Guests particularly appreciate the quality and variety of the food, both at the buffets and the à la carte restaurants. The staff is also praised for its welcoming atmosphere and high-quality service. Furthermore, the cleanliness of the hotel, rooms, and common areas is considered impeccable, and its location is ideal, near Fifth Avenue. However, the hotel's beach is sometimes perceived as disappointing, particularly due to erosion and the occasional presence of seaweed and rocks.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
| S | M | T | W | T | F | S |
|---|
Sylvain L.
Family travel, March 9, 2026
Well located
Bien situé
A modestly sized and quiet hotel complex, really nice. Varied and very good buffet. Plenty of beach chairs, beautiful fine sandy beach. Bicycles available for rent. A 20-minute walk from Playa Del Carmen's famous 5th Avenue. Highly recommended!
Complexe hôtelier de grandeur modeste et calme, vraiment bien. Buffet varié et très bon. Chaise de plage en quantité suffisante, belle plage de sable fin. Possibilité d’emprunter des vélos. À distance de marche (20 min) de la réputé 5e avenue de Playa Del Carmen. À recommander sans hésitation !!
More... Less...Review details
Marc-olivier T.
Solo travel, February 15, 2026
Diving trip
Voyage de plongée
Clean hotel, located within walking distance of shopping streets, dive centers, and the ferry to Cozumel. Super friendly staff and the à la carte restaurants are excellent.
Hôtel propre, situé à pied des rues commerciales, des centres de plongée et du traversier pour Cozumel. Personnel super sympathique et les restaurants à la carte sont excellents.
More... Less...Review details
Melanie P.
Spouse travel, November 12, 2025
N/A
N/A
N/A
N/A
More... Less...Review details
Sabrina L.
Spouse travel, March 10, 2025
A dream week!
Une semaine de rêve!
We had an amazing stay. The people are friendly and attentive to our needs. The only slight problem is that the representative from my airline never showed up for the meeting to share our departure details with us. Luckily, the reception staff helped me connect with the right people to get the right information.
Nous avons passé un séjour extraordinaire. Les gens sont chaleureux et à l’écoute de nos besoins. Le seul petit hic est que le représentant de ma compagnie d’aviation ne s’est jamais présenté au rendez-vous pour nous faire part des détails de notre départ. Une chance que le personnel de l’accueil m’a aidé à communiquer avec les bonnes personnes pour avoir les bons renseignents.
More... Less...Review details
Claudie L.
Spouse travel, March 10, 2025
Go to bed early
Couchez vous tôt
The pool, bars, and some restaurants close too early. Too bad! We sometimes arrive late in the day and can't enjoy what we paid for. The staff is kind and friendly. Very good service and it's very clean! Delicious food!
La piscine, les bars, et quelques restaurant ferment trop tôt. Dommage! Nous arrivons parfois tard dans la journée et nous ne pouvons pas profiter de ce que nous avons payé.
More... Less...Le staff est gentil et souriant. Très bon service et c'est très propre! Nourriture délicieuse!
Review details