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Guests particularly appreciate the quality and variety of the food, especially in the à la carte restaurants, as well as the beauty of the grounds, its lush vegetation, and its overall upkeep. Furthermore, the cleanliness of the facilities and rooms is consistently highlighted, and the staff is often described as very friendly, welcoming, and efficient. However, the beach is sometimes mentioned for its low wall, the presence of seaweed, or difficulties in swimming.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Kristelle C.
Spouse travel, May 31, 2026
Pleasant surprise
Agréable surprise
The site needs some love and renovations, but the service, the quality of the meals, and the attentiveness of the staff certainly make up for it.
Le site a besoin d'amour et de rénovations, mais le service, la qualité des repas et l'attention du personnel compensent assurément.
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Philippe W.
Spouse travel, May 20, 2026
A wonderful stay at the Ocean Maya Royale
Un magnifique séjour au Ocean Maya Royale
My rating reflects the reality of this resort: a little gem that needs a few adjustments to become a must-visit destination at a very good price. I removed the beach rating from the overall score because the sargassum seaweed is not the hotel's fault.
Ma note réflète la réalité de ce Resort: Un petit bijou qui mérite quelques ajustements pour devenir une destination incontournable à très bon prix. J'ai retiré le calcul de la note de la plage de la note globale car les sargasses ne sont pas la faute de l'hotel.
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Stéphane L.
Spouse travel, May 11, 2026
Have a great vacation!
Belle vacance !
The staff were very friendly and helpful. Our room was nice and well-maintained. The resort is old but very well-kept. The beach was nice, although there was seaweed during our stay. We would definitely go back. As we spoke with the staff, going from November to March is ideal to avoid the seaweed.
Personnel très gentil et a votre service .., chambre bien et entretenu pour notre part ! , cite vieux mais tres bien entretenu , plage bien mais période algues a notre sejour, ont y retournerait sans problème .comme parler avec staff aller de Novembre a Mars est ideal pour pas avoir algue ...
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Yves B.
Friends travel, May 11, 2026
Really not disappointed
Vraiment pas déçu
We thoroughly enjoyed this hotel. It was impeccably clean, and the food was plentiful and delicious. We were looking for a small, adults-only resort, and the beach wasn't important to us (we only used it for walks). We definitely got our money's worth. I highly recommend this resort and wouldn't hesitate to return someday.
Nous avons grandement apprécié cet hôtel. La propreté était impeccable et la nourriture abondante et très savoureuse. Nous recherchions un petit site pour adulte et la plage n'était pas importante pour nous (seulement pour prendre des marches). Vraiment, nous en avons eu pour notre argent. Je recommande ce site et nous n'hésiterions pas y retourner un jour.
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Caroline O.
Spouse travel, March 30, 2026
If you are looking for tranquility
Si vous cherchez la tranquillité
If you're looking for a small, quiet resort, this is the place. The food is excellent, and the service is also excellent, but it's not the right place if you want a wide range of activities. The resort next door is much more lively and even noisy. You need to be fairly self-reliant because it's not like the big chains where there are representatives from travel companies; if you have problems with airport transfers or anything else, the staff isn't very helpful. I would definitely go back.
Si vous recherchez un petit resort calme et tranquille, c’est la place. La nourriture est excellente, le service excellent également mais ce n’est pas le bon endroit si vous voulez une panoplie d’activités. Le resort à côté est beaucoup plus actif et même bruyant. Il faut être assez autonome car ce n’est pas comme les grosses chaînes où il y a des représentants des compagnies de voyage; si vous avez des problèmes avec le transfert avec l’aéroport ou autre souci, le personnel n’aide pas beaucoup. J’y retournerais sans problème.
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