Are you travelling on a WestJet departure or return flight between July 30 and August 4, 2026? Please review the important information regarding your reservation here (French only).
Located in Uvero Alto, the Ocean El Faro Resort will appeal to both children and adults. The luxurious complex includes, among other things, 4 swimming pools, a water park, a bowling alley and a lazy river.
Guests particularly appreciate the warm welcome and professionalism of the staff, as well as the rooms, which are considered spacious, clean, and comfortable. The quality and variety of the buffets are also highly praised, along with the numerous swimming pools and the overall beauty of the resort. However, it is sometimes mentioned that the beach can be rocky, have seaweed, or be considered less suitable for swimming.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Audrey R.
Family travel, July 21, 2026
Okay, but nothing special
Correct mais sans plus
We had some issues with the service, particularly with the room. The staff wasn't especially courteous. I was disappointed by the repetitive offerings at the buffet, and it was very difficult to get a table at the other restaurants. The sea was inaccessible due to seaweed, and this was the case every day of our trip. We loved the lazy river and the water features with the children. However, the water in the main pool wasn't clean. The decor and rooms are beautiful, but overall, we didn't particularly enjoy the hotel.
Nous avons eu quelques problèmes au niveau du service, entre autres pour la chambre. Le personnel n’est pas particulièrement courtois.
More... Less...J’ai été déçu par l’offre répétitive au buffet, et c’était très difficile d’obtenir une table aux autres restaurants. La mer n’était pas accessible en raison des algues , et ce tous les jours de notre voyage. Nous avons adoré la lazy river et les jeux d’eau avec les enfants. Par contre, l’eau de la piscine principale n’était pas propre.
La décoration et les chambres sont magnifiques, mais de façon globale, nous n’avons pas tant aimé l’hôtel.
Review details
Lise F.
Family travel, June 29, 2026
Very clean, very friendly staff ❤️
Très propre personnel très gentil ❤️
There's a lack of adult entertainment, no disco, but it's great, always air-conditioned everywhere you go, and more choice in the restaurant menus 😁
Manque animation adulte pas disco mais c'est super toujours air climatisé partout où l'ont va et plus de choix dans les resto dans les menus 😁
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Dave B.
Spouse travel, May 13, 2026
Beautiful place
Belle place
Alright
Très bien
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Mélissa F.
Friends travel, May 2, 2026
Superb hotel, but it hasn't been well maintained.
Superbe hôtel mais qui n’a pas été bien entretenu
We loved the location with the tranquil river! The hotel, pools, and rooms haven't been perfectly maintained over time, but it didn't spoil our experience. The most disappointing thing was the à la carte restaurants! The buffet was better! We loved the on-site café! The staff were very friendly!
Nous avons adoré le site avec la rivière tranquille !
More... Less...L’hôtel,les piscines et les chambres n’a pas été entretenu parfaitement à travers le temps mais ça n’a pas altéré notre expérience.
Le plus décevant a été les restos à la carte ! Le buffet était meilleur!
Nous avons adoré le café sur place !
Les employés étaient très sympathiques !
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Christian D.
Spouse travel, April 23, 2026
Ocean stay El Faro
Séjour océan El faro
It was a great start, but then the locals arrived and the buffet quality and service declined. The beach is very small with not many chairs, but the lagoon at El Baso is beautiful. I would go back anytime.
Très bien et excellent début , puis arrive les locaux et le buffet baisse en qualité et en service . La plage très petite et pas beaucoup de chaise mais le lagon au El baso très beau . Mais j’y retournerai n’importe quand
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