Cheaper Vacations
Dreams Puerto Morelos Resort And Spa
Dreams Puerto Morelos Resort And Spa
Dreams Puerto Morelos Resort And Spa
Dreams Puerto Morelos Resort And Spa
Dreams Puerto Morelos Resort And Spa

Dreams Puerto Morelos Resort And Spa Stars Stars Stars Stars Stars

Riviera Maya, Mexico
Customers rating: 81%
(44 reviews)
Transfer

20 minutes

From Cancún International (CUN) airport

438 rooms in the hotel

438

Rooms*

9 swimming pools at the hotel

9

Pools*

10 restaurants at the hotel

10

Restaurants*

7 bars at the hotel

7

Bars*

LGBTQ+ Friendly

Hotel

inclusive

Description

The Hyatt Ziva Riviera Cancun, located approximately 30 minutes from Cancun International Airport, offers 438 luxurious and modern suites, 17 bars and restaurants, 9 swimming pools, a water park, a spa, a kids' club, and a host of activities. In short, a luxurious and lively hotel perfect for your next family vacation.

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

26
11
4
3
0

Breakdown of ratings according to each of the criteria

Entertainment
73%

Entertainment

10 / 10
5
9 / 10
9
8 / 10
9
7 / 10
6
6 / 10
5
5 / 10
4
4 / 10
1
3 / 10
2
2 / 10
1
1 / 10
0
0 / 10
0
Overall look
84%

Overall look

10 / 10
16
9 / 10
8
8 / 10
9
7 / 10
5
6 / 10
3
5 / 10
1
4 / 10
2
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Bar(s)
84%

Bar(s)

10 / 10
15
9 / 10
5
8 / 10
14
7 / 10
5
6 / 10
2
5 / 10
0
4 / 10
0
3 / 10
2
2 / 10
0
1 / 10
0
0 / 10
0
Buffet(s)
76%

Buffet(s)

10 / 10
11
9 / 10
9
8 / 10
9
7 / 10
4
6 / 10
5
5 / 10
2
4 / 10
0
3 / 10
1
2 / 10
0
1 / 10
1
0 / 10
2
Room
90%

Room

10 / 10
23
9 / 10
9
8 / 10
4
7 / 10
5
6 / 10
2
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Staff
87%

Staff

10 / 10
22
9 / 10
10
8 / 10
4
7 / 10
2
6 / 10
1
5 / 10
2
4 / 10
1
3 / 10
2
2 / 10
0
1 / 10
0
0 / 10
0
Pool(s)
84%

Pool(s)

10 / 10
14
9 / 10
13
8 / 10
6
7 / 10
5
6 / 10
2
5 / 10
0
4 / 10
1
3 / 10
2
2 / 10
0
1 / 10
0
0 / 10
0
Beach
34%

Beach

10 / 10
3
9 / 10
1
8 / 10
0
7 / 10
2
6 / 10
2
5 / 10
5
4 / 10
2
3 / 10
3
2 / 10
2
1 / 10
3
0 / 10
11
Cleanliness
85%

Cleanliness

10 / 10
20
9 / 10
9
8 / 10
4
7 / 10
4
6 / 10
4
5 / 10
1
4 / 10
0
3 / 10
2
2 / 10
0
1 / 10
0
0 / 10
0
Restaurant(s)
82%

Restaurant(s)

10 / 10
19
9 / 10
8
8 / 10
4
7 / 10
5
6 / 10
4
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
3
0 / 10
0

Résumé des avis

Guests particularly appreciate the excellent cleanliness and spaciousness of the rooms. The hotel is also perceived as beautiful and very well maintained, contributing to an overall pleasant experience. Furthermore, the staff is frequently praised for their friendliness, quality service, and helpfulness, while the food is considered excellent and varied, whether at the buffet or in the à la carte restaurants. However, the beach is sometimes considered disappointing, being described as narrow, rocky, and shallow.

Résumé des avis des voyageurs généré par IA

Reviews

Qin Z.

Family travel, May 26, 2026
85%
Nice family hotel
Nice family hotel

Pros: medium size hotel with lots of swimming pools. The staff is very friendly. The restaurants offer great food. The night shows are nice.
Cons: there is no beach at all.

Pros: medium size hotel with lots of swimming pools. The staff is very friendly. The restaurants offer great food. The night shows are nice.
Cons: there is no beach at all.

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Translated from french by AI

Review details

Entertainment
9/10
Overall look
8/10
Bar(s)
8/10
Buffet(s)
7/10
Room
9/10
Staff
10/10
Pool(s)
9/10
Beach
5/10
Cleanliness
9/10
Restaurant(s)
10/10

Chloé G.

Spouse travel, May 21, 2026
95%
5-star experience
Expérience 5 étoiles

Everything was perfect. The staff was attentive, and the food was beyond our expectations. There's no beach on the property, but we forgot about that given all the activities organized to keep guests entertained.

Tout était parfait. Le personnel est attentionné et que dire de la nourriture, c'était au delà de nos attentes.
Aucune plage présente sur le site mais nous l'oublions vu toutes les activitées organisées pour satsifaire les clients.

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Translated from french by AI

Review details

Entertainment
9/10
Overall look
9/10
Bar(s)
9/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
9/10
Beach
9/10
Cleanliness
10/10
Restaurant(s)
10/10

Josee B.

Family travel, April 26, 2026
100%
Restaurant
Restaurant

A wonderful trip, clean hotel, super friendly and competent staff. My only complaint is that if you're in a group (we were 16 from the same family), we were always separated at mealtimes. Otherwise, a fantastic trip!

Très beau voyage, hôtel propre, personnel super gentil et compétant mon seul bémol est que si vous êtes un groupe ( nous etions 16 de la même famille) nous etions toujours séparé au repas sinon très beau voyage!!

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
9/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
N/A
Cleanliness
10/10
Restaurant(s)
10/10

Martin T.

Family travel, April 24, 2026
90%
Excellent service and a very nice hotel.
Très bon service et très belle hôtel

Unfortunately, it doesn't have any beaches, but everything else was perfect.

Malheureusement il n'a pas de plages mais le reste étai parfait

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Translated from french by AI

Review details

Entertainment
5/10
Overall look
8/10
Bar(s)
8/10
Buffet(s)
6/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
N/A
Cleanliness
10/10
Restaurant(s)
10/10

Antony M.

Family travel, April 4, 2026
40%
Not a 5*
Pas un 5*

We absolutely hated the food. There were never enough chairs by the pool because they wanted to sell you a sunbed. And the staff always made you feel like you were bothering them.

Nous avons vraiment détester la nourriture. Les chaises à la piscine jamais assez parce qu’il veulent te vendre un lit . Et les employés tu as toujours l’air à les déranger

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Translated from french by AI

Review details

Entertainment
6/10
Overall look
4/10
Bar(s)
6/10
Buffet(s)
1/10
Room
6/10
Staff
3/10
Pool(s)
3/10
Beach
N/A
Cleanliness
6/10
Restaurant(s)
1/10

Hotels nearby

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Departure

Destinations

Hotels

Departure date

Duration

Occupation

Février 2017

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