The staff is highly praised for their friendliness and efficiency. The Star Prestige option is also highly valued, offering exclusive benefits and spectacular views. The beach is often described as beautiful and clean. Furthermore, the overall cleanliness of the hotel and the comfortable rooms are frequently highlighted. However, the quality and variety of the food at the buffet are sometimes mentioned as areas for improvement. A lack of general maintenance is occasionally noted, particularly regarding the elevators and some of the equipment.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Marc P.
Spouse travel, February 8, 2026
Nice hotel despite the temperature
Bel hôtel malgré la température
The entire staff was fantastic. They all did their best to satisfy us despite the temperature/situation. The situation described by Nadia doesn't help at all!
L'ensemble du personnel a été #1. Ils ont tous fait pour nous satisfaire malgré la température/situation. La situation décrite par les Nadia n'aide en rien !
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Nathalie V.
Family travel, February 7, 2026
Hotel lacks love
Hôtel manque d amour
I know the situation isn't easy, but the hotel isn't well maintained, the elevators are in very poor condition, and there's a lack of security in the evenings.
Je sais que la situation n est pas facile mais l hôtel n est pas bien entrenue et les ascenseurs sont très en mauvaises états et le soir il manque de surveillance
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Anais F.
Spouse travel, February 4, 2026
They listen when you ask them for a service
Ils sont à l’écoute quand on leur demande un services
Cold week in Cuba in January 2026, but the hotel services were all great. The food was so-so, but that's Cuba during difficult times.
Semaine de froid a cuba janvier 2026 mais pour coter hotel services toutes est super . La nourriture tres boff mais c’est cuba dans des temps difficile .
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Marilyne C.
Family travel, February 1, 2026
A fantastic stay!
Un super sejour !
We lacked nothing except sunshine for the last three days, but that's beyond our control. The staff were friendly, the room was clean and modern, and there was no shortage of food at the buffet, although there could be more variety. It's a quiet hotel with not much entertainment. I didn't try the à la carte restaurants, but I heard good things about the Italian one. I loved my stay with my children!
Nous avons manqué de rien à part du soleil les 3 derniers jours, mais ça , c'est hors de contrôle.
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Chambre propre et au gout du jour
Aucun manque de nourriture au buffet.Mais il y aurait place à avoir plus de variétés.
C'est un hôtel tranquil, il n'y a pas beaucoup d'animation.
Je ne suis pas allée dans les restaurants a la carte , mais j'ai eu des bons commentaires sur l'italien.
J'ai adoré mon séjour avec mes enfants !!
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Stephane N.
Family travel, January 4, 2026
The food was really bad
Le manger vraiment pas bon
I will not return there
Je ni retournerai pas
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