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Royalton Cayo Santa Maria

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Royalton Cayo Santa Maria at Cayo Santa Maria, Cuba – Vacation ratings

City of: Iberostar Ensenachos, Cayo Santa Maria, Cuba


Video of Iberostar Ensenachos, Cayo Santa Maria, Cuba by cheapervacations
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Last comments for Royalton Cayo Santa Maria hotel

bum1 bum1 Written on June 15th 2015 This review has been automatically translated
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Average score (4.8/5):

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Comments from bum1

This comment is not verified
A very good hotel. Surprising. We loved it.

Positive :

Beach, quiet, room, service

Negative :

Limited choice at breakfast.
(more text)
  • 10

      Aspect
  • 08

      Bars
  • 10

      Beaches
  • 10

      Cleanliness
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff

Beach_Bum Beach_Bum Written on October 7th 2014 This review has been automatically translated
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Average score (4.1/5):

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Comments from Beach_Bum

This comment is not verified
Very nice hotel, good for Cuba, the food is okay, the sea is beautiful.

Positive :

Constable always ready to make you pacing to please you, the sea is a sublime beauty, employees are very friendly and very nice.

Negative :

lack of vegetables, but overall it's still good.
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 00

      Buffets
  • 10

      Cleanliness
  • 00

      Excursions
  • 10

      Pools
  • 10

      Restaurants
  • 10

      Room
  • 10

      Staff

simetmeld simetmeld Written on June 12th 2014 This review has been automatically translated
See the review in its original language

Average score (4.2/5):

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Comments from simetmeld

This comment is not verified


Positive :

Relaxing stay at Royalton! What we liked: the beautiful beach, 5 star service, beauty and cleanliness of the rooms, no vendors harassing, tranquility of the site, ideal for the energetic! We were treated to pampering by the whole team, it was different from other hotels with this service so attentive and friendly, we really felt that our well-being was their priority. Our Major man Orestes and Janet were always available and helpful and made sure every day that we lacked nothing. The young director (Polish) was really friendly and approachable and we often wondered if everything was according to our expectations and whether there would be room for improvement. Yulian, a friendly server and smiling at the beach brought us drink running even if we had not ordered wow what an exceptional service! We liked the service provided by the employee who found us seats at the beach, cleaned the chair and put our towels! Yulier prepared us good cappuccino in the lobby in the morning and evening of good drinks, always with a big smile and kindness even when their working days are endless! We really enjoyed our week off and we will probably be back one day!

Negative :

Here are some points that we believe would improve: have shade at the pool, average food, diverse menus and à la carte breakfast: pastries are very hard and there is no variety, also lacks variety for deserts (always the same 2) damage there is sometimes waiting for a place for lunch and dinner, the wine is bad, have washcloths in the room, have a toilet at the beach, repair the sidewalk to the beach because the stones are moved and is very easy to sprain an ankle, very stained sheets and blanket.
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 06

      Buffets
  • 10

      Cleanliness
  • 00

      Excursions
  • 10

      Pools
  • 06

      Restaurants
  • 10

      Room
  • 10

      Staff

simetmeld simetmeld Written on June 12th 2014 This review has been automatically translated
See the review in its original language

Average score (4.6/5):

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4
5

Comments from simetmeld

This comment is not verified


Positive :

Relaxing stay at Royalton! What we liked: the beautiful beach, 5 star service, beauty and cleanliness of the rooms, no vendors harassing, tranquility of the site, ideal for the energetic! We were treated to pampering by the whole team, it was different from other hotels with this service so attentive and friendly, we really felt that our well-being was their priority. Our Major man Orestes and Janet were always available and helpful and made sure every day that we lacked nothing. The young director (Polish) was really friendly and approachable and we often wondered if everything was according to our expectations and whether there would be room for improvement. Yulian, a friendly server and smiling at the beach brought us drink running even if we had not ordered wow what an exceptional service! We liked the service provided by the employee who found us seats at the beach, cleaned the chair and put our towels! Yulier prepared us good cappuccino in the lobby in the morning and evening of good drinks, always with a big smile and kindness even when their working days are endless! We really enjoyed our week off and we will probably be back one day!

Negative :

Here are some points that we believe would improve: have shade at the pool, average food, diverse menus and à la carte breakfast: pastries are very hard and there is no variety, also lacks variety for deserts (always the same 2) damage there is sometimes waiting for a place for lunch and dinner, the wine is bad, have washcloths in the room, have a toilet at the beach, repair the sidewalk to the beach because the stones are moved and is very easy to sprain an ankle, very stained sheets and blanket.
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 06

      Buffets
  • 10

      Cleanliness
  • 10

      Pools
  • 06

      Restaurants
  • 10

      Room
  • 10

      Staff

fanny378 fanny378 Written on January 31st 2014 This review has been automatically translated
See the review in its original language

Average score (4.5/5):

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Comments from fanny378

This comment is verified

No written comment.

  • 06

      Activities
  • 10

      Aspect
  • 08

      Bars
  • 10

      Beaches
  • 10

      Cleanliness
  • 06

      Excursions
  • 10

      Pools
  • 10

      Restaurants
  • 10

      Room
  • 10

      Staff

elizabethager72 elizabethager72 Written on December 17th 2013 This review has been automatically translated
See the review in its original language

Average score (4.7/5):

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Comments from elizabethager72

This comment is verified

No written comment.

  • 08

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 10

      Cleanliness
  • 08

      Excursions
  • 10

      Pools
  • 08

      Restaurants
  • 10

      Room
  • 10

      Staff

judy judy Written on December 16th 2013 This review has been automatically translated
See the review in its original language

Average score (4.4/5):

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Comments from judy

This comment is not verified
Nice place to rest. Small site with beautiful vegetation. beautiful beach

Positive :

Beautiful beach with lots of palapas. Beautiful site. Cleanliness - pool - with personalized butler service. Friendly staff.

Negative :

Buffet morning Midi & redundant. Lack of choice. Uncomfortable mattress and bedding worthy of a 2 star (terrible) hotel
(more text)
  • 10

      Aspect
  • 06

      Bars
  • 10

      Beaches
  • 10

      Cleanliness
  • 10

      Pools
  • 06

      Restaurants
  • 08

      Room
  • 10

      Staff

Djae Djae Written on December 14th 2013 This review has been automatically translated
See the review in its original language

Average score (4.8/5):

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Comments from Djae

This comment is verified
Our stay was from December 6 to December 13, 2013. The welcome was fantastic. A majordone available to us to meet our every desire from the beginning until our departure. The beach is beautiful. 3 restaurants all equally delicious than others. A wide variety of meals, always beautifully presented. The staff are profesional and smiling. Musicians and singers are qualities we experience a lot of emotions. And finally the Royaltin is a small paradise :-)
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 10

      Buffets
  • 08

      Cleanliness
  • 10

      Excursions
  • 10

      Pools
  • 10

      Restaurants
  • 08

      Room
  • 10

      Staff

roal11 roal11 Written on December 9th 2013 This review has been automatically translated
See the review in its original language

Average score (4/5):

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Comments from roal11

This comment is verified
Very nice hotel. Beautiful beach. Royal service. Good food.

Positive :

Major men very helpful and always smiling.

Negative :

Common rooms and beds not very comfortable.
(more text)
  • 10

      Aspect
  • 00

      Bars
  • 10

      Beaches
  • 10

      Cleanliness
  • 10

      Pools
  • 08

      Restaurants
  • 06

      Room
  • 10

      Staff

natrichard70 natrichard70 Written on December 8th 2013 This review has been automatically translated
See the review in its original language

Average score (4.8/5):

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5

Comments from natrichard70

This comment is verified
We did a great trip to Royalton Cayo Santa Maria. Everything was perfect. Having traveled a dozen times in Cuba, I can assure you that the Royalton is the only true 5 star Cuba.

Positive :

The hotel is beautiful, superbly maintained. The landscaping is outstanding. The restaurants are great, the menus are varied and the service is impeccable. The sea is beautiful (no jelly fish for our week ...) Our room was well located (they are all well located .... I think) and always very clean. Thank you to the amazing staff, butler and maid, they work very hard. This is a very quiet resort, is for couples who want to relax in a dream decor. Really not for people looking to party. For us it was perfect.

Negative :

No really I do not see yet.
(more text)
  • 06

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 10

      Cleanliness
  • 10

      Excursions
  • 10

      Pools
  • 10

      Restaurants
  • 10

      Room
  • 10

      Staff

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Photos from Royalton Cayo Santa Maria, Cayo Santa Maria

Photos from Royalton Cayo Santa Maria, Cayo Santa Maria

Royalton Cayo Santa Maria, Cuba
By rabais, the June 28th 2014 (see the Photo Album)

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