This small beachfront resort is located in Cienfuegos, 95 km from the airport of the same name. The hotel has 279 rooms, 5 restaurants, and a large swimming pool. It is just 15 minutes from the city of Trinidad. Those with a thirst for exploration will enjoy taking the time to discover the cultural attractions of this beautiful colonial city. Beach lovers will be delighted by Club Amigo Ancon, which offers the opportunity to admire magnificent sunsets directly on the sand.
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The beautiful, clean, and calm beach is very popular for swimming and walking. The staff are mostly friendly and helpful, providing good overall service. The hotel's cleanliness is frequently praised. Furthermore, its proximity to Trinidad and its good value for money are definite advantages. However, the buffet is sometimes considered repetitive and lacking in variety, with food occasionally lukewarm or cold, and some items may be missing from the stock.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
| S | M | T | W | T | F | S |
|---|
Patrick M.
Solo travel, February 16, 2026
Not having too many expectations is the best solution for a trip to Cuba.
Ne pas avoir trop d'attente est la meilleure solution pour un voyage a cuba
For me it was an excellent trip
Pour moi ca ete un excellent voyage
More... Less...Review details
Sandra S.
Spouse travel, January 30, 2026
Couple's trip
Voyage en couple
A wonderful trip! The staff were smiling and friendly, the hotel was clean, and the rooms were just in need of a little TLC. The food was good! I would recommend this hotel.
Très beau voyage, employé souriant et aimable, hôtel propre , les chambres propre juste besoin d’un peu d’amour , nourriture bonne , !!!! À suggérer comme hôtel
More... Less...Review details
Mario O.
Solo travel, January 30, 2026
I enjoyed it, except the rooms need renovating
J'ai bien apprécié sauf les chambres ont besoin de reno
I would go back there without my partner because of the room
J'y retournerais mes sans ma conjointe à cause de la chambre
More... Less...Review details
Guylaine J.
Friends travel, January 28, 2026
The hotel is partially closed for possible renovations…
Hôtel fermé en partie pour rénovations éventuelles…
Nice place but not luxurious, decent if you know that and want a beautiful beach.
Endroit sympathique mais sans luxe ,correct si on le sait et qu’on souhaite une belle plage.
More... Less...Review details
Isabelle S.
Friends travel, January 23, 2026
rooms with mold
chambres avec moisissures
We really had to insist and make a scene to get a room change upon arrival: mold on the ceiling, unsanitary room. The second room wasn't much better. We were exhausted. The woman who opened our room told us we'd see the ocean, what a beautiful view (it was dark). The next day, when we opened the curtains, it was so ridiculous I laughed: a view of a large field. We learned the following day that other people had requested and received a hotel transfer, which we did. We were told it was impossible and that there were no other rooms available either. What a load of lies! After making a scene again, while remaining very respectful, the front desk went to get the manager, Patricia: truly wonderful. Suddenly, they got us a room with a beach view, practically begging us to stay. Third room: slightly better, but the mold on the ceiling was at least sealed with paint, the patio door curtain was ripped, and the bathroom door wouldn't close...it was dilapidated, but we decided to stay anyway. We were lied to the whole time: with misleading photos on the website (rooms in the hotel block that's completely closed off), and at the front desk, being told that the first room was the only one available, and that the block where everyone was staying was the newly renovated section. Please don't go there. Zero stars. I've never seen anything like it, and I've traveled all over the world.
Nous avons dû vraiment insister et nous choquer pour changer de chambre en arrivant: moisissures au plafond, chambre insalubre. La 2ième chambre pas trop mieux. On étaient épuisés. La dame qui nous a ouvert la chambre nous a dit que nous allions voir l'océan, quelle belle vue (il faisait noir). Le lendemain en ouvrant les rideaux: c'était tellement ridicule que j'en ai ri: vue sur un grand champs. Nous avons appris le lendemain que des personnes avaient demandé et obtenu un transfert d'hotel, ce que nous avons fait. On nous a dit que c'était impossible et qu'il n'y avait non plus pas d'autres chambres dispo. Que des menteries!! Après nous être encore choqués tout en étant très respecteux, le desk est allé cherché la manager Patricia: vraiment fine. Tout à coup on nous a obtenu une chambre vue sur la plage en nous suppliant de rester. 3ième chambre: un peu mieux, moisissure au plafond au moins scellée par la peinture, rideau de porte patio déglingué, porte de salle de bain qui ne ferme pas...état délabré mais on a décidé de rester quand même.
More... Less...On nous a menti tout le long: par des photos erronées sur le site (chambres dans le bloc de l'hotel qui est complètement fermé), au desk en nous disant que le 1ière chambre était la seule dispo, et que le bloc où tout le monde était logé était la nouvelle partie rénovée. N'allez pas là svp 0 étoile. Du jamais vu de mon côté et j'ai voyagé partout dans le monde.
Review details