FAQ / Support

Our warranty "La Totale"

What are de details about the refund in case of a price drop?

This procedure applies ONLY to new web booking The request must be made within 7 days (168 hours) after the booking.

The request must be made 18 days (432 hours) before the departure.

The Guarantee is Not applicable when there is a programming error.

Not applicable for a tour operator promotional package or for any tour operator limited promotion.

It can only be applied once per booking and at the time chosen by the customer himself, within all regulations established before.

The travel credit check will be valid for a period of one year from the original request date, and applicable only on new bookings.

A maximum of $150 per adult, or a minimum of $5 per adult will be granted. The entire promotion has a maximum value of $500,000.

The request must be made for the EXACT same package with the same tour operator, at the same time of travel, with the same inclusions and the same flight.

Subject to change and / or end without any further notice. All details to this promotion are avalable on our website at CheaperVacations.com.

The client loses his Rewards Club points and his gift cards, travel credit or instant rebate.

A complete holiday package includes round-trip flight, all-inclusive hotel room for a minimum of 7 nights, transfers between airport and hotel and back. Also, a tour operator's representative will be available for you at your destination. This promotion may be modified or canceled at any time without further notice. Not applicable to any discounted package available in our Rewards Club or through our newsletter.

Only one credit voucher will be issued for the entire booking with the name of each passenger entitled to the travel credit. The voucher must be fully and completely used on one sole new booking. If, for some reason, not all passengers are travelling on the new booking, the travel credit will only apply to those travelling. The travel credit is always issued on behalf of all passengers on the original booking. This promotion can not be combined with any similar promotion from any tour operator. Keep in mind that priority is always given to the Tour operator. With its website, CheaperVacations.com is, at all time, committed to always offer the LOWEST PRICE possible, under the terms and conditions of each and every tour operator. When applying for the "La Totale" Guarantee, the client must follow some simple procedures available on our website at CheaperVacations.com. The newest low price will be available at CheaperVacations.com upon request. The screenshot of the new price must be made within 15 minutes before sending the email. After submitting your application, you will receive an email with all details and procedures to be followed. Any attempt to fraud will automatically cancel the client rights to receive added values and travel credit. latotale@voyagesarabais.com

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Si vous avez besoin d'une assistance d'urgence, veuillez utiliser l'onglet « chat » situé tout à droite de votre écran ou nous téléphoner au 1-844-PAS-CHER.

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Our Contact Informations

Trois-Rivières

699, Boul Thibeau
Suite 100
Trois-Rivières, Québec, Canada
G8T 7A2

Brossard

9840, Boul Leduc
Suite 10
Brossard, Québec, Canada
J4Y 0B4

Saint-Jean-sur-Richelieu

224, Rue Jean Talon
Saint-Jean-sur-Richelieu, Québec, Canada
J2W 1J2​

Phone number : 1-844-PAS-CHER (free)
Phone number : (819) 693-8937
Fax number : (819) 693-6287

Business Hours

In agency : appointments

Eastern Standard Time


Trois-Rivières
Monday, Tuesday, Wednesday
8:30am to 5pm
Thursday, Friday
8:30am to 9pm
Saturday
9am to 5pm
Sunday 10am to 4pm

Brossard
Monday, Tuesday, Wednesday
10AM to 6PM
Thursday, Friday
10AM to 9PM
Saturday
9am to 5pm
Sunday 10am to 4pm

St-Jean-sur-Richelieu
Monday, Tuesday, Wednesday
9:00 a.m. to 5:30 p.m.
Thursday, Friday
09h00 à 20h00
Saturday
09h30 à 15h00
Sunday Closed

By phone – 1-844-PAS-CHER

Eastern Standard Time

Monday, Tuesday, Wednesday
8:30AM-8PM
Thursday, Friday
8:30am to 9pm
Saturday
9am to 5pm
Sunday 10am to 4pm

Press Releases


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  • Trademark VoyagesARabais.com
    -Published on October 31st 2011
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Alexa, Travel agent (Brossard) at CheaperVacations.com

Alexa

Travel agent (Brossard), CCV201512325170

Call on our travel professionals!

Diplômé des meilleures écoles de tourisme du Québec, chacun de nos conseillers détient sa certification d’agent de voyage. En plus de recevoir régulièrement des formations leur permettant de vous offrir un service encore plus rapide et professionnel, chacun d’eux bénéficie annuellement de voyages de perfectionnement, leur permettant de parfaire et d'approfondir leurs connaissances des destinations qu’ils vous conseillent.

CheaperVacations.com team
VoyagesARabais.com

CheaperVacations.com is the most important online travel provider in Quebec. Our mission is to offer all of your travel destinations with an unrivaled service, numerous advantages for each passenger and a constant guarantee of best available prices.

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