Cheaper Vacations
Melia Casa Maya
Melia Casa Maya
Melia Casa Maya
Melia Casa Maya
Melia Casa Maya

Melia Casa Maya Stars Stars Stars Stars

Cancun, Mexico
Customers rating: 85%
(24 reviews)
260 rooms in the hotel

260

Rooms*

4 restaurants at the hotel

4

Restaurants*

4 bars at the hotel

4

Bars*

Description

Imagine yourself on the Caribbean coast, in Cancun, savoring every moment under the bright Mexican sun. Welcome to the Meliá Casa Maya, a true gem located just 22 km from the airport and 6 km from downtown Cancun. This all-inclusive resort offers direct access to one of the most beautiful beaches in the region, where golden sand and gentle waves create the perfect atmosphere for relaxation.

Discover the on-site restaurants, one of which is reserved for those who choose the exclusive The Level experience. This upgrade grants you access to private spaces and personalized attention, transforming your stay into a truly unique experience.

Spectacular ocean views from your room, fun activities for the whole family, and a water park are just some of the many reasons to choose this elegant resort. You'll also immerse yourself in a diverse culinary world with local and international specialties that will tantalize your taste buds. Here, everything is designed to make every moment exceptional. Enjoy a stay where every detail matters, and let yourself be swept away by the magic of the Meliá Casa Maya.

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

15
8
0
1
0

Breakdown of ratings according to each of the criteria

Entertainment
73%

Entertainment

10 / 10
3
9 / 10
5
8 / 10
3
7 / 10
3
6 / 10
5
5 / 10
4
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Overall look
85%

Overall look

10 / 10
8
9 / 10
8
8 / 10
2
7 / 10
4
6 / 10
1
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
0
Bar(s)
73%

Bar(s)

10 / 10
2
9 / 10
5
8 / 10
4
7 / 10
8
6 / 10
2
5 / 10
1
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
0
Buffet(s)
73%

Buffet(s)

10 / 10
4
9 / 10
4
8 / 10
7
7 / 10
3
6 / 10
2
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
2
1 / 10
1
0 / 10
0
Room
87%

Room

10 / 10
11
9 / 10
6
8 / 10
4
7 / 10
0
6 / 10
1
5 / 10
0
4 / 10
1
3 / 10
1
2 / 10
0
1 / 10
0
0 / 10
0
Staff
89%

Staff

10 / 10
14
9 / 10
5
8 / 10
2
7 / 10
1
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
0
Pool(s)
90%

Pool(s)

10 / 10
9
9 / 10
11
8 / 10
1
7 / 10
2
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Beach
88%

Beach

10 / 10
11
9 / 10
7
8 / 10
3
7 / 10
0
6 / 10
1
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0
Cleanliness
93%

Cleanliness

10 / 10
13
9 / 10
7
8 / 10
2
7 / 10
2
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Restaurant(s)
76%

Restaurant(s)

10 / 10
4
9 / 10
7
8 / 10
4
7 / 10
5
6 / 10
0
5 / 10
1
4 / 10
1
3 / 10
0
2 / 10
2
1 / 10
0
0 / 10
0

Résumé des avis

The beautiful beach, with its white sand and shallow turquoise water, is very popular, especially with families. The staff is often praised for their attentiveness, courtesy, and helpfulness. The cleanliness of the hotel and rooms is frequently highlighted, and the resort's size is considered convenient for families. However, access to the à la carte restaurants can occasionally be difficult due to cumbersome reservations. Furthermore, service is sometimes considered slow, particularly for drinks.

Résumé des avis des voyageurs généré par IA

Reviews

Andree anne C.

Family travel, May 7, 2026
100%
Wonderful trip
Magnifique voyage

A wonderful holiday. I highly recommend it.

De belles vacances. Je recommande vivement.

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
9/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
9/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Josée G.

Friends travel, April 16, 2026
70%
Family hotel
Hôtel pour famille

Nice hotel, not too big a resort, the beach isn't very long if you plan to walk. Avoid the week before and after Easter as the Mexicans are on holiday.

Bel hôtel, site pas trop grand, la plage n'est pas longue si vous y allez pour marcher. Évitez la semaine avant et après Pâques car les Mexicains sont en vacances.

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Translated from french by AI

Review details

Entertainment
5/10
Overall look
8/10
Bar(s)
5/10
Buffet(s)
9/10
Room
9/10
Staff
5/10
Pool(s)
5/10
Beach
5/10
Cleanliness
8/10
Restaurant(s)
9/10

Susana F.

Family travel, March 28, 2026
95%
Great hotel!
Super hôtel!

A wonderful family holiday. I would definitely go back.

Très belle vacances en famille. J'y retournerais sans hésiter.

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
8/10
Buffet(s)
9/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
9/10
Cleanliness
10/10
Restaurant(s)
9/10

Marc-andre M.

Family travel, March 18, 2026
95%
Perfect
Parfait

The Meliá is a great hotel, although the service at the à la carte restaurant can be slow. Our entire stay was perfect, the staff is incredibly attentive, and what can I say about the huge rooms with The Level? Thank you!

Le Mélia est un super hôtel, quoi que le service au restaurant à la carte peut être lent l’ensemble de notre séjour était parfait, le personnel est plus qu’attentionné et que dire des immenses chambres avec The Level merci

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
8/10
Room
8/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
7/10

Jerome G.

Family travel, March 7, 2026
65%
Great place for children
Belle place pour les enfants

The pool and water park are fantastic for children. The beach is beautiful with lovely sand; we didn't even need our water shoes. The restaurants are very basic, the service isn't great, and the menu is almost entirely buffet-style. Not all rooms have balconies, which makes it difficult to dry swimsuits. It's a nice place to have fun with children. I wouldn't go as an adult only.

La piscine et le parc aquatique sont fantastiques pour les enfants. La plage est belle sur un beau sable, nous n’avons pas utilisé nos souliers d’eau. Les restaurants sont très ordinaire, le service est pas super et le menu est presque le buffet. Les chambres n’ont pas toutes des balcons ce qui est difficile pour sécher les maillots de bain. Belle place pour amuser avec les enfants. Je n’irai pas en adulte seulement.

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Translated from french by AI

Review details

Entertainment
6/10
Overall look
7/10
Bar(s)
4/10
Buffet(s)
7/10
Room
3/10
Staff
8/10
Pool(s)
9/10
Beach
9/10
Cleanliness
7/10
Restaurant(s)
4/10

Hotels nearby

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Departure

Destinations

Hotels

Departure date

Duration

Occupation

Février 2017

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