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Photo of Sandos Caracol Eco Resort, Mayan Riviera, Mexico

Sandos Caracol Eco Resort

All countries » Mexico » Mayan Riviera » Sandos Caracol Eco Resort * * * * * 33 review(s)

At Mayan Riviera, Sandos Caracol Eco Resort Ratings and trip experiences in Mexico

City of: Hotel Grand Sunset Princess - Riviera Maya - Introducción


Video of Hotel Grand Sunset Princess - Riviera Maya - Introducción by cheapervacations

LOCATION

Beachfront • 45 Minutes from Cancun International Airport • 15 Minutes to Playa del Carmen

FACILITIES

730 Rooms • 3 Pools (including kids' pool with water park) • Baby Club (2-3 yrs) • Kids Club (4-12 yrs) • Internet services ($) • 2 Tennis courts • Golf (nearby $) • Fitness facilities • Jacuzzi • Spa ($) • Sauna/steam room • Beauty salon ($)

DINING / ENTERTAINMENT

3 Buffet and 5 À la carte restaurants (reservation required, dress code in effect, restrictions may apply) • 10 Bars (including swim-up bar) • Snack bar • Disco (drinks included)

ACCOMMODATION

Air conditioned Hotel Room with 1 king bed or 2 double beds • Ceiling fan • Satellite TV • Mini-bar • Hairdryer • In-room safe • Balcony or terrace (Max. occupants 4 persons, 3 adults) • Deluxe Room offers same amenities as above with 1 king bed and double sofa bed • Jacuzzi tub • Junior Suite offers same amenities as above and more spacious (Max. occupants 5 persons, 3 adults) • Royal Elite Oceanfront Section also available

Information may change without notice. Some errors may have happened. Pictures and description for information purposes only.

Reviews for Sandos Caracol Eco Resort

mbouchard98 mbouchard98 Written on February 17th 2015 This review has been automatically translated
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Average score (4.2/5):

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Comments from mbouchard98

This comment is not verified
Very good experience. We would definitely return. Without contradicted a perfect place for families.

Positive :

The food is excellent. The family suites are spacious. Many animals on the site. The waterpark is fine.

Negative :

The theme of the Maya is a bit overused. For those who love the shows, four shows will be 7 on the Maya. The costumes are stunning but after 4 nights is enough. The beach is definitely a negative point but there is so much to do on the site that it did not affect our holiday.
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  • 10

      Activities
  • 08

      Aspect
  • 10

      Bars
  • 04

      Beaches
  • 10

      Buffets
  • 10

      Cleanliness
  • 06

      Pools
  • 10

      Restaurants
  • 08

      Room
  • 08

      Staff

ales_27 ales_27 Written on January 6th 2015 This review has been automatically translated
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Average score (4.4/5):

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Comments from ales_27

This comment is not verified

No written comment.

  • 10

      Activities
  • 08

      Aspect
  • 08

      Bars
  • 06

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 10

      Excursions
  • 10

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 10

      Staff

mimiisou mimiisou Written on December 8th 2014 This review has been automatically translated
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Average score (4/5):

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Comments from mimiisou

This comment is not verified
Great resort!

Positive :

Very nice site, clean and relaxing. Good restaurants and bars. Many animals in the wild on the site. Beautiful beach, lots of chairs. Nice and clean pools. Good service at the pool.

Negative :

Rocks in water.
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  • 08

      Aspect
  • 08

      Bars
  • 08

      Beaches
  • 08

      Buffets
  • 08

      Cleanliness
  • 08

      Excursions
  • 08

      Pools
  • 08

      Restaurants
  • 08

      Room
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      Staff

cindymorin21 cindymorin21 Written on April 11th 2014 This review has been automatically translated
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Average score (4.3/5):

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Comments from cindymorin21

This comment is not verified

No written comment.

  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 10

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 00

      Excursions
  • 10

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 10

      Staff

f_vachon f_vachon Written on April 7th 2014 This review has been automatically translated
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Average score (3.8/5):

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Comments from f_vachon

This comment is verified
Good atmosphere. Good value for money.

Positive :

Adequate food and good overall quality, courteous and helpful. Many activities but still quiet, very good site for young children site. Relatively well protected natural (ecological site) proprté very satisfactory. Good value for money.

Negative :

Beach a little limited and the presence of rocks (coral)
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  • 06

      Activities
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      Beaches
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  • 10

      Cleanliness
  • 08

      Excursions
  • 08

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 10

      Staff

tozen96 tozen96 Written on January 16th 2014 This review has been automatically translated
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Average score (2.8/5):

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Comments from tozen96

This comment is verified
Great atmosphere in the evening with two beach bars

Positive :

Excellent food

Negative :

Beach very ugly ... almost impossible to swim, the worst I've seen in my life. There are bed bugs, which is unacceptable
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  • 04

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      Beaches
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  • 06

      Restaurants
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      Room
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      Staff

lygoupil lygoupil Written on January 2nd 2014 This review has been automatically translated
See the review in its original language

Average score (4.1/5):

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Comments from lygoupil

This comment is verified

No written comment.

  • 10

      Aspect
  • 08

      Bars
  • 04

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 10

      Pools
  • 06

      Restaurants
  • 08

      Room
  • 10

      Staff

elisabeth_kaine elisabeth_kaine Written on December 22nd 2013 This review has been automatically translated
See the review in its original language

Average score (4.1/5):

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Comments from elisabeth_kaine

This comment is verified
very nice place, the site is great but it is easy to isolate and you never feel that there is too crowded. The food is varied and of good quality. Huge selection of salads and vegetables. Very helpful staff, no waiting for fast service, many serving staff. Vegetation, centos, mangroves, make it a unique site.

Negative :

the beach is narrow with lots of corals. It is possible to find an entrance to the water on sand Elite side. The sea is beautiful with beautiful waves.
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  • 08

      Aspect
  • 08

      Bars
  • 06

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 10

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 08

      Staff

stephane_samson stephane_samson Written on December 16th 2013 This review has been automatically translated
See the review in its original language

Average score (3.3/5):

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Comments from stephane_samson

This comment is verified
Very good service and very clean hotel

Positive :

Food very good and varied. Very good service and personal bcp on the site. Our child has made a small wound by dragging and immediately someone from the hotel was neat with his kit first aid. Waterpark really good for young children (2-8). Kids really great club when it rains ;-).

Negative :

Our room was not ready on our arrival and entry in the mere need beach shoes.
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  • 06

      Activities
  • 00

      Aspect
  • 08

      Bars
  • 04

      Beaches
  • 08

      Buffets
  • 08

      Cleanliness
  • 08

      Pools
  • 08

      Restaurants
  • 08

      Room
  • 08

      Staff

celine57 celine57 Written on November 24th 2013 This review has been automatically translated
See the review in its original language

Average score (4.7/5):

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Comments from celine57

This comment is verified
We enjoyed our trip. Everything in general was wonderful.

Positive :

We liked the free internet access, the animals, the staff was nice, very trusted. To conclude everything was okay.

Negative :

No negative comments.
(more text)
  • 10

      Activities
  • 10

      Aspect
  • 10

      Bars
  • 08

      Beaches
  • 08

      Buffets
  • 10

      Cleanliness
  • 08

      Excursions
  • 10

      Pools
  • 10

      Room
  • 10

      Staff

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