Cheaper Vacations
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya
Bluebay Grand Esmeralda Riviera Maya

Bluebay Grand Esmeralda Riviera Maya Stars Stars Stars Stars

Riviera Maya, Mexico
Customers rating: 72%
(653 reviews)
Transfer

45 minutes

From (CUN) airport

980 rooms in the hotel

980

Rooms*

3 swimming pools at the hotel

3

Pools*

9 restaurants at the hotel

9

Restaurants*

6 bars at the hotel

6

Bars*

LGBTQ+ Friendly

Hotel

inclusive

Description

The BlueBay Grand Esmeralda is a popular resort located approximately 8 km from Playa del Carmen on the Riviera Maya and 50 km from Cancun Airport. This Caribbean paradise, ideal for couples and families, is surrounded by jungle, mangroves, and turquoise ocean waters. This 4-star all-inclusive resort offers spacious and bright rooms that blend contemporary design with Mayan touches. Enjoy stunning ocean or garden views and relax on comfortable beds. Treat yourself by booking a suite with direct pool access. Upscale amenities at the resort include a spa (fees apply), a fitness center, and a scuba diving center.

Guests have access to a private white-sand beach lined with lounge chairs and palapas. Relax on the gentle waves, swim in the crystal-clear sea, or enjoy the many non-motorized water sports offered by the resort. For an additional fee ($), guests can try one of the many motorized water sports such as deep-sea fishing, jet skiing, and water skiing. Soak up the sun and ocean breeze in one of the expansive oceanfront pools. Numerous lounge chairs surround the pools, and some are partially submerged in the refreshing water. Children can enjoy their own pool with slides, while another pool is reserved for families. The main pool is where guests can participate in many group activities, including sports and foam parties.

Younger children can make friends at the Baby Club (ages 2-4) or the Mini Club (ages 5-12), which features a mini-disco and a playground. Nature lovers will enjoy exploring the hiking trails that crisscross the resort's 180 hectares. Yoga, volleyball, tennis, and table tennis are among the land-based activities available. The buffet and à la carte restaurants offer a wide variety of local and international dishes. To cap off a perfect day, show off your singing voice at karaoke, head to the auditorium for live entertainment, or why not venture out to Playa del Carmen for an unforgettable evening!

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

207
268
124
43
11

Breakdown of ratings according to each of the criteria

Entertainment
64%

Entertainment

10 / 10
59
9 / 10
43
8 / 10
151
7 / 10
99
6 / 10
74
5 / 10
89
4 / 10
34
3 / 10
32
2 / 10
19
1 / 10
8
0 / 10
23
Overall look
70%

Overall look

10 / 10
103
9 / 10
79
8 / 10
160
7 / 10
86
6 / 10
56
5 / 10
61
4 / 10
41
3 / 10
27
2 / 10
15
1 / 10
8
0 / 10
13
Bar(s)
71%

Bar(s)

10 / 10
91
9 / 10
82
8 / 10
164
7 / 10
107
6 / 10
65
5 / 10
52
4 / 10
30
3 / 10
22
2 / 10
16
1 / 10
9
0 / 10
11
Buffet(s)
73%

Buffet(s)

10 / 10
132
9 / 10
97
8 / 10
168
7 / 10
69
6 / 10
50
5 / 10
40
4 / 10
35
3 / 10
20
2 / 10
15
1 / 10
11
0 / 10
14
Room
68%

Room

10 / 10
113
9 / 10
85
8 / 10
130
7 / 10
83
6 / 10
52
5 / 10
62
4 / 10
30
3 / 10
27
2 / 10
23
1 / 10
24
0 / 10
19
Staff
82%

Staff

10 / 10
239
9 / 10
120
8 / 10
142
7 / 10
45
6 / 10
27
5 / 10
32
4 / 10
18
3 / 10
7
2 / 10
10
1 / 10
4
0 / 10
9
Pool(s)
79%

Pool(s)

10 / 10
175
9 / 10
100
8 / 10
175
7 / 10
71
6 / 10
35
5 / 10
48
4 / 10
14
3 / 10
10
2 / 10
7
1 / 10
3
0 / 10
9
Beach
38%

Beach

10 / 10
10
9 / 10
16
8 / 10
44
7 / 10
48
6 / 10
85
5 / 10
74
4 / 10
60
3 / 10
49
2 / 10
57
1 / 10
92
0 / 10
100
Cleanliness
78%

Cleanliness

10 / 10
186
9 / 10
122
8 / 10
143
7 / 10
66
6 / 10
24
5 / 10
44
4 / 10
18
3 / 10
20
2 / 10
12
1 / 10
6
0 / 10
11
Restaurant(s)
74%

Restaurant(s)

10 / 10
151
9 / 10
116
8 / 10
140
7 / 10
70
6 / 10
45
5 / 10
53
4 / 10
14
3 / 10
16
2 / 10
17
1 / 10
11
0 / 10
18

Résumé des avis

The overall cleanliness of the resort and rooms is consistently praised, as is the quality and variety of the food. The staff is often described as friendly and attentive, and the pools are beautiful and well-maintained. The rooms are also spacious and comfortable. However, the beach is sometimes considered disappointing due to its appearance and the presence of seaweed. Furthermore, a lack of sun loungers and shade is occasionally reported around the pools and on the beach.

Résumé des avis des voyageurs généré par IA

Reviews

Rejean S.

Spouse travel, October 7, 2026
80%
The beach is not maintained and the hotel is run-down.
plage pas entretenu et hotel defraichit.

I will never return to this hotel.

je ne retournerai pas a cette hotel jamais.

More... Less...
Translated from french by AI

Review details

Entertainment
8/10
Overall look
6/10
Bar(s)
8/10
Buffet(s)
8/10
Room
9/10
Staff
9/10
Pool(s)
9/10
Beach
0/10
Cleanliness
9/10
Restaurant(s)
10/10

Andrée anne G.

Spouse travel, September 23, 2026
95%
Mexico 🇲🇽 B
Mexique 🇲🇽 B

I really enjoyed the hotel; it's beautiful, the complex is large, the buffet is plentiful, and the staff are welcoming. The beach isn't particularly nice, but I went there for the diving. The ocean is incredible, the coral is colorful, and so are the fish—sharks, rays, and all kinds of fish were there. Great trip!

J’ai bien apprécié l’hôtel, c’est super beau, le complexe est grand, le buffet est bien rempli, les employés sont accueillants. La plage n’est vraiment pas très belle mais j’y allait pour la plongée. L’océan est incroyable, les coraux sont colorés, les poissons aussi, requins, raies, poissons de toutes sortent au rendez vous. Super voyage !!

More... Less...
Translated from french by AI

Review details

Entertainment
9/10
Overall look
9/10
Bar(s)
9/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
5/10
Cleanliness
10/10
Restaurant(s)
10/10

Mohammed D.

Spouse travel, September 13, 2026
25%
Total disappointment
Déception totale

The room was poorly maintained, the hotel is very old, the buffet restaurant is completely awful, and the à la carte restaurants are mediocre. I will never return to this hotel.

Chambre mal entretenu,hôtel très vieux,les restaurant buffet est complètement nul ,les restaurants a la carte médiocre. Je ne retournerai jamais a cet hotel.

More... Less...
Translated from french by AI

Review details

Entertainment
3/10
Overall look
2/10
Bar(s)
3/10
Buffet(s)
1/10
Room
1/10
Staff
8/10
Pool(s)
5/10
Beach
0/10
Cleanliness
0/10
Restaurant(s)
0/10

Marie-hélène C.

Spouse travel, September 12, 2026
90%
Beautiful and warm, from September 2nd to 9th, 2026
Beau et chaud, du 2 au 9 septembre 2026

Overall, the trip was very good. The room in block #1 was a bit dated, but very clean. The buffet and restaurants were excellent. The pools were always very clean. The beach was okay; we only had one day where we could swim because of the sargassum seaweed. Nothing prevented us from sitting and gazing out at the horizon. However, there wasn't much shade. The staff was super friendly. The drinks were excellent!

En général, le voyage était très bien. La chambre un peu vieillotte dans le bloc #1, très propre. Buffet et restaurants excellents. Les piscines toujours très propre. La plage correct, nous avons eu 1 journée baignable à cause des sargasses. Rien n’empêchait d’aller s’assoir pour regarder au loin. Par contre , Il n’y a pas beaucoup d’ombre. Le personnel super gentil. Les drinks étaient excellents!!

More... Less...
Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
9/10
Room
8/10
Staff
9/10
Pool(s)
10/10
Beach
2/10
Cleanliness
10/10
Restaurant(s)
10/10

Ross D.

Spouse travel, August 24, 2026
60%
Great Staff. Facilities are dated and run down
Great Staff. Facilities are dated and run down

Service was excellent. Old resort. Maintenance required. Broken elevators. Broken furniture and fixtures in room. Main bar dated and tired compared to other resorts. Food was excellent. Travelled on a rating of 4.5 stars. Definitely not 4.5. Maybe 3.5? Only due to service. Not luxury as advertised

Service was excellent. Old resort. Maintenance required. Broken elevators. Broken furniture and fixtures in room. Main bar dated and tired compared to other resorts. Food was excellent. Travelled on a rating of 4.5 stars. Definitely not 4.5. Maybe 3.5? Only due to service. Not luxury as advertised

More... Less...
Translated from french by AI

Review details

Entertainment
N/A
Overall look
3/10
Bar(s)
7/10
Buffet(s)
8/10
Room
3/10
Staff
8/10
Pool(s)
8/10
Beach
0/10
Cleanliness
5/10
Restaurant(s)
8/10

Hotels nearby

See all packages

LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

Find a package

Departure

Destinations

Hotels

Departure date

Duration

Occupation

Février 2017

S M T W T F S