The overall cleanliness of the resort and rooms is consistently praised, as is the quality and variety of the food. The staff is often described as friendly and attentive, and the pools are beautiful and well-maintained. The rooms are also spacious and comfortable. However, the beach is sometimes considered disappointing due to its appearance and the presence of seaweed. Furthermore, a lack of sun loungers and shade is occasionally reported around the pools and on the beach.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Martin B.
Spouse travel, November 3, 2026
Very clean hotel, amazing staff
Hôtel très propre, personnel extraordinaire
The buildings are a little neglected, the beach leaves something to be desired, but the food is excellent and the staff are incredibly warm and friendly. The hotel is very clean.
Les.bâtiments manquent un peu d'amour, la plage laisse à désirer, nourriture excellente et personnel ultra chaleureux et souriant. Hôtel très propre
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Jean-philippe F.
Family travel, October 29, 2026
Affordable hotel with everything you need
Hotel abordable avec ce qu'on a besoin
The hotel is nice, the restaurants aren't numerous, but they're still good, although the buffet was better. The beach is very ordinary, short, doesn't have a gentle slope, and there was a lot of uncollected sargassum seaweed. They have a high-pressure sales group called Circle One; avoid them. They offer you amazing discounts only to tell you at the end that you have to sign up for $40,000 USD to get access to the same prices. Avoid them.
L'hotel est beau, les restaurants sont pas nombreux, quand même bon mais le buffet était meilleur. La plage est très ordinaire, courte, elle n'a pas une pente douce et nous avions beaucoup de sargasse non ramasser. Ils ont un groupe de vente a pression appeler Circle One, a éviter ils t'offrent des super rabais pour à la fin te dire que tu dois signe 40 000$ us pour avoir accès à l'heure prix.. Les évités
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Nadia F.
Spouse travel, October 27, 2026
A wonderful holiday with plenty of rest
Belles vacances avec beaucoup de repos
Great experience at the hotel
Belle expérience a l'hotel
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Rejean S.
Spouse travel, October 7, 2026
The beach is not maintained and the hotel is run-down.
plage pas entretenu et hotel defraichit.
I will never return to this hotel.
je ne retournerai pas a cette hotel jamais.
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Andrée anne G.
Spouse travel, September 23, 2026
Mexico 🇲🇽 B
Mexique 🇲🇽 B
I really enjoyed the hotel; it's beautiful, the complex is large, the buffet is plentiful, and the staff are welcoming. The beach isn't particularly nice, but I went there for the diving. The ocean is incredible, the coral is colorful, and so are the fish—sharks, rays, and all kinds of fish were there. Great trip!
J’ai bien apprécié l’hôtel, c’est super beau, le complexe est grand, le buffet est bien rempli, les employés sont accueillants. La plage n’est vraiment pas très belle mais j’y allait pour la plongée. L’océan est incroyable, les coraux sont colorés, les poissons aussi, requins, raies, poissons de toutes sortent au rendez vous. Super voyage !!
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