Located directly on a magnificent white sand beach, approximately 32 km from the airport. Formerly the Barcelo Punta Cana, the Occidental Caribe offers 798 rooms spread across seven 3- and 4-story buildings.
The magnificent white sand beach and turquoise waters are highly praised, as are the à la carte restaurants for their quality and service. The swimming pools are considered beautiful and well-maintained. The staff is generally described as friendly and welcoming, and the resort is clean. However, it is sometimes mentioned that some rooms can seem dated. Furthermore, the buffet service is occasionally perceived as slow, and the food can sometimes lack variety.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Audrey M.
Family travel, August 6, 2026
Great trip!
Super voyage!
We really enjoyed this hotel! Better than we expected considering the price! Don't pay too much attention to the bad reviews; the service is excellent and the staff are very friendly! It's not a new hotel, but the grounds are well-maintained and safe.
Nous avons bien aimé cet hôtel! Mieux que ce à quoi nous nous attendions en considérant le prix payé! Ne vous fiez pas trop aux mauvais commentaires, le service est excellent et les employés sont très gentils! Ce n’est pas un hôtel neuf mais le site est bien entretenu et sécuritaire.
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Vanessa L.
Family travel, August 3, 2026
Good choice for families
Bon choix pour les familles
Great place for a family trip with young children
Bel endroit pour voyage en famille avec jeunes enfants
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Houyam K.
Family travel, July 24, 2026
Avoid
À éviter
This 4-star hotel is only worth 3 stars, or even less. There are better hotels in Punta Cana for the same price. Do your research. The buffet has very limited choices. If you don't eat pork, you'll have very few options. The staff is unfriendly and never smiles. Customer service is nonexistent. The only employee we appreciated was the housekeeper. It's old. I've stayed at several resorts, including some in Cuba, and I preferred Cuba in terms of food and staff. There's no air conditioning anywhere (other than in your room). On weekends, the locals come, and the experience is greatly affected. Run.
Hotel 4 étoiles qui ne vaut que 3 et même moins. Il y a de meilleurs hôtels à Punta Cana pour le même prix. Faites bien vos recherches.
More... Less...Buffet: choix très très limités. Si vous ne mangez pas de porc vous aurez peu de choix. Le personnel est peu amical ne sourient jamais. Le service à la clientèle 0. Le seul employé que nous avons apprécié est la femme de ménage. C'est vieux. J'ai fait plusieurs resorts dont certains de Cuba et j'ai préféré Cuba en termes de bouffe et personnel. Aucun endroit avec Air Clim (autre que votre chambre). Le weekend les locaux viennent et l'expérience est grandement affectée. RUN.
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Vickie M.
Family travel, July 23, 2026
Beautiful beach
Plage magnifique
The resort and the beach are beautiful. Unfortunately, what really disappointed us was the bathroom in our room and our children's rooms. Their condition was truly unacceptable for a 4-star hotel; they need to be renovated.
Le resort et la plage sont magnifiques. Malheureusement ce qui nous a vraiment déplu c'est la salle de bain de notre chambre ainsi que celle de nos enfants. L'état n'était vraiment pas digne d'un 4 étoiles, elles doivent être rénovés.
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Marie-eve G.
Family travel, July 18, 2026
Almost perfect!
Almost perfect!
The only thing I would suggest is having a binder available at the lobby with shuttle departure time for the airport instead of having to go all the way to the theatre to check with the representative.
We will definitely come back!
The only thing I would suggest is having a binder available at the lobby with shuttle departure time for the airport instead of having to go all the way to the theatre to check with the representative.
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