Melia Cayo Coco

It's impossible not to go back.

Impossible de ne pas y retourner,

The buffet had no variety, the same thing every day. There was seaweed on the beach and people were smoking. There were problems with the toilets, the shower water, the electricity, and the food. There was no decaffeinated coffee. Most of the staff didn't speak English or French, so you had to constantly connect to the Wi-Fi. We were only given one glass of water or wine. The bed was comfortable, but the pillows were square, like European ones. The TV was difficult to get working, and there was no bath mat, which was very dangerous as I slipped and injured my back and neck. There were many flies at the buffet and in the lobby, and a few mosquitoes. The Cuban restaurant is best avoided. The pool water was a bit cold, the jacuzzi was broken, and there weren't enough umbrellas around the pool. My room wasn't cleaned one day, and it took two days before they brought soft drinks to my room. The shows were so-so, except for Michael Jackson. The bar service is very slow, and they make the piña colada in a different glass every time; there's no standard. This isn't my first time in Cuba, but this is the worst hotel despite being a 5-star.

Buffet aucune variete, meme chose a tous les jours. Algues sur la plage et les gens fument. Probleme de toilette, d'eau dans la douche, manque d'electricite et manque de nourriture, pas de cafe decaffeine, personnel ne parle pas anglais ni francais pour la plupart, il faut se connecter au wifi constamment, on nous un seul verre d'eau ou de vin, lit confortable mais les oreillers sont carrees a l'europeenne, difficulte a faire fonctionner la tv, pas de tapis dans le bain; tres dangereux car j'ai glisse et je me suis blessee au dos et au cou, il y a beaucoup de mouches au buffet et dans le lobby et quelques moustiques. Le resto cubain; a eviter. L'eau de la piscine est froide un peu et le jacuzzi est defectueux et pas assez de parasol autour de la piscine. Ma chambre n'a pas ete faite une journee et ca pris 2 jours avant que l'on apporte des boissons gazeuses dans ma chambre. Les spectables sont comme ci, comme ca sauf Michael Jackson. Le service au bar est tres lent et on fait le pina colada dans un verre different a chaque fois; pas de standard. Ce n'est pas ma premiere fois a Cuba; mais c'est le pire hotel malgre un 5 etoiles.

The staff were fantastic and the meals excellent. The site was clean and quiet, with an average age of 65, so not a party place. The beach is beautiful, and there was no one bothering you every two minutes.

Le personnel étaient fantastique et les repas Excellent, le site était propre et tranquille avec la moyenne d’âge à 65 ans, donc pas une place de party. La plage est magnifique et personne pour venir quêter à tous les 2 minutes

Third time at this hotel. The buffet is very varied, lots of choices. Cleanliness, quiet air conditioning, attentive staff. I'll definitely be back.

3 ieme fois à cet hôtel
Buffet est très varié, beaucoup de choix
Propreté, climatisation silencieuse
Personnel attentionné
J y retrouve c est sur

The hotel was very clean, the staff were super friendly, and the beach and food were very good.

Hôtel très propre, employés super gentils et la plage et bouffe très bien