Are you travelling on a WestJet departure or return flight between July 30 and August 4, 2026? Please review the important information regarding your reservation here (French only).
Escape to the seaside at the Family Club at Grand Riviera Princess All Suites and Spa Resort for a luxurious family vacation. Located in Playa Del Carmen, this tropical paradise boasts 12 pools, including 4 children's pools and a themed pool with water slides.
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
Guests particularly appreciate the quality and variety of the food, including both buffets and à la carte restaurants. The Family Club experience is also highly valued, with facilities tailored for children. Furthermore, the quality of service and the attentiveness of the staff are frequently highlighted, contributing to a pleasant stay. The resort is perceived as beautiful and well-maintained, with lush vegetation and numerous swimming pools. However, the beach is sometimes considered disappointing due to seaweed and rocks, occasionally making swimming difficult.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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François C.
Family travel, July 18, 2026
Very nice hotel
Très bel hôtel
Great place. The Family area is worth it, it's quiet for children and they have a great time.
Très bien comme endroit. La partie Family vaut la peine, c’est tranquille pour les enfants et ils s’amusent bien.
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Yanick B.
Family travel, July 18, 2026
Not for beach lovers
Pas pour les amateurs de plage
Despite the efforts of the staff, the beach is unfortunately unbearable due to the proliferation of seaweed. Otherwise, I enjoyed my experience and would recommend it for a family trip!
Malgré les efforts des employés sur place, la plage n’est malheureusement pas tolérable étant donné la prolifération des algues. Pour le reste, j’ai aimé mon expérience et je recommande pour un voyage en famille!
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Sylvia F.
Family travel, July 16, 2026
Amazing!
Amazing!
Great week!
Super semaine!
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Emeric W.
Family travel, July 10, 2026
Great hotel but inaccessible beach
Super hôtel mais plage inaccessible
The hotel is magnificent, and the Family Club section is a real plus! Unfortunately, the beach and waterfront were covered in sargassum seaweed, giving off an unpleasant odor. Was it a natural phenomenon or hotel negligence? Hard to say… Luckily for the children, there were water games, a slide, and entertainment.
Hôtel grandiose et la section Familly Club et un vrai plus! Malheureusement la plage et le bord de l’eau était remplie de sargasse et ça dégageait une odeur désagréable. Force de la nature ou négligence de l’hôtel? Dur à dire… une chance pour les enfants jeux d’eau, glissade et animation étaient aux rendez-vous.
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Genevieve L.
Family travel, July 4, 2026
Super!
Super!
We stayed at the Family Club. Great service, great room! Good restaurant for dinner, pool with slides was a hit, but the beach was unusable in late June/early July. Our room was quite far from the beach, so there was no smell of sargassum seaweed.
Nous étions au Family Club. Super service, chambre super! Bon resto pour le souper, piscine avec glissades appréciée, plage non praticable fin juin début juillet. Notre chambre était plutôt loin de la plage donc pas d’odeur de sargasses.
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