Cheaper Vacations
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal
Iberostar Waves Quetzal

Iberostar Waves Quetzal Stars Stars Stars Stars

Riviera Maya, Mexico
Customers rating: 86%
(21 reviews)
Transfer

60 minutes

From Cancún International (CUN) airport

350 rooms in the hotel

350

Rooms*

4 swimming pools at the hotel

4

Pools*

8 restaurants at the hotel

8

Restaurants*

7 bars at the hotel

7

Bars*

Eco-responsible

Hotel

Eco-responsible

LGBTQ+ Friendly

Hotel

inclusive

Description

The Iberostar Waves Quetzal is a true paradise in one of the most sought-after destinations on the Riviera Maya, very close to its main cultural and entertainment attractions. Located directly on the majestic Playacar Beach and near the vibrant city center of Playa del Carmen, this all-inclusive resort is the perfect place for a tropical getaway. The Iberostar Waves Quetzal is committed to taking environmentally friendly actions to help preserve the local ecosystem.

You'll appreciate the Mayan architectural influences found throughout the resort, along with its warm and modern décor. Immerse yourself in a tranquil setting nestled between lush jungle and calm, turquoise waters. The soft, fine sandy beach, fringed by palm trees, offers the perfect place to unwind. Enjoy a cocktail by one of the many sparkling pools or try one of the numerous activities available. There's something for everyone, from yoga, dance classes, and tennis to windsurfing, kayaking, and even scuba diving. If you're traveling with children, they'll be delighted by the dedicated facilities, including a kids' club, a swimming pool, a playground, and much more! Take advantage of the hotel's Family Welcome offer, where one child under 13 stays and eats for free!

All rooms are comfortable and well-appointed to promote relaxation. Some rooms can accommodate up to 5 people or more, ideal for large families. Your taste buds will be delighted by the wide selection of international restaurants and bars offered by the hotel. You can choose, for example, from Italian, Mexican, or grilled cuisine, all in a vibrant setting designed to offer a culinary journey. Awaken your senses at the spa with massages and treatments in a relaxing tropical atmosphere. Treat yourself to a stay at the Iberostar Waves Quetzal for an unforgettable experience!

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

15
4
2
0
0

Breakdown of ratings according to each of the criteria

Entertainment
78%

Entertainment

10 / 10
5
9 / 10
3
8 / 10
6
7 / 10
2
6 / 10
1
5 / 10
2
4 / 10
2
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Overall look
88%

Overall look

10 / 10
9
9 / 10
5
8 / 10
3
7 / 10
3
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Bar(s)
85%

Bar(s)

10 / 10
7
9 / 10
3
8 / 10
7
7 / 10
2
6 / 10
1
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Buffet(s)
81%

Buffet(s)

10 / 10
5
9 / 10
7
8 / 10
3
7 / 10
2
6 / 10
2
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0
Room
78%

Room

10 / 10
1
9 / 10
7
8 / 10
6
7 / 10
3
6 / 10
2
5 / 10
2
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Staff
90%

Staff

10 / 10
8
9 / 10
8
8 / 10
3
7 / 10
1
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Pool(s)
87%

Pool(s)

10 / 10
8
9 / 10
5
8 / 10
5
7 / 10
1
6 / 10
1
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Beach
86%

Beach

10 / 10
9
9 / 10
5
8 / 10
3
7 / 10
1
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
0
Cleanliness
91%

Cleanliness

10 / 10
12
9 / 10
4
8 / 10
3
7 / 10
0
6 / 10
1
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Restaurant(s)
79%

Restaurant(s)

10 / 10
5
9 / 10
6
8 / 10
5
7 / 10
1
6 / 10
2
5 / 10
0
4 / 10
0
3 / 10
1
2 / 10
0
1 / 10
0
0 / 10
1

Résumé des avis

Guests particularly appreciate the staff, often described as welcoming, warm, and providing excellent service. The exotic setting, with its lush vegetation and the presence of animals, is also highly valued. The cleanliness of the hotel and rooms is a recurring highlight, as is the quality and variety of the food. Furthermore, the beach and pools are considered beautiful and pleasant, complemented by a range of activities and entertainment. However, it is occasionally mentioned that some rooms could use renovations, sometimes being perceived as dated or less comfortable.

Résumé des avis des voyageurs généré par IA

Reviews

Yvon C.

Spouse travel, April 28, 2026
75%
beach full of seaweed
plage pleine d'algues

It's impossible to walk along the sea... too much seaweed

impossible de marcher le long de la mer....trop d'algues

More... Less...
Translated from french by AI

Review details

Entertainment
5/10
Overall look
9/10
Bar(s)
9/10
Buffet(s)
6/10
Room
6/10
Staff
9/10
Pool(s)
9/10
Beach
N/A
Cleanliness
6/10
Restaurant(s)
6/10

Josée L.

Spouse travel, March 30, 2026
100%
Beyond our expectations
Au-delà de nos attente

The hotel was spotless throughout, the staff were very attentive, and the location was heavenly.

Hôtel hyper propre partout, personnel très attentionné et endroit paradisiaque.

More... Less...
Translated from french by AI

Review details

Entertainment
7/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
9/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Noemi N.

Spouse travel, March 28, 2026
95%
Excellent
Excelent

Excellent

Excelent

More... Less...
Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
9/10
Staff
10/10
Pool(s)
9/10
Beach
9/10
Cleanliness
10/10
Restaurant(s)
10/10

Matthieu D.

Family travel, January 1, 2026
75%
Beautiful stay
Beau sejour

Beautiful beach and lovely wildlife. Unfortunately, the rooms are old and need some TLC.

Super belle plage et une belle faune.
Malheureusement les chambres sont veilles et on besoin damour

More... Less...
Translated from french by AI

Review details

Entertainment
4/10
Overall look
7/10
Bar(s)
9/10
Buffet(s)
6/10
Room
5/10
Staff
9/10
Pool(s)
7/10
Beach
10/10
Cleanliness
9/10
Restaurant(s)
7/10

Louis-alexandre G.

Spouse travel, May 5, 2025
60%
The buffets were like in Cuba, dry food, hamburgers and hot dogs made in advance and left in the warmer for hours.
Les buffets etaient comme a cuba, bouffe seche, hamburger et hot dog fait a l avance et traine dans le réchaud pendant des heures

Clean room and courteous staff. Too many children. No discotheque.

Chambre propre et personnel courtois
Trop d enfants
0 discotheque

More... Less...
Translated from french by AI

Review details

Entertainment
4/10
Overall look
7/10
Bar(s)
7/10
Buffet(s)
2/10
Room
8/10
Staff
8/10
Pool(s)
8/10
Beach
1/10
Cleanliness
8/10
Restaurant(s)
3/10

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Février 2017

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