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Occidental Cozumel

Occidental Cozumel Stars Stars Stars Stars

Cozumel, Mexico
Customers rating: 82%
(106 reviews)
247 rooms in the hotel

247

Rooms*

3 swimming pools at the hotel

3

Pools*

7 restaurants at the hotel

7

Restaurants*

5 bars at the hotel

5

Bars*

Eco-responsible

Hotel

Eco-responsible

Description

Welcome to Occidental Cozumel, a paradise oasis located on the fabulous island of Cozumel, Mexico. From the moment you arrive, you'll be captivated by the natural beauty surrounding you: mangroves, tropical gardens, idyllic beaches, and what about the underwater world, which is among the most beautiful in the world! This all-inclusive resort is perfect for a vacation with friends or family, a romantic getaway, or a solo escape.

On-site, you can easily enjoy a host of fun activities, including kayaking, sailing, snorkeling, and much more! Children will love the Miniclub (ages 4-12) and have their own dedicated pool. This enchanting place has so much to offer: a dip in turquoise waters, exploring spectacular coral reefs, relaxing in the infinity pool, invigorating massages at the spa ($), or a day of adventure on one of our excursions ($) departing from the hotel—the choice is yours!

The culinary options are sure to please. The hotel offers a selection of restaurants and bars serving authentic Mexican specialties and international cuisine, all accompanied by a wide selection of wines and delicious cocktails. Your perfectly appointed room, offering unparalleled comfort, will invite you to rest and ultimate relaxation. Your stay at the Occidental Cozumel will be more than just a vacation; it will be a magical experience that will stay with you forever.

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

62
39
5
0
0

Breakdown of ratings according to each of the criteria

Entertainment
64%

Entertainment

10 / 10
4
9 / 10
6
8 / 10
25
7 / 10
20
6 / 10
11
5 / 10
12
4 / 10
10
3 / 10
2
2 / 10
3
1 / 10
0
0 / 10
3
Overall look
85%

Overall look

10 / 10
29
9 / 10
29
8 / 10
31
7 / 10
6
6 / 10
7
5 / 10
2
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
1
Bar(s)
77%

Bar(s)

10 / 10
19
9 / 10
20
8 / 10
33
7 / 10
12
6 / 10
8
5 / 10
5
4 / 10
6
3 / 10
0
2 / 10
2
1 / 10
1
0 / 10
0
Buffet(s)
74%

Buffet(s)

10 / 10
12
9 / 10
23
8 / 10
32
7 / 10
12
6 / 10
9
5 / 10
9
4 / 10
3
3 / 10
2
2 / 10
2
1 / 10
0
0 / 10
2
Room
85%

Room

10 / 10
31
9 / 10
34
8 / 10
23
7 / 10
5
6 / 10
5
5 / 10
6
4 / 10
1
3 / 10
1
2 / 10
0
1 / 10
0
0 / 10
0
Staff
90%

Staff

10 / 10
50
9 / 10
27
8 / 10
18
7 / 10
8
6 / 10
1
5 / 10
0
4 / 10
2
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Pool(s)
83%

Pool(s)

10 / 10
28
9 / 10
21
8 / 10
30
7 / 10
11
6 / 10
11
5 / 10
1
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
1
Beach
73%

Beach

10 / 10
12
9 / 10
18
8 / 10
33
7 / 10
15
6 / 10
11
5 / 10
7
4 / 10
2
3 / 10
0
2 / 10
6
1 / 10
2
0 / 10
0
Cleanliness
92%

Cleanliness

10 / 10
56
9 / 10
28
8 / 10
16
7 / 10
2
6 / 10
2
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
1
Restaurant(s)
81%

Restaurant(s)

10 / 10
18
9 / 10
28
8 / 10
33
7 / 10
12
6 / 10
8
5 / 10
2
4 / 10
2
3 / 10
0
2 / 10
1
1 / 10
1
0 / 10
0

Résumé des avis

Guests particularly appreciate the friendliness and helpfulness of the staff, as well as the impeccable cleanliness of the hotel, rooms, and facilities. The grounds are also considered very beautiful, well-maintained, and lush. Furthermore, the beach is often described as beautiful and clean, with clear water. However, the buffet food is sometimes considered repetitive or limited in choice. Additionally, the beach is occasionally perceived as small or lacking shade, with sunbeds sometimes too close together.

Résumé des avis des voyageurs généré par IA

Reviews

Marie-andrée A.

Family travel, July 7, 2026
85%
Relaxing family holiday
Séjour reposant en famille

A wonderful week with the family, a calm, welcoming, and safe place. We only experienced sargassum seaweed one day, but there was no smell. The staff is attentive and friendly. The only real downside is the lack of variety at the buffet. The food is good, but it's repetitive.

Une belle semaine en famille, endroit calme et chaleureux, sécuritaire. Une seule journée avec des sargasses, pas d'odeur. Le personnel est attentionné et sympathique. Vraiment le seul bémol, c'est le manque de variété au buffet. La nourriture est bonne, mais c'est redondant.

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Translated from french by AI

Review details

Entertainment
7/10
Overall look
9/10
Bar(s)
9/10
Buffet(s)
6/10
Room
10/10
Staff
10/10
Pool(s)
9/10
Beach
8/10
Cleanliness
10/10
Restaurant(s)
7/10

Roxanne F.

Spouse travel, June 23, 2026
80%
Beautiful stay
Beau séjour

We had a lovely stay as a couple at this place. However, upon arrival, we had to pay an environmental tax that hadn't been mentioned by the hotel or our discount travel agency. Be aware of this (approximately $40 CAD).

Nous avons passé un beau séjour en couple à cet endroit. Toutefois, lors de notre arrivée, nous avons dû payer une taxe d'environnement qui n'avait pas été mentionné par l'hôtel ni par notre l'agence de voyage a rabais. À prévoir (environ 40$ cad)

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Translated from french by AI

Review details

Entertainment
7/10
Overall look
8/10
Bar(s)
7/10
Buffet(s)
8/10
Room
8/10
Staff
9/10
Pool(s)
7/10
Beach
7/10
Cleanliness
7/10
Restaurant(s)
8/10

Miriam R.

Family travel, June 7, 2026
90%
Beautiful stay
Beau sejour

The staff were very kind

Le staff etait tres gentil

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Translated from french by AI

Review details

Entertainment
2/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
5/10
Cleanliness
10/10
Restaurant(s)
10/10

Vicky C.

Spouse travel, June 7, 2026
90%
A hotel and a pleasant natural setting
Un hôtel et un site naturel et agréable

A place surrounded by nature, wow! During our stay, it was sargassum season, so the water was murky but still swimmable! A week of wow!

Un lieu dans la nature, c’est Wow! Lors de notre séjour = période de sargasses donc l’eau était brouillée mais baignable ! Une semaine WoW

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Translated from french by AI

Review details

Entertainment
7/10
Overall look
10/10
Bar(s)
8/10
Buffet(s)
9/10
Room
9/10
Staff
10/10
Pool(s)
9/10
Beach
8/10
Cleanliness
9/10
Restaurant(s)
9/10

Jessica R.

Spouse travel, May 25, 2026
90%
Beautiful vegetation, clean, peaceful
Magnifique vegetation, propre, tranquille

The scenery is beautiful, very clean, calm, and there's great scuba diving on site.

La nature est belle, tres propre, calme, belle plongée sous-marine sur place,

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Translated from french by AI

Review details

Entertainment
N/A
Overall look
10/10
Bar(s)
9/10
Buffet(s)
9/10
Room
8/10
Staff
10/10
Pool(s)
9/10
Beach
6/10
Cleanliness
10/10
Restaurant(s)
10/10

Hotels nearby

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Occupation

Février 2017

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