The beautiful beach, ideal for long walks, is highly praised, as are the dedicated staff and excellent service. The hotel and its grounds are considered very attractive, well-maintained, and impeccably clean, including spacious and comfortable rooms and lovely swimming pools. However, the food and buffet are sometimes considered repetitive, lacking in variety, and of inconsistent quality. Occasionally, there are shortages of basic supplies and drinks, and the activities offered can seem limited.
Résumé des avis des voyageurs généré par IA
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*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Clovis R.
Friends travel, March 16, 2026
Overall, a great week!
Belle semaine en générale!
A little rain, but no one can control the weather. If we ignore the incident with the shower glass shattering into a thousand pieces, everything went very well!
Un peu de pluie mais pas de contrôle sur la météo. Si on oublie l’épisode d’une vitre de douche qui eclate en mille miettes, tout s’est très bien passé!
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Carl P.
Family travel, February 16, 2026
Have a great relaxing week
Belle semaine relax
I will definitely go back
J'y retournerai sûrement
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Brigitte L.
Friends travel, January 17, 2026
Good for Cuba and the price
Bien pour Cuba et le prix
Beautiful place overall, but the staff were less friendly than elsewhere. The sea was rough and there was seaweed. The beach was lovely but not very wide; it was long for walking.
Bel endroit en général, personnel moins sympathique qu’ailleurs. Mer agitée et algues.
More... Less...Belle plage mais pas très large, longue pour marcher.
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Aleksandar T.
Spouse travel, December 28, 2025
Disappointing stay with unmotivated staff, poor service, repetitive meals, poor room maintenance and a beach overrun with sargassum.
Séjour décevant avec un personnel peu motivé, un service médiocre, des repas répétitifs, un manque d’entretien des chambres et une plage envahie de sargasses.
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Paul C.
Family travel, December 25, 2025
Beautiful hotel with amazing staff
Bel hôtel avec personnel incroyable
The hotel is well-maintained. The gardens are beautiful. The room is spacious and the beds comfortable. Very clean. The beach is the hotel's main attraction. The three swimming pools are lovely and well-maintained. The buffet is decent. The à la carte restaurants are good. The staff is outstanding, smiling, friendly, and dedicated to ensuring guests have a pleasant stay.
L'hôtel est bien entretenu. Les jardins sont magnifiques. La chambre est spacieuse et les lits confortables. Très propre. La plage est l'atout principal de cet hôtel. Les 3 piscines sont belles et bien entretenues. Le buffet est correct. Les restaurants à la carte sont bien. Le personnel est extraordinaire, souriant, aimable et dédié à faire en sorte que les vacanciers passent un bon séjour.
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