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Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya

Bluebay Grand Esmeralda Riviera Maya Stars Stars Stars Stars

Riviera Maya, Mexico
Customers rating: 71%
(644 reviews)
Transfer

45 minutes

From Cancún International (CUN) airport

980 rooms in the hotel

980

Rooms*

3 swimming pools at the hotel

3

Pools*

9 restaurants at the hotel

9

Restaurants*

6 bars at the hotel

6

Bars*

LGBTQ+ Friendly

Hotel

inclusive

Description

The BlueBay Grand Esmeralda is a popular resort located approximately 8 km from Playa del Carmen on the Riviera Maya and 50 km from Cancun Airport. This Caribbean paradise, ideal for couples and families, is surrounded by jungle, mangroves, and turquoise ocean waters. This 4-star all-inclusive resort offers spacious and bright rooms that blend contemporary design with Mayan touches. Enjoy stunning ocean or garden views and relax on comfortable beds. Treat yourself by booking a suite with direct pool access. Upscale amenities at the resort include a spa (fees apply), a fitness center, and a scuba diving center.

Guests have access to a private white-sand beach lined with lounge chairs and palapas. Relax on the gentle waves, swim in the crystal-clear sea, or enjoy the many non-motorized water sports offered by the resort. For an additional fee ($), guests can try one of the many motorized water sports such as deep-sea fishing, jet skiing, and water skiing. Soak up the sun and ocean breeze in one of the expansive oceanfront pools. Numerous lounge chairs surround the pools, and some are partially submerged in the refreshing water. Children can enjoy their own pool with slides, while another pool is reserved for families. The main pool is where guests can participate in many group activities, including sports and foam parties.

Younger children can make friends at the Baby Club (ages 2-4) or the Mini Club (ages 5-12), which features a mini-disco and a playground. Nature lovers will enjoy exploring the hiking trails that crisscross the resort's 180 hectares. Yoga, volleyball, tennis, and table tennis are among the land-based activities available. The buffet and à la carte restaurants offer a wide variety of local and international dishes. To cap off a perfect day, show off your singing voice at karaoke, head to the auditorium for live entertainment, or why not venture out to Playa del Carmen for an unforgettable evening!

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

202
266
123
42
11

Breakdown of ratings according to each of the criteria

Entertainment
64%

Entertainment

10 / 10
58
9 / 10
42
8 / 10
149
7 / 10
99
6 / 10
74
5 / 10
87
4 / 10
33
3 / 10
31
2 / 10
19
1 / 10
8
0 / 10
23
Overall look
70%

Overall look

10 / 10
102
9 / 10
77
8 / 10
158
7 / 10
86
6 / 10
54
5 / 10
61
4 / 10
41
3 / 10
26
2 / 10
14
1 / 10
8
0 / 10
13
Bar(s)
71%

Bar(s)

10 / 10
88
9 / 10
81
8 / 10
162
7 / 10
105
6 / 10
65
5 / 10
52
4 / 10
30
3 / 10
21
2 / 10
16
1 / 10
9
0 / 10
11
Buffet(s)
73%

Buffet(s)

10 / 10
128
9 / 10
96
8 / 10
166
7 / 10
68
6 / 10
50
5 / 10
40
4 / 10
35
3 / 10
20
2 / 10
15
1 / 10
10
0 / 10
14
Room
68%

Room

10 / 10
111
9 / 10
83
8 / 10
128
7 / 10
82
6 / 10
52
5 / 10
62
4 / 10
30
3 / 10
26
2 / 10
23
1 / 10
23
0 / 10
19
Staff
82%

Staff

10 / 10
235
9 / 10
118
8 / 10
139
7 / 10
45
6 / 10
27
5 / 10
32
4 / 10
18
3 / 10
7
2 / 10
10
1 / 10
4
0 / 10
9
Pool(s)
79%

Pool(s)

10 / 10
171
9 / 10
99
8 / 10
173
7 / 10
70
6 / 10
35
5 / 10
47
4 / 10
14
3 / 10
10
2 / 10
7
1 / 10
3
0 / 10
9
Beach
38%

Beach

10 / 10
10
9 / 10
16
8 / 10
44
7 / 10
48
6 / 10
85
5 / 10
73
4 / 10
60
3 / 10
49
2 / 10
56
1 / 10
92
0 / 10
96
Cleanliness
78%

Cleanliness

10 / 10
182
9 / 10
121
8 / 10
141
7 / 10
66
6 / 10
24
5 / 10
43
4 / 10
18
3 / 10
20
2 / 10
12
1 / 10
6
0 / 10
10
Restaurant(s)
74%

Restaurant(s)

10 / 10
145
9 / 10
116
8 / 10
138
7 / 10
70
6 / 10
45
5 / 10
53
4 / 10
14
3 / 10
16
2 / 10
17
1 / 10
11
0 / 10
17

Résumé des avis

The overall cleanliness of the resort and rooms is consistently praised, as is the quality and variety of the food. The staff is often described as friendly and attentive, and the pools are beautiful and well-maintained. The rooms are also spacious and comfortable. However, the beach is sometimes considered disappointing due to its appearance and the presence of seaweed. Furthermore, a lack of sun loungers and shade is occasionally reported around the pools and on the beach.

Résumé des avis des voyageurs généré par IA

Reviews

Gilles-mikael D.

Friends travel, July 12, 2026
75%
Appreciation
Appreciation

Highly recommended, but the hotel is very large.

Super à recommander mais l’hôtel est très grand

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
8/10
Buffet(s)
7/10
Room
6/10
Staff
8/10
Pool(s)
7/10
Beach
3/10
Cleanliness
8/10
Restaurant(s)
7/10

Kathleen G.

Family travel, June 29, 2026
85%
A wonderful family trip.
Un beau voyage en famille.

Great despite the seaweed in the sea. We found a small lagoon nearby and the water was turquoise.

Super malgré les algues à la mer. Nous avons trouvé un petit lagon tout près et l’eau était turquoise.

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
6/10
Bar(s)
7/10
Buffet(s)
8/10
Room
8/10
Staff
10/10
Pool(s)
8/10
Beach
N/A
Cleanliness
9/10
Restaurant(s)
10/10

Kathleen G.

Family travel, June 29, 2026
85%
A wonderful family trip.
Un beau voyage en famille.

Great despite the seaweed in the sea. We found a small lagoon nearby and the water was turquoise.

Super malgré les algues à la mer. Nous avons trouvé un petit lagon tout près et l’eau était turquoise.

More... Less...
Translated from french by AI

Review details

Entertainment
10/10
Overall look
6/10
Bar(s)
7/10
Buffet(s)
8/10
Room
8/10
Staff
10/10
Pool(s)
8/10
Beach
N/A
Cleanliness
9/10
Restaurant(s)
10/10

Rébecka C.

Solo travel, June 24, 2026
95%
Very pleasant staff
Personnel très agréable

The beach is covered in seaweed and therefore inaccessible.

La plage est rempli d’algue donc non accessible

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
5/10
Cleanliness
10/10
Restaurant(s)
10/10

Allycia F.

Friends travel, June 23, 2026
45%
We weren't expecting it
On ne s’y attendait pas

This wasn't what he expected. Definitely not a 5-star.

Ce n’étais pas à quoi il pensait avoir affaire. Aucunement un 5*

More... Less...
Translated from french by AI

Review details

Entertainment
6/10
Overall look
4/10
Bar(s)
2/10
Buffet(s)
3/10
Room
4/10
Staff
7/10
Pool(s)
7/10
Beach
1/10
Cleanliness
4/10
Restaurant(s)
3/10

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Février 2017

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