Cheaper Vacations
Hs Hotsson Smart Acapulco

Hs Hotsson Smart Acapulco Stars Stars Stars Stars

Acapulco, Mexico
Customers rating: 60%
(21 reviews)
506 rooms in the hotel

506

Rooms*

4 swimming pools at the hotel

4

Pools*

4 restaurants at the hotel

4

Restaurants*

2 bars at the hotel

2

Bars*

Description

Located on the Pacific coast of Mexico, Acapulco is a destination where you can find many magnificent all-inclusive hotels. This seaside city is appreciated for its golden sand beaches, its golf areas, its night life and of course, for its mild tropical climate. With an average year-round temperature of 28 °C, it is the place with the most stable climate on the American continent. Discover all that Acapulco has to offer on your next trip to Mexico. 

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

2
7
10
1
1

Breakdown of ratings according to each of the criteria

Entertainment
35%

Entertainment

10 / 10
0
9 / 10
1
8 / 10
0
7 / 10
0
6 / 10
4
5 / 10
4
4 / 10
1
3 / 10
2
2 / 10
4
1 / 10
3
0 / 10
2
Overall look
61%

Overall look

10 / 10
1
9 / 10
1
8 / 10
5
7 / 10
4
6 / 10
4
5 / 10
2
4 / 10
1
3 / 10
1
2 / 10
0
1 / 10
0
0 / 10
2
Bar(s)
54%

Bar(s)

10 / 10
1
9 / 10
2
8 / 10
1
7 / 10
3
6 / 10
7
5 / 10
0
4 / 10
2
3 / 10
0
2 / 10
3
1 / 10
1
0 / 10
1
Buffet(s)
42%

Buffet(s)

10 / 10
0
9 / 10
0
8 / 10
3
7 / 10
3
6 / 10
3
5 / 10
1
4 / 10
3
3 / 10
0
2 / 10
3
1 / 10
2
0 / 10
3
Room
71%

Room

10 / 10
4
9 / 10
2
8 / 10
4
7 / 10
6
6 / 10
1
5 / 10
2
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
1
Staff
65%

Staff

10 / 10
3
9 / 10
0
8 / 10
8
7 / 10
1
6 / 10
1
5 / 10
5
4 / 10
0
3 / 10
0
2 / 10
2
1 / 10
0
0 / 10
1
Pool(s)
60%

Pool(s)

10 / 10
1
9 / 10
0
8 / 10
6
7 / 10
1
6 / 10
7
5 / 10
2
4 / 10
2
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
1
Beach
60%

Beach

10 / 10
1
9 / 10
0
8 / 10
7
7 / 10
1
6 / 10
4
5 / 10
5
4 / 10
0
3 / 10
1
2 / 10
0
1 / 10
0
0 / 10
2
Cleanliness
74%

Cleanliness

10 / 10
2
9 / 10
1
8 / 10
12
7 / 10
2
6 / 10
1
5 / 10
2
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
1
Restaurant(s)
58%

Restaurant(s)

10 / 10
0
9 / 10
3
8 / 10
4
7 / 10
6
6 / 10
2
5 / 10
0
4 / 10
1
3 / 10
0
2 / 10
2
1 / 10
0
0 / 10
3

Résumé des avis

The hotel is praised for its clean facilities and attentive staff service. The views from the upper-floor rooms are often described as exceptional. Furthermore, the property boasts several swimming pools with ample lounge chairs, and its location is considered excellent. The quality and variety of the buffets are also satisfactory. However, concerns are sometimes raised regarding certain aspects of the all-inclusive concept, particularly drinks, check-out procedures, and potential additional charges.

Résumé des avis des voyageurs généré par IA

Reviews

Jean-louis M.

Spouse travel, January 5, 2024
45%
Disappointing
Décevant

Clean but poorly maintained hotel. Ordinary and repetitive food. Beach: a disaster: seadoos and boats, the smell of gasoline, salespeople, masseuses, etc., every 30 seconds, and roped in like sardines. Nothing pleasant. The snorkeling is interesting, the only positive point of the place. I will not return.

Hôtel propre mais pas bien entretenu. Bouffe ordinaire et répétitive. Plage: le désastre: seadoo et bateau, odeur d'essence, vendeurs masseuses etc au 30 secondes et cordés comme des sardines. Rien de plaisant. La plongée en apnée est intéressante, seul point positif de l'endroit. Je n'y retournerai pas.

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Translated from french by AI

Review details

Entertainment
5/10
Overall look
5/10
Bar(s)
2/10
Buffet(s)
5/10
Room
7/10
Staff
7/10
Pool(s)
4/10
Beach
3/10
Cleanliness
7/10
Restaurant(s)
0/10

Yvan S.

Solo travel, March 11, 2023
45%
average rating
moyenne évaluation

hotel in a beautiful location, do not take an all-inclusive package, just a hotel

hotel bel emplacement a ne pas prendre avec forfait tout compris juste hotel

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Translated from french by AI

Review details

Entertainment
1/10
Overall look
3/10
Bar(s)
4/10
Buffet(s)
1/10
Room
7/10
Staff
5/10
Pool(s)
6/10
Beach
8/10
Cleanliness
7/10
Restaurant(s)
2/10

Cynthia R.

Solo travel, March 10, 2023
65%
Lack of information and ordinary
Manque d’informations et ordinaires

The hotel was not all inclusive which meant that before 11 am we were not even allowed to have drinking water I had to go buy my own water Very disappointing, no one spoke English, but very good service for the restaurant and the bar. The concierge horrible and reception horrible. Room ok, bed not comfortable and pillow horrible No insulation I could hear my neighbors as if they were with me. My patio door did not lock. Does not offer any solutions

L’hotel n’etait pas tout inclus ce qui veut dire que avant 11 am nous n’avions meme pas le droit d’avoir de l’eau potable je devais aller m’acheter moi meme mon eau
Tres decevant, personne parlait anglais, mais tres bons service pour le resto et le bar.
La conciergerie horrible et reception horrible.
Chambre ok, lit pas confo et oreiller horrible
Aucunes isolations j’entendais mes voisins comme si ils etaient avec moi. Ma porte patio ne se barrait pas.
N’offre aucunes solutions

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Translated from french by AI

Review details

Entertainment
0/10
Overall look
6/10
Bar(s)
6/10
Buffet(s)
6/10
Room
5/10
Staff
10/10
Pool(s)
4/10
Beach
8/10
Cleanliness
8/10
Restaurant(s)
8/10

Pierre B.

Family travel, February 19, 2023
45%
Very nice hotel, but lack of activity.
Très bel hôtel , mais manque d'activité.

My 3rd stay at the Hotsson... lack of activity at the hotel and music on the public beach opposite much too loud!!! I would still go back. In other years there were dinners in the large lobby with music but not this year! Music starts at 10 p.m.! Very nice hotel with plenty of space and chairs at all times.

Mon 3 ième séjour au Hotsson ... manque d'activité à l'hôtel et musique sur la plage publique en face beaucoup trop forte !!! J'y retournerais quand même . Les autres années il y avait des soupers dans le grand lobby avec musique mais pas cette année ! Musique débute à 22 heures ! Très bel hôtel avec beaucoup d'espace et de chaises en tout temps .

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Translated from french by AI

Review details

Entertainment
2/10
Overall look
4/10
Bar(s)
4/10
Buffet(s)
4/10
Room
5/10
Staff
5/10
Pool(s)
5/10
Beach
5/10
Cleanliness
5/10
Restaurant(s)
4/10

Claude J.

Spouse travel, January 27, 2023
35%
This is no longer the same desolate hotel
Ce n’est plus la même l’hôtel désolent

I got bitten by bedbugs and they had to change the mattresses.

Je me suis fait piqué par de puces de lit ils ont fallut qu’ils change les matelas

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Translated from french by AI

Review details

Entertainment
1/10
Overall look
5/10
Bar(s)
2/10
Buffet(s)
0/10
Room
6/10
Staff
8/10
Pool(s)
5/10
Beach
0/10
Cleanliness
5/10
Restaurant(s)
0/10

Hotels nearby

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Departure

Destinations

Hotels

Departure date

Duration

Occupation

Février 2017

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