CheaperVacations.com Values

The acronym ECRIT, French for “written”, was carefully chosen because spoken words are lost but written words remain…

E for Ethics...

In everything that we do at CheaperVacations.com, we strive to respect the rules of ethics: our professional ethics.

C for Collaboration...

Collaboration is the most important element in a team, we understand that our work must be done as a team, using the strenghts and knowledge of everyone. This is why our call center gathers all the agents who will never hesitate to ask for a colleague’s advice. Our agents are not paid by commission because they know how to help each other and share their knowledge.

R for Respect...

Everything that we do must be done with utmost respect. At CheaperVacations.com, the instructions are clear; respect the clients, others, the right to diversity, the right to speak and above all, the right to be yourself. Each agent receives training that explains how respect is achieved through listening to your needs.

I for Integrity...

We ask of our agents and personnel that they act with integrity. Our conversations are all recorded and we never hesitate to consult or share them. We have recourse to a number of these conversations for the purposes of litigations. You believe you have been wronged or misled? You can ask us to listen to the conversation and we can even, when possible, listen to it with you. It is natural to make mistakes and to not know everything. What distingues us is our integrity which enables us to recognize our flaws and take the necessary corrective measures when appropriate.

T for transparency...

At CheaperVacations.com another important value is to always tell the truth. We do not sell for the sole purpose of making a sale, but rather to suit your needs. If a product has flaws, we will tell you before your reservation. If we believe the product will not suit your needs, we prefer warning you beforehand.

It was a pleasure serving you!

Sabrina, Supervisor at CheaperVacations.com

Sabrina

Supervisor, CCV201412322296

Call on our travel professionals!

Diplômé des meilleures écoles de tourisme du Québec, chacun de nos conseillers détient sa certification d’agent de voyage. En plus de recevoir régulièrement des formations leur permettant de vous offrir un service encore plus rapide et professionnel, chacun d’eux bénéficie annuellement de voyages de perfectionnement, leur permettant de parfaire et d'approfondir leurs connaissances des destinations qu’ils vous conseillent.

CheaperVacations.com team
VoyagesARabais.com

CheaperVacations.com is the most important online travel provider in Quebec. Our mission is to offer all of your travel destinations with an unrivaled service, numerous advantages for each passenger and a constant guarantee of best available prices.

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