Iberostar Ensenachos at Cayo Santa Maria, Cuba – Vacation ratings

Luxurious hotel directly on the beautiful beach. Ideal for couple. Quiet hotel. very quiet animation. many sports and nautical sports. Good restaurants. Exceptional beach without wave. Luxurious rooms with concierge service in each building.
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Iberostar Ensenachos hotel adress :
Cayo Ensenachos, Santa Maria Clara, Villa Clara, CubaCayo Santa MariaCuba
116 km from the airport (Show map of Cayo Santa Maria)

Banner : Occidental
Phone number : (537) 204 3584
Email : jventas@ensenachos.co.cu
Website : See the hotel Iberostar Ensenachos website

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Hotel Iberostar Ensenachos, Reviews, Photos/Videos

isabelleaube07 isabelleaube07 Written on March 27th 2017 This review has been automatically translated
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Average score (2.5/5):

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Comments from isabelleaube07

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Basically, it is a beautiful place, but too expensive for what it has to offer. It is not at all a 5 star in my opinion .We see that he has already experienced its heyday but now it is crumbling. In addition, we stole our shelf in the room! I do not recommend it because of too high prices.

Positive :

- 2 beautiful but not very long beaches ... about 2 km each - evening entertainment for children beautiful, diverse and really fun! - No mosquitoes (trip in March) - pretty colonial style bungalow, it changes the other places - beautiful animation at the lobby bar in the evenings Beach -Resto = lunchtime, there are often grilled lobster, but the choice the stops, there is no buffet.

Negative :

- A 5 star which is not one! - Ridiculously small and extremely redundant buffet - dated room, not renovated and first felt the very strong musty (the 3609). we changed for 4301 was of the same caliber and also outdated but at least she did not feel anything - Site MUCH TOO BIG! we only walk! Everything is far. If you forget something in the room, it's discouraging to have to come back. - Snack bar by the pool = yuck, nothing good - for chairs at the beach, you have to get up early! the first 60 are constantly booked, and even very early in the morning! - Ditto for the loungers by the pool, it's a challenge to have! - Public toilets in the family pool are so far away that I suspect a high urine levels in the water :-( - one shop for the whole hotel and it is not you find souvenirs there have almost nothing! still found there rum gougoune, liqueurs, cookies, candy, t-shirt, etc but the choice is not very large compared to what I've seen in other hotels -.. the cleanliness of our room was poor soils were not the towels were gray, aged and holes ..to 5 star, it's not terrible ....
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cathyamyotte74 cathyamyotte74 Written on February 16th 2017 This review has been automatically translated
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Average score (4.1/5):

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Comments from cathyamyotte74

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Beautiful beaches and locations

Positive :

very nice rooms and beaches. very good food!

Negative :

can be renovation!
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Yangster Yangster Written on February 11th 2017 This review has been automatically translated
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Average score (4.1/5):

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Comments from Yangster

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christiane_gamache christiane_gamache Written on February 7th 2017 This review has been automatically translated
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Average score (2.9/5):

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Comments from christiane_gamache

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Stay from 24 to 31 January 2017. This hotel is not a true 5 star well, not in the section of Park suites (bungalow 32). In addition, having known before from the other sections of the site (18+ and big village) were closed to other guests, I would have changed my choice of room and I would not have spent a week in a super location families surrounded by a multitude of children, in the heart open a large nursery. Decent stay no more, I would not, it's not worth the trip an hour and a half by bus from the hotel to Aéropport.

Positive :

The buffet restaurant is in my opinion a true 5 star quality food, variety and service of the staff very well. The divine dessertssont. The Park Suite is beautiful and spatieuse, it is wow when you enter. Beautiful gardens and lovely walking trails in the countryside. The beach was good but not wow, nothing breathtaking.

Negative :

Selling a WiFi card for $ 2 CUC is a scam. The representative said that we had to be patient but after 5 days of testing, we realize that it is inoperative (though I have not tried it at night or at 6 am!) To 2 restaurants a la carte, Japanese and Italian, the food was mediocre. The Mediterranean restaurant was better, it was hard but good taste. In different parts of the site (except the buffet), I had a bad service: the staff is poorly trained and / or inexperienced in addition there was not much spontaneous smiles say. No friendly welcome at the reception. I was ignored for over 20 minutes in the snack bar of the family pool and it was not even full. In the room (# 3226), there was an iron but no ironing. Good! we said we will use the bed but the cord of the iron is too short and did not make it. At reception we ignored my request for an extension cord. The mattress was uncomfortable, I resented the springs every night. I filled the reporting coupon provided to adjust defects and, for three lights in the room: after 4 days of waiting, I had trouble reading the evening, nothing was done and I leaving. The rooms to service policy applies only food. The only thing they deliver it is a bottle of sparkling wine (the chamepégne as they say) and they never wanted to give myself a single bottle of white wine. It was forbidden but I never managed to make me explain why. Finally, on Sunday before leaving, they began systematically to put ice in white wine without being asked. If I turned the glass and asked to use it another, straight from the bottle, I would put my hand in the fire they were diluting it with water. White wine is suddenly become undrinkable, expert opinion.
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elvispepin elvispepin Written on January 11th 2017 This review has been automatically translated
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Average score (4.3/5):

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patriktk49 patriktk49 Written on January 10th 2017 This review has been automatically translated
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Average score (4.3/5):

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Comments from patriktk49

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Ferragnelise Ferragnelise Written on December 9th 2016 This review has been automatically translated
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Average score (2.7/5):

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Comments from Ferragnelise

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3rd visit to this section hotel spa, which has lost its poise, no home, glaring lack of staff and management.

Positive :

The gardens are beautiful, the beach is still beautiful, both. The food is good quality staff is nice, especially if they receive tip

Negative :

Lack of choice in meals, always the same food, salads, etc. Need renovation everywhere, especially the toilet room, painting room doors, it ''s very discouraging when we get to the room. No service at the reception, my spouse made three trips to the front desk for maps which do not work without success ..... No person, employees are left to themselves for problems. Beware of lights at night, often extinguished or burned.
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jennie225 jennie225 Written on September 17th 2016 This review has been automatically translated
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Average score (2.1/5):

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Comments from jennie225

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Friendly staff beautiful beach Beautiful living in general

Positive :

very good breakfast Very clean Kids loved their pool

Negative :

The hotel therefore requires repairs and is not a 5 star standard food The beds have at least 20 years and you can feel the springs Buffet too late (18:30) when we have children
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jasnakaradzic jasnakaradzic Written on May 5th 2016 This review has been automatically translated
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Average score (3.5/5):

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Comments from jasnakaradzic

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Beautiful beach. clean hotel.

Positive :

Beautiful beach own Hotel Tranquille

Negative :

Lack of palapas lack of transport. The site is very large and there is a bus that transport the buffet cooks touch everything with their hands and everything is mixed (allergies do not go or be extremely careful) paying Wifi and not very functional
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michael_rochette michael_rochette Written on April 29th 2016 This review has been automatically translated
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Average score (4.2/5):

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Comments from michael_rochette

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Starting $773.60 *

* Per person in double occupancy

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Travel pictures from Iberostar Ensenachos hotel in Cayo Santa Maria

Travel pictures from Iberostar Ensenachos hotel in Cayo Santa Maria

Iberostars Ensenachos
By jackcaro, the April 9, 2016 (see the Photo Album)

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