Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
Guests appreciate the quality and variety of the à la carte restaurants, as well as the hotel's new, luxurious look and relaxing atmosphere. The rooms are beautiful, clean, and well-equipped, with impeccable cleanliness. The excellent staff, impeccable service, and quality of the cocktails are also frequently highlighted. However, it is sometimes mentioned that the beach is small, rocky, and not very suitable for swimming. The buffet selection is occasionally considered limited, and reservations at the à la carte restaurants can be complicated.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
| S | M | T | W | T | F | S |
|---|
Marie-eve C.
Family travel, April 13, 2026
Hotel wonder
Hôtel merveille
The food is of a high standard, so it will be hard to beat. Impeccable service, cleanliness, and the resort's beauty. We didn't want to leave. I would definitely go back and I highly recommend it!
La nourriture est d’un standard élevé donc ce sera difficile à battre. Service impeccable, propreté et beauté du resort. On ne voulait plus partir. J’y retournerais et je recommande !
More... Less...Review details
Johanne B.
Family travel, April 12, 2026
Everything was perfect!
Tout était parfait!
If it weren't for the long road to get to Tulum and the sargassum seaweed, I would go back!
Si ce n etait pas de la route longue pour se rendre à Tulum et des sargasses , j y retournerais!
More... Less...Review details
Carole B.
Family travel, March 15, 2026
Super
Super
The beach wasn't great, but I know you're doing what's necessary.
La plage n’était pas super mais je sais que vous faites le nécessaire
More... Less...Review details
Éric A.
Family travel, March 12, 2026
Great stay
Super séjour
🍽️ Dining and Gastronomy The food is good. There's a good selection and it's very tasty: • À la carte restaurants: A great experience. We booked 3 nights, and the other 3 nights, we were welcomed without a reservation and without any waiting. • The buffet is small but always varied; there really is something for everyone. • Favorite: The buffet located outside, near the sea. The atmosphere there is very pleasant. 🌊 Beach and Environment • Seaweed: Very little seaweed during our stay, which made the scenery beautiful. • Swimming: Note that the sea is very shallow and a bit rocky in this area. The water is only about waist-deep, which is perfect for relaxing in the water, but less so for strong swimmers and wave enthusiasts. 🏨 Rooms and Service • The rooms are clean and well-maintained. • The staff is efficient and the welcome is impeccable. In summary: A peaceful, family-friendly hotel that we wholeheartedly recommend for its overall quality and calm atmosphere. Not a party place. Of course, if you want to be picky, you could always find minor areas for improvement, but overall, the service is excellent and we left very satisfied.
🍽️ Restauration et Gastronomie
More... Less...La nourriture est bonne. Il y a du choix et c’est très bon :
• Restaurants à la carte : Une belle expérience. Nous avons réservé 3 soirs, et les 3 autres soirs, nous avons été accueillis sans réservation et sans aucune attente.
• Le buffet est Petit mais toujours varié, il y en a vraiment pour tous les goûts.
• Coup de cœur : Le buffet situé à l'extérieur, près de la mer. L'ambiance y est vraiment très agréable.
🌊 Plage et Environnement
• Algues : Très peu d'algues durant notre séjour, ce qui a rendu le paysage magnifique.
• Baignade : À noter que la mer est très peu profonde et un peu rocailleuse à cet endroit. On a de l'eau à la taille maximum, ce qui est parfait pour relaxer dans l'eau, mais moins pour les grands nageurs et amateur de vagues.
🏨 Chambres et Service
• Les chambres sont propres et bien entretenues.
• Le personnel est efficace et l'accueil est irréprochable.
En résumé : Un hôtel paisible très famille que nous recommandons sans hésiter pour la qualité en général et son atmosphère calme.
pas une place de party. Bien sûr, si l'on veut être pointilleux, on pourrait toujours trouver de légers points d'amélioration, mais dans l'ensemble, la prestation est excellente et nous repartons très satisfaits.
Review details
Maryse G.
Family travel, March 8, 2026
Beautiful location 🥰
Belle emplacement🥰
The site is right along the sea… And minibuses pass every 5 minutes… The food wasn't really up to my expectations
Le site est tout le long de la mer… Et mini bus passe a tout les 5 min.. le manger pas vraiment a la hauteur de mon attente
More... Less...Review details