Are you travelling on a WestJet departure or return flight between July 30 and August 5, 2026? Please review the important information regarding your reservation here (French only).
The brand-new Dreams Natura Resort & Spa will offer an Unlimited-Luxury® experience inspired by the rich tropical setting and local culture. A lazy river and a spa designed to evoke the famous cenotes, Dreams Spa by Pevonia®, will also be featured.
Guests highlight the very welcoming and helpful staff and appreciate the quality and variety of the food, particularly in the à la carte restaurants. The resort offers numerous activities and entertainment options for the whole family, with modern, attractive, and very clean facilities, including spacious rooms and large swimming pools, some of which are heated. While the overall experience is positive, it is sometimes mentioned that the beach can be less suitable for swimming due to the presence of seaweed or rocks.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Patricia L.
Spouse travel, July 27, 2026
Not for couples
Pas pour les couples
Okay for a family, but not so great for a couple. The food was good, but otherwise… Very strict about smoking; you can only smoke in one designated area outside the resort. The activities are so-so and too restrictive. Never any space at the pool because the beach isn't nice. And too many children for my liking. The sunset isn't on the beach side. Anyway, the staff were super friendly, the food was good, but nothing special. I won't be back.
Bien pour un endroit familial mais en couple boff
More... Less...La nourriture étais bonne mais pour le reste …
Très strictes pour les fumeurs, on peut seulement fumer à un seul endroit qui est à l’extérieur du resort
Les activités sont boff et trop strictes
Jamais de place à la piscine car la plage n’est pas belles
Et trop d’enfants à mon goût
Le coucher de soleil n’est pas du côté de la plage
Enfin bref le personnel étais super gentil la nourriture étais bonne mais sans plus je n’y reviendrai pas
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Jonathan S.
Spouse travel, January 16, 2026
An unforgettable stay!
Un séjour inoubliable!
My partner and I just returned from our stay at the Natura. It was our second time at this hotel, and we loved it! The restaurant, bar, rooms, and pool were all fantastic, and the staff was very friendly and welcoming. One small thing: we had some difficulty finding a spot on the beach. The Preferred Club isn't adults-only, so the beach and pools were quite crowded. But overall, it was great!
Moi et ma conjointe revenons tout juste de notre séjour au Natura, c'était notre deuxième fois à cette Hôtel, on l'adore, resto, bar, chambre, piscine tout est super le personnel dans son ensemble très et souriant. Une petite chose on à eu de la difficulté à avoir une place à la plage. Le preffered club n'est pas adultes only, donc bcp de monde à la plage et au piscines. Mais tout de même super!
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Samuel D.
Family travel, November 27, 2025
Nice hotel, but lots of concrete and a brown beach
Bel hotel, mais beaucoup de beton et plage brune
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Amélie R.
Spouse travel, October 2, 2025
Relaxing week for couples
Semaine relaxante en couple
The hotel is beautiful, small site, the rooms are nice big and clean. The buffet is not worthy of a 5 star. The lazy river is small and more for children. Quality price I think it is not worth it... The a la carte restaurants were excellent. The staff is super welcoming and helpful.
L’hôtel est beau , site petit, les chambres sont belles grande et propre . Le buffet n’est pas digne d’un 5 étoile. La lazy river est petite et plus pour les enfants. Qualité prix je crois qu’elle ne vaux pas le coup … Les restaurants à la carte était excellent . Le personnel super accueillant et serviable.
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Normand R.
Spouse travel, September 23, 2025
Exceptional
Exceptionnel
Best vacation trip yet
Plus beau voyage pour les vacances à ce jour
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