Guests appreciate the cleanliness and comfort of the rooms, the friendliness of the staff, and the quality of service. The varied and tasty food is also a highlight, as are the beautiful, well-maintained beach and the pleasant swimming pools. However, it is sometimes mentioned that the food at the buffet can be lukewarm or lack variety. Occasionally, slower service or less available staff are also noted.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Lyne A.
Friends travel, August 4, 2026
Pleasantly surprised
Agréablement surpris
A pleasant trip. The resort is clean, and the staff are friendly but speak little or no French/English. The resort makes a great effort to clean up the sargassum seaweed daily. The air conditioning in the rooms is inadequate. The biggest disappointment was the limited variety of fruit at breakfast. The restaurants are excellent, with the exception of the Mexican restaurant, whose food lacked flavor.
Voyage agréable. Le site est propre, personnel sympathique mais ne parle pas ou peu français/anglais.le site fait de grand effort pour nettoyer les sargasses quotidiennement. La climatisation dans les chambres est déficiente. La plus grande déception est le peu de variété de fruits au déjeuner. Les restaurants sont excellents à l’exception du mexicain dont la nourriture manque de goût .
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Iliana D.
Family travel, June 13, 2026
We enjoyed our stay, but hotel needs so updating.
We enjoyed our stay, but hotel needs so updating.
2 issues with hotel:
- Staff should know how to speak some English
- No coffee available after 9:00 PM
Overall a fair stay!
2 issues with hotel:
More... Less...- Staff should know how to speak some English
- No coffee available after 9:00 PM
Overall a fair stay!
Review details
Yves B.
Spouse travel, May 12, 2026
To come back
Revenir
The steak was undercooked and of poor quality, but the service at the buffet was perfect when you leave a tip.
Steak pas cuit selon demande et mauvaise qualité , service parfait au buffet quand l’on donne du pourboire,
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Brigitte G.
Spouse travel, April 22, 2026
Overall, very good
Dans l ensemble très bien
We were very satisfied with the hotel; the beach was nice, the food was very good, and the room was very beautiful and clean. However, the staff weren't very friendly and the customer service wasn't great.
On est très satisfait de l hôtel plage bien nourriture très bien la chambre très bellle et propre le personnel pas très souriant service à la clientèle pas fort
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Véronique L.
Friends travel, April 5, 2026
GOOD
Bien
I really enjoyed it
J’ai beaucoup aimer
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