Costa Morena at Santiago De Cuba, Cuba – Vacation ratings

LOCATION

Ocean front, with access to surrounding beaches • 45 Minutes from Santiago International Airport • 35 Minutes to downtown Santiago de Cuba

FACILITIES

115 Rooms • 2 Pools (1 natural) • Internet services ($) • Tennis court • Spa ($) • Beauty salon ($) • Games room • Shops ($) • Medical service ($) • Laundry services ($)

DINING / ENTERTAINMENT

1 Buffet restaurant (restrictions may apply) • 4 Bars • Snack bar • Disco

ACCOMMODATION

Air conditioned Gardenview Hotel Room with 1 double bed or 2 twin beds • Satellite TV • Bathroom with shower only • In-room safe • 220v (adapter/transformer required) • Balcony or terrace (Max. occupants 3 persons, 2 adults) • Oceanview Room offers same amenities as above with ocean view

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Travel stories at Costa Morena in Santiago De Cuba

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Costa Morena Reviews

therrien47 therrien47 Written on February 10th 2017

Average score (5/5):

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Comments from therrien47

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Negative :

The flight took off on Feb 2nd at 13:30 PM from YUL, then 5 minutes later it was announced the plane needed to land once again due to plane problems. We waited on the cold plane (cold due to open luggage hatch) until it took off again at 16:30 PM.
We arrived at Camaguey, Cuba at 21:00 PM then we were forced to take a bus to get to Santiago (Hotel Costa Morena). We arrived at 06:00AM the morning of Feb 3rd. We had to pay for water and food, it was not provided. I lost 2 days of my vacation and was exhausted for the remainder. I became ill due to the long wait on the cold plane. This event ruined my trip. I am asking the the value of this trip be fully refunded or a full credited towards a future trip. You can reach me at 450 445 5666.
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MathieuFR MathieuFR Written on November 3rd 2016 This review has been automatically translated
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Average score (2.5/5):

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Comments from MathieuFR

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Small very simple but interesting hotel for its value. Personally, I will pay no more than $ 600 a week all-inclusive. Ideal to rest, it's clean, friendly service. Would return ...

Positive :

Beautiful natural and safe pool filled with colorful fish, something, bring some bread with you in the water, you'll have plenty around you ... Pets farmers around tend to come to their company broke graze turf hotel, therefore, to our delight we got to visit goats, horses, donkeys etc ... by the way, so Offer a beer quietly (free anyway) to the grand mother takes care of snacks, she loves it and his accomplice smile will brighten your day ... for a good meal, visit Abel (kind of family restaurant directly opposite the hotel) organizes meals for $ 10 or you can eat barbecue, chicken, prawns and baracuda at will, simple, fresh and unforgettable ...

Negative :

No sandy beach and some ruins on the waterfront since a hurricane destroyed part of the hotel. Hot water not very hot but tolerable in a Caribbean island. Some prostitutes outside the hotel but easily circumvented. José will probably land you and offers you all what you want and if you do not know, find it for you ... well, a scam to avoid. To save a bus transportation, the hotel brought us to the airport eight hours in advance for our return, needless to say we were all in a foul mood during our long wait in this tiny airport uninteresting....
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MathieuFR MathieuFR Written on November 2nd 2016 This review has been automatically translated
See the review in its original language

Average score (2.9/5):

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Comments from MathieuFR

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No written comment.

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francoislandry francoislandry Written on April 9th 2016 This review has been automatically translated
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Average score (1.8/5):

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Comments from francoislandry

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When going to Cuba one starts by saying '' I know it's simple it's Cuba! '' ... Costa Morena is still less than ca ... there was absolutely nothing ... I read ... there is no sand on beach '' ... it is rather ..There is absolutely no place to swim '' forget the shoes beach, I'd recommend the steel toe boots ... They told us: '' it's the end of the season '' This was the key phrase for the lack of everything! ... To everyone at your next journey do not make the same mistake as me ... treat yourself go BTW! and others who would not have understood (there's that are slower!) you are questioning not whether you will miss qqchose ... there is NOTHING in Costa Morena and irreducible: I going to Cuba I expect nothing perfect this location is ideal because there is nOTHING ... Note to people who would go to the prostitution ... (I know there is not .. but in case) I'm married and I love my wife! ... But I'm not blind! ... Believe me, I would prefer to be! probably it's because of '' This is the end of the season ''

Positive :

All rooms have sea views!

Negative :

Where to start ! ... At the office even able to change $ 20 '' This is the end of the season '' Buffet: rather than saying that "he had not I will simply ca I will rather say it was: 5-course buffet which constitute the two are always rice ... fruits: pineapple, grapefruit, guava dessert: a very good cake (he must eat qqchose!) finish for the lunch buffet and evening .. lunch! how can you miss lunch hat Costa Morena ... eggs (YEAH!) sausage, hotdog sausage and baloney ... coffee refills enough that there hast a cup of available C ... is the end of the season ... staff very attentive (s) from a cup frees you I lava and brings you .. Gracias Senor ... It's sad for the employees that have washed my cups I had not even 1 peso for the tip ... no money in the bank from the hotel! ... There are 4 bars in the hotel (including one open 24 hours ... the bar is open but nothing to drink hihan..hihan) ... think again there 4bar one serves beer from 10 am to 18h pm in fact either rum or beer ... '' beer and '' => only if it are electrically! rum and accompanied by the flavor of the moment ... if there's Coke ... rum & coke 7up ... => Rum & 7up Orangeade => Rum & orangeade ... no not fruit juice so there disorder ... '' it's the end of the season '' ... the pool was closed 3 days (green corrupted water) to the pool it was a personal decision not to advantage ... ** * Cleanliness *** I'm not sure if the sheets had been changed before I arrived, but they sure have not been changed from the week ... towels changed quelquesfois ... always made bed and bin emptied every day ...
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planchersifix planchersifix Written on January 13th 2016 This review has been automatically translated
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Average score (3.2/5):

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Comments from planchersifix

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as first trip .... not really .... has recommended to tourist attractions .... it is s pissed !!!!

Positive :

always clean pleasant staff room

Negative :

there is no sandy beach ... as rock menus are not too appetizing at all prostitution !!!!
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Faber-Craber Faber-Craber Written on January 10th 2016 This review has been automatically translated
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Average score (3.5/5):

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Comments from Faber-Craber

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TRAVEL AT 24 DECEMBER 7 January 2016. 15 CONSECUTIVE DAYS OF NICE WEATHER. 0% HUMIDITY. I LEARNED THAT THIS HOTEL RECENTLY received 1/2 A STAR, AND PASSING At 2 1/2 STARS; THIS IS A FEW SEVERE, I COTERAIS At 3 STAR. GENERAL COMMENT; VERY GOOD!!!!!!!!!

Positive :

SHORT ENOUGH TRANSFER OF APPROXIMATELY 1 HOUR FROM AIRPORT SANTIAGO. COMMON PLACES, BATHROOMS, POOL, RESTAURANT, ROOMS CLEAN MAINTAINED IN GOOD CONDITION. STAFF IS NICE AND QUITE WELL SE DÉPATOUILLE IN OUR TWO OFFICIAL LANGUAGES; ESPECIALLY THE RECEPTION. WHAT SEEMED TO ME, ALL ROOMS HAVE A TOTAL VIEW ON THE SEA IS BEAUTIFUL AND BEAUTIFUL WAVES swollen. THE BUFFET IS VERY VERY CORRECT IF I WANT STANDARD ACCOUNT OF THE COUNTRY. I HAVE NOT lost weight !!!!!!! I WILL GO BACK THERE!!! SMALL MUSICAL GROUP "LIVE" TO ALL MEALS. FREE SAFE IN THE HOUSE.

Negative :

VERY BIG PROBLEM TO HOT ROOMS. BUT COLD WATER OF CUBA IS NOT COLD WATER QUEBEC (ON If INTENDS). HOWEVER SOME INCOMPREHENSIBLE. DEFICIENT SUPPLY CUC RECEIVING; IN FACT, ALL AREA CORNER HOTEL SEEMS FORGOTTEN BY CENTRAL BANKS. AMATEURS TO BEACHES OF WHITE SAND (SHELL IN FLOUR) ....... IT IS NOT THE RIGHT PLACE !!!!
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frtetrault frtetrault Written on March 21st 2015 This review has been automatically translated
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Average score (4.3/5):

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Comments from frtetrault

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very good value, extraordinary service and good humor of the people working there adds a big plus to our holiday

Positive :

this year it is installed umbrellas and a beautiful terrace near the reception Advances renovations for comfort. The natural pool is great for swimming and snorkeling, and especially not sand, we c is what we love.

Negative :

nothing major, apart from the attitude of some Quebec that believes when paying around $ 1000 for a week, they have purchased, hotel. They take up too much space, are rude and do not respect others.
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yolaplaya yolaplaya Written on March 19th 2015 This review has been automatically translated
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Average score (2/5):

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Comments from yolaplaya

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paulgcote paulgcote Written on January 23rd 2015 This review has been automatically translated
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Average score (3.9/5):

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Comments from paulgcote

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This is probably the most beautiful holiday sun I spent my entire life. I'm 60 and I travel from the age of 25. The weather was perfect. Sunny all week except for one hour torrential rain on Sunday night. I have the desire to return. Price / excellent!

Positive :

This is a simple but charming hotel. The rooms are clean, the staff is welcoming, smiling and ready to help us. The food is not varied but for Cuba, I found the food was good and the service excellent, always with sourire.Le Tuesday night before I left, the cook has prepared a delicious pork barbecue. My maid was too much trouble with me. She inquired every day to make sure everything was fine and that I lacked nothing and that with the characteristic of people smile in this region. Many people spend several weeks in this hotel and I was able to make many friends.

Negative :

I do not have a lot of negative comments. The lack of water caused by heavy rain Sunday night. This has led to hot water problems later. The cold water is not too cold anyway. The only disappointment I had was my excursion'd'une day in Santiago de Cuba. I booked this tour with the Sunwing a sales representative for this hotel emphasizing the fact that I wanted this tour in French. On Monday morning when boarding the bus, I was advised that the group was English. I was the only French on board. The guide did his best to be bilingual tour but it ruined the trip especially during lunch with seafood isolated where I was alone at my table. This does not detract from the beauty of the region but someone somewhere has not done its job professionally. For the catamaran trip, we should specify that most of the time, the course is engine. It's disappointing for sailing enthusiasts.
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nathalie_p nathalie_p Written on January 16th 2015 This review has been automatically translated
See the review in its original language

Average score (3/5):

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Comments from nathalie_p

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I spent a great vacation in Costa Morena. Excellent value for money. Basic hotel visited by a ton of "regulars" pleasantly surprised by the food even though it is very simple, little activity, basic drinks and not always available, service from some "deficient" employees (none smile, they'll say they can not make a drink, when you watch the tip, they suddenly remember they have what it takes to do ... coffee machine broken for some customers but not for other ... more milk for a day ... but with a tip, there is still a bit ...) By cons, most employees are very friendly and cooperative, although, as it happens often in Cuba, they are everywhere except where they are supposed to be (like another tourist said: they want money but not working ... seems true for some). 5 Stars fans refrain because to appreciate, you must love Cuba in its simplicity. Tip: in front of the hotel, there are "taxis" (some improvised) - AVOID José, it's supposed to be a tour guide but the only thing it will do for you is to deprive you of a place in the car and ask you more than the others to go to Santiago. Then he expects you to pay him dinner without it being said at the outset, he tries to force you to go to the restaurant where he odds (about $ 5 per meal depending on what you eat, checked), it will harass you throughout your stay to sell you honey, coffee, to get you to eat at home ($$) for you to give her your sweaters, your shoes, and so on ... short, a con artist temperament. I recommend that you use the services of Abel (resto in front of the hotel, very good by the way) or how friendly Raul (yellow Jeep). For the restaurant in Santiago, I recommend "Primos Twice": you have to walk a bit because it is not located directly on the central square (262 Calvario), but very good and less than 40 CUC for 4 people (huge lobsters , $ 1 beers, espresso 25 cents) and very friendly proprios.

Positive :

Sun and heat wall to wall, all rooms with sea views, friendly staff, natural pool filled with fish, beautiful landscape.

Negative :

Prostitution so that one wonders if it is not the primary purpose of the hotel - End shows very short evening where we pass the hat before it even begins and rather tasteless (a showcase on prositué -es available) - not for children, some not very friendly or cooperative employees.
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