Visit our "Frequently Asked Questions" page for answers to your questions.
Due to the recent government travel advisory, we are currently receiving a very high volume of calls. If you wish to cancel or modify your reservation and your departure is in 8 days or more, please send your request through our contact page and select "Cancellation and Modification" as the subject of the request and enter your reservation number. We will then inform you of your cancellation or modification conditions. Once we know your decision, we will process your file with the wholesaler. Please note that sending your cancellation request does not mean that your reservation is canceled automatically.
Over the next few days, all fully vaccinated travellers arriving by air from countries other than the United States will be tested upon arrival. Fully vaccinated travellers will also be quarantined pending the results of their arrival screening test.
Source : Government of Canada