Located approximately 40 minutes from Cayo Coco Airport, the hotel features 248 rooms, a large swimming pool overlooking the ocean, seven restaurants, and five bars. Enjoy morning yoga sessions on the wellness terrace and dance the night away at the nightclub, just minutes from the hotel. During the day, take advantage of the white sand beach for walks, sunbathing on a lounge chair by the pool, and sipping cocktails.
The staff is highly praised for their warm welcome, friendliness, and exemplary service. The rooms are considered spacious, clean, and comfortable, with the overall cleanliness of the establishment regularly highlighted. A friendly atmosphere is also noted, and the food is sometimes considered good and varied, particularly in the à la carte restaurants. However, the food is sometimes criticized as mediocre, repetitive, and lacking in variety, with occasional supply issues.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
| S | M | T | W | T | F | S |
|---|
Wendy H.
Spouse travel, February 1, 2026
Excellent
Excellent
Excellent
Excellent
More... Less...Review details
Marc-denis R.
Spouse travel, December 22, 2025
Hotel under renovation
Hôtel en rénovation
Many shortcomings due to renovations. Very limited food variety.
Bcp de manquements du aux rénovations. Nourriture très peu diversifiée
More... Less...Review details
Bernard B.
Spouse travel, December 13, 2025
Rainbow clientele are super pleasant
Clientèle ARC EN CIEL super agréable
I highly recommend this very pleasant place.
Je recommande cet endroit très agréable
More... Less...Review details
Wendy B.
Solo travel, December 12, 2025
A colorful journey
Voyage tout en couleur
Overall, a good experience. The quality of the meat wasn't always consistent, and some dishes were inedible, such as the ham-based lasagna. It would be helpful to have a list of preferences (meat, vegan, drinks, etc.) when booking so the hotel can refer to it for future orders, especially for those located further away.
Belle expérience en général. La qualité de la viande n'a pas toujours été présente ou la composition de certain plats n'était pas mangeable, tel que la lasagne à base de jambons. L'élément qui pourrait aider, serait d'avoir une liste des préférences de viande, végane, boissons etc lors de la réservation pour que l'hôtel puisse s'y référé pour les commandes à venir, surtout sur les lieux distant.
More... Less...Review details
coslomb
Solo travel, December 7, 2025
A very nice week
Une très belle semaine
This was my sixth visit to this hotel. I've always had wonderful experiences. The staff, service, and welcome make all the difference.
J'en étais à ma sixième visite à cet hôtel. J'ai toujours eu de très belles expériences. Le personnel, le service et l'accueil font toute la différence.
More... Less...Review details