Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The resort is praised for the cleanliness of its facilities and rooms, the beauty and upkeep of its grounds with lush vegetation. The numerous swimming pools, equipped with water features, are particularly popular. The staff is known for its friendliness and quality of service, and the food at the buffets and à la carte restaurants is considered excellent and varied. The beach is also considered beautiful, offering snorkeling opportunities. However, it is sometimes noted that the beach can be rocky, with rocks in the sea, suggesting the use of water shoes.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Patrice B.
Spouse travel, August 6, 2026
Great Holidays
Super Vacances
We absolutely loved our vacation at the Barcelo Maya Tropical. The resort is incredibly beautiful, spacious, and very clean. We really appreciated the easy access to the other resorts; there are plenty of varied activities to enjoy both day and night. The pools are fantastic, and the restaurants are excellent. The staff is very friendly and relaxed. The beaches are beautiful despite the sargassum seaweed. In short, we're already looking forward to returning next year!
Nous avons vraiment aimé nos vacances au Barcelo Maya Tropical. Le site est incroyablement beau, grand et très propre. Nous avons beaucoup aimé l’accès aux autres sites, ils y a beaucoup d’activités variées à faire le jour comme le soir. Les piscines sont très cool et les restaurants sont très bons. Le personnel est très agréable et relax. Les plages sont belles malgré les sargasses. Bref, nous désirons y retourner l’an prochain!
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Stephanie H.
Friends travel, July 26, 2026
We loved it!
Nous avons adoré!
Thank you for everything
Merci pour tout
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Pénélope J.
Family travel, July 25, 2026
Magnificent resort
Magnifique resort
The hotel complex is beautiful, very large, and very clean. Yes, the rooms are a bit dated, but still comfortable. The pools are large, and there are plenty of lounge chairs for everyone. We loved our family stay!
Complexe hôtelier très beau, très grand et très propre. Oui les chambres sont vieillissantes mais tout de même confortables. Les piscines sont grandes et il y a suffisamment de chaises longues pour tout le monde. Nous avons adoré notre séjour en famille!
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isablondin985
Family travel, July 24, 2026
It was still good though
C etait quand meme bien
There's no place to get a coffee starting at 6:00 am / and it's very disappointing that there are extra charges for the water park, bowling, and mini-golf in the evening / the beds need changing
Il manque une place ou on peut prendre in café à partir de 6:00 am / et très décevant qu’il y ait des frais pour le parc aquatique , bowling et mini put le soir / les lits à changer
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Benoit L.
Family travel, July 9, 2026
Super beau Resort
Super beau Resort
Overall, the Barcelo Maya resort is very beautiful. - Strengths: Everything is accessible both indoors and outdoors. Super close to the beach, the pool, the buffets (Tropical, Colonial), and the beach/pool buffet restaurants. The Premium section is definitely worth it; the service is excellent. There are many (very beautiful) pools. The à la carte restaurants are very good (except perhaps Fuente, which we liked less). We were lucky because there was very little seaweed during our stay (late June), and the sea was beautiful and crystal clear. The pirate ship (and surf) center is cool for kids (note: approximately CAD 35 per person). The Maya Mall and the sports bar are truly wow! - Weaknesses: No possibility of getting coffee outside of the buffet before 9:00 AM. The Tropical lobby bar is much less appealing than the Colonial one (which was closed). Both buffets (Tropical and Colonial) were a bit repetitive. The waiters in the restaurants were friendly, but the rest of the customer service (Premium Service, the girls at the restaurant reception, etc.) was rather impersonal. The hotel is still about an hour and fifteen minutes to an hour and a half from the airport. Be aware of the city tax payable upon arrival at the hotel. Overall, a great hotel; we will definitely return, but probably to the Maya Colonial this time.
De manière générale, le resort Barcelo Maya est très beau.
More... Less...- Points forts : Tout peut se faire par l'intérieur et l'extérieur. Super proximité avec la plage, la piscine, les buffets (Tropical, Colonial) et les restaurants buffet plage/piscine. La section Premium vaut vraiment la peine, les services sont excellents. Il ya beaucoup de (tres belles) piscines. Les restos a la carte sont super bons (sauf peut etre le Fuente que nous avons moins aimé). Nous avons été chanceux car il y avait tres peu d'algues pendant notre sejour (fin Juin) et la mer était belle et transparente. Le centre bateau pirate (et surf) est cool pour les enfants (attention environ 35CAD par personne). Le Maya mall et le bar de sports sont vraiment wow !
- Points faibles : Pas de possibilité de prendre un café hors buffet avant 9h. Le bar lobby du tropical est beaucoup moins sympa que celui du Colonial (fermé). Les 2 buffets (tropical et colonial) étaient un peu répétitifs. Dans les restaurants les serveurs étaient sympas mais le reste du service à la clientèle (Service Premium, filles a la reception des restaurants, etc) était assez froid. L'hotel est quand meme a 1h15-1h30 de l'aeroport. Attention à la taxe de la ville à payer a l'arrivée à l'hotel.
Globalement Super hotel, nous y retournerons surement mais plutot au Maya Colonial cette fois ci.
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