Bahia Principe San Juan at Puerto Plata, Dominican Republic – Vacation ratings

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Last comments about Bahia Principe San Juan in Puerto Plata

marjolie88 marjolie88 Written on February 11th 2017 This review has been automatically translated
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Average score (4.4/5):

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Comments from marjolie88

This comment is not verified
Very nice trip! The complex deserves these stars!

Positive :

The vegetation is Great! The buffet is very good! The a la carte restaurants are great! The hotel is very clean. Employees at all positions are nice!

Negative :

Beach water blurred by the waves. Lack pool for the size of the complex. Our only cold shower
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josee_chartrand28 josee_chartrand28 Written on January 30th 2017 This review has been automatically translated
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Average score (4.4/5):

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Comments from josee_chartrand28

This comment is not verified

No written comment.

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antoinecoll antoinecoll Written on January 28th 2017 This review has been automatically translated
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Average score (4.3/5):

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Comments from antoinecoll

This comment is not verified
Generally very beautiful experience. The water of the beach always disorder, prevents the perfect note. During our stay we were devoured by sand fleas and we have claim to finally get the suite we reserve instead of a single room called slyly suite (both very nice indeed) Concerning restoration: our only criteria Orchidea worth visiting. Animation a little "holiday camp". Can do better!

Positive :

cleanliness of the premises, abundant vegetation and well maintained, dedicated staff and smile

Negative :

Failure fair play to our arrival that has resulted in two moves, one can too much for a stay of 7 days
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lanou_jr lanou_jr Written on October 10th 2016 This review has been automatically translated
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Average score (3.8/5):

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Comments from lanou_jr

This comment is not verified
Good stay in general.

Positive :

Beautiful complex, very good food and wide variety of drink.

Negative :

Far from the airport so a little caught up in the resort. Many student spring brake so not all pleasant weather,
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tibob444 tibob444 Written on July 16th 2016 This review has been automatically translated
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Average score (4.3/5):

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Comments from tibob444

This comment is not verified

No written comment.

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robillardsylvain robillardsylvain Written on May 8th 2015 This review has been automatically translated
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Average score (4.7/5):

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Comments from robillardsylvain

This comment is not verified
Beautiful resort, the staff very friendly, very good food

Positive :

Clean, helpful staff,
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raymond_larivee raymond_larivee Written on April 1st 2015 This review has been automatically translated
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Average score (3.8/5):

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Comments from raymond_larivee

This comment is not verified
quality special price

Positive :

many problem always settle in the day

Negative :

almost no water pressure in the rooms
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frederichamra frederichamra Written on February 1st 2015 This review has been automatically translated
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Average score (4/5):

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Comments from frederichamra

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Some reviews mentions the hotel is bad or a tour was bad (as if that is the fault of the hotel) but in our experience the hotel had many ups and some downs . Let me start with the room overall the room was clean but the water coming from the shower was very weak never the less we didn't complain for that .The fridge had water + beer + soft drinks. Adding 1$ from time to time in the fridge would give you more stuff :) Do not forget to tip the maid (i would recommend 1$/day and something a bit bigger before you leave) . We had the room in the building A7 (all the A and E are the best since they give you a view of the beach and ocean of course depending where you are). The only thing which was looking old and weird was the safe lock (key + lock) which costs 28$/week - the mechanism was like ancient but effective.

As for the service , almost everyone on the site was smiling and friendly . Tip whenever you get good service not the other way around . Same would apply for drinks (tip occasionally) .

Free Wifi in the lobby if you make it work and is basically just for browsing.


The Souvenir shop in the lobby is costly, if you want to buy rum for instance i would recommend to buy them on a tour if you do a visit to a rum factory you would save a few bucks.

There are few other stores onthe main road of the hotel (they are inside the hotel facility) since there is nothing around you except jungle.

For the food, well it is basically a buffet (breakfast , lunch and supper) . They vary a bit between lunch and supper but don't expect a huge change . The Food is quite enjoyable and there are chefs that would make dishes for you example : omlettes , chicken , fish , steak and spaghetti.

There are 3 a la carte restaurants , i would say book them all at once (you get 3 reservations during your stay) . Italian is ok , Mexican is a bit better then comes the Mediterranean . The order i put doesn't mean they are great - there are dishes which are great and others that are very average if not poor (example the Greek salad was horrible they had no idea how it is done but the pepper steak was delicious) .

The Beach , many complained about algae but what no one said is that every morning there is a team of cleaners that pick up all the algae from the beach . Many spots have algae but if you look you will find places that have almost none and you could enjoy a nice swim there .

And Last the pools well they re all fine - go early in the morning to reserve a seat (usually went around 7:30am and had no issues).


Overall - Enjoyable

Room Tip: The Building with Letter A and E are the best for ocean view - 2nd floor is nicer
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gbilodeau gbilodeau Written on January 30th 2015 This review has been automatically translated
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Average score (3.9/5):

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Comments from gbilodeau

This comment is not verified
very satisfied with this hotel

Positive :

very clean, good food, nice personel

Negative :

no pressure ds shower, difficult to wash your hair
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marchand_robert marchand_robert Written on January 29th 2015 This review has been automatically translated
See the review in its original language

Average score (4.4/5):

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Comments from marchand_robert

This comment is not verified
I would go back without hesitation. Ns had a last minute Monday at 11:15 starting at 07:30 Tuesday .... for $ 650 air canada .... so hard to complain. More than 30 trips to the south ... and it happens in the first 5 quality / price ratio. $ 600 to $ 1,000)

Positive :

Beach: beautiful ... hot water and seabed sand, no seaweed. Pool: There are 3 one surrounded by palm ... 8 ns were the same throughout the week in the afternoon sea views Resto card. 3 the best Asian and gourmet. Room: not too big but renovated and comfortable (mattress) no shortage of towels and hot water. Buffet: variety .. Tuesday evening Gala: Lobster and crevette.Aliment often warm ... but there are always three places where they make meals (pâtes..poulet etc ...) The environment ... no website deep but wide ... so it appears alone on the beach ... a lot of palm trees and palapas .... Staff: room no problem ... ... ... bar restaurant ... all friendly and nice, even if you do not always have to hand in your pocket like Varadero.

Negative :

Safety deposit box to the floor and door lock key .... Room entrance with key and room number on the key .... so if you lose or steal your keys .... !!!! ! but I've seen worse than this .....
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      Activities
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      Aspect
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      Cleanliness
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      Pools
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      Restaurants
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Bahia Principe St-jUan
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