Planet Hollywood Beach Resort Cancun brings the excitement of the big screen to the pristine shores of Playa Mujeres. Enjoy the Vacation Like a Star™ concept at this entertainment-themed resort, which offers a range of amenities and activities for VIPs of all ages. Plus, you'll find authentic Hollywood memorabilia throughout the property. Water-loving vacationers can float down the lazy river or take a thrilling ride down a waterslide at the on-site water park or splash pad.
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The hotel is widely praised for its modern, upscale aesthetic. The pools, including the lazy river, are considered beautiful and well-maintained. The quality and variety of the food are highly regarded, as are the spacious and comfortable rooms. The beauty of the sandy beach and the overall cleanliness of the resort are also frequently highlighted. However, access to the à la carte restaurants can sometimes be difficult due to waiting lists or priority given to certain guests.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Stéphane B.
Spouse travel, June 4, 2026
Satisfaction with a touch of disappointment
Satisfaction avec une touche de deception
We encountered some problems with the hotel, particularly the numerous extra charges.
On a rencontré quelques problèmes avec l’hôtel notamment les nombreux extras
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Rafael R.
Spouse travel, May 23, 2026
So expensive
So expensive
Never mind if you go in May or in the better season, all the services have to be the same , not because it is May , you do not have all the meals , the activities and a good service ! Be care about the humidity in the rooms and to clean them ! The price is so expensive , you have to offer a better service or a better price
Never mind if you go in May or in the better season, all the services have to be the same , not because it is May , you do not have all the meals , the activities and a good service ! Be care about the humidity in the rooms and to clean them ! The price is so expensive , you have to offer a better service or a better price
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Vicky B.
Spouse travel, May 2, 2026
Have a wonderful week!!
Très belle semaine!!
I recommend this hotel!
Je recommande cet hôtel !
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Chantal B.
Spouse travel, May 2, 2026
Planet Hollywood, very American
Planet Hollywood très américain
The lazy river could be cleaner; glass is lying all over its bank.
La rivière paresseuse pourrait être plus propre des verres y traîne partout sur le bord
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Tania M.
Family travel, May 2, 2026
Family vacation
Vacance en famille
The hotel is deteriorating and run-down. The buffet is mediocre; there wasn't even guacamole. There's a lack of staff at the bars. The restaurants are very good. The beach is beautiful, and there are plenty of activities for children.
Hôtel se détériore défri. Buffet ordinaire même pas de guacamole au buffet . Manque de personnels aux bars. Restaurant très bons. Plage tres belle et beaucoup activités pour les enfants
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