Treat yourself to a luxurious vacation at the Grand Sunset Princess All Suites and Spa. Surrounded by lush greenery, the Grand Sunset Princess All Suites and Spa is a paradise on earth for escaping the daily grind. This 5-star hotel offers exceptional service, a welcoming atmosphere, and a wide variety of restaurants—10 in total. Soak up the warm Mexican sun by one of the expansive pools or stay active with water sports like kayaking and snorkeling. Relax on a lounge chair on the beach. In the evening, head to the nightclub.
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The hotel is distinguished by the exemplary cleanliness of its facilities and rooms, complemented by a very friendly and helpful staff. The grounds are beautiful, luxurious, and well-maintained, offering lovely pools and spacious rooms. Furthermore, the quality and variety of the food are appreciated, particularly in the à la carte restaurants. However, the beach is sometimes rocky or prone to seaweed, with occasional unpleasant odors. The grounds are very large, so getting around can involve long walks. Additionally, service can be sporadically slow, especially at the bars.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Francois L.
Spouse travel, July 29, 2026
Very good most of the time
Très bien la plus part temps
Everything is positive, except for the beach, which is very crowded. The sea, unfortunately. The restrooms in general could use an update. The opening hours of the café and ice cream shop are also questionable. It opens at 3:00 PM.
Tout est positif, sauf la plage qui est tassé un sur l'autre. La mer, malheureusement. Les toilettes en général pourraient être refait. Les heures d'ouverture du café Shop et de la crème glacé. Qui ouvre à 15:00.
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Nicolas T.
Spouse travel, July 18, 2026
Sincerement wow
Sincerement wow
I've stayed in over 20 hotels in Cuba, the Dominican Republic, and Mexico, and seriously, a huge wow for this hotel... there was sargassum seaweed, we didn't have a beach, but that didn't detract from the service, cleanliness, and especially the food... the best hotel I've ever stayed in :)
Jai ete a plus de 20 hotel cuba republique et mexique et serieusement un gros wownpour cette hotel...il avais de la sargasse on a pas eu de plage mais sa enleve rien au service proprete et surtout nourriture...la.meilleur hotel jai ete :)
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Erica S.
Family travel, July 17, 2026
Mexico is too expensive and should be avoided between February and September because of the stinking sargassum seaweed.
Mexique trop cher et à bannir entre février et septembre à cause des sargasses puantes
Too expensive to only smell the stench of sargassum seaweed all week. Mexico should be avoided from February to at least September each year, and it is your responsibility to tell customers to confirm that there is this stinking and unpleasant seaweed and that it is impossible to even dip a toe in the sea. And not to say maybe there is, maybe there isn't.
Trop cher pour ne sentir que l’odeur de merde des sargasses toute la semaine.Le Mexique est à éviter du mois de février au moins de septembre de chaque année et il est de votre responsabilité de dire aux clients de confirmer qu’il a ces algues puants et incommodantes et qu’il est impossible de mettre les orteils dans la mer,Et no dire peut être qu’il y en a , peut être que non.
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Jacques C.
Spouse travel, July 14, 2026
Relaxing holidays
Vacances reposantes
A very nice, well-renovated hotel. The resort is far too large, with its two sections facing each other (Riviera and Sunset). The lobby is at one end of the complex, while we were staying at the other (requiring frequent trips on the little train, which is very unpleasant). The beach wasn't cleaned (sargassum seaweed everywhere). We couldn't even sit there because the smell was awful. As for the buffet, for a 5-star hotel, there wasn't much to choose from. Lots of fast food. Very few prepared salads (pasta, potatoes, etc.). Not what you'd expect from a 5-star hotel. So, overall, a rather disappointing stay. Luckily, we booked it at a very good price. We won't be returning.
Très bel hôtel bien rénové.
More... Less...Site beaucoup trop grand avec ses 2 sections en face à face (Riviera et Sunset).
Lobby à l'extrémité du complexe alors que nous habitions à l'autre bout (faut prendre souvent le petit train ce qui est très désagréable).
Plage non nettoyée (sargasses à profusion).
Nous n'avons pas pu même aller s'assoir là car l'odeur était épouvantable.
Quant au buffet, pour un 5 étoiles, il n'y avait pas grand chose d'intéressants. Beaucoup de fastfood. Très peu de salades préparées (pâtes, patates, autres...). Pas digne d'un 5 étoiles.
Donc un séjour assez décevant en général. Une chance que nous l'avons acheté à un prix très intéressant.
Nous n'y retournerons pas.
Review details
Lambros K.
Spouse travel, July 9, 2026
Not a 5 star resort…
Not a 5 star resort…
So this is definitely not a 5-star resort, no matter what it’s advertised as. The only reason I can think it has a 5-star rating is because of the recent renovations. Yes, the resort looks beautiful and the staff was friendly, but that’s where the positives end.
The food was incredibly mediocre. They literally serve dishes from their à la carte restaurant on the everyday buffet. I’ve been to many all-inclusive resorts and have never seen that before. We’ve stayed at genuine 5-star resorts in the past, and this was nowhere close.
Also, don’t expect to enjoy the beach. It was covered in seaweed and had a terrible smell. It was so unpleasant that not a single person was swimming in the water during our stay, which completely made sense once you got close.
To be completely honest, this is a 3-star resort wrapped in a modern, renovated exterior. Had we known what the experience would actually be like, we never would have booked it.
What surprises me the most is that more people aren’t mentioning these issues in their reviews. If you’re looking for a true 5-star all-inclusive experience, I would strongly recommend choosing a different resort.
So this is definitely not a 5-star resort, no matter what it’s advertised as. The only reason I can think it has a 5-star rating is because of the recent renovations. Yes, the resort looks beautiful and the staff was friendly, but that’s where the positives end.
More... Less...The food was incredibly mediocre. They literally serve dishes from their à la carte restaurant on the everyday buffet. I’ve been to many all-inclusive resorts and have never seen that before. We’ve stayed at genuine 5-star resorts in the past, and this was nowhere close.
Also, don’t expect to enjoy the beach. It was covered in seaweed and had a terrible smell. It was so unpleasant that not a single person was swimming in the water during our stay, which completely made sense once you got close.
To be completely honest, this is a 3-star resort wrapped in a modern, renovated exterior. Had we known what the experience would actually be like, we never would have booked it.
What surprises me the most is that more people aren’t mentioning these issues in their reviews. If you’re looking for a true 5-star all-inclusive experience, I would strongly recommend choosing a different resort.
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