Cheaper Vacations
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun
Riu Cancun

Riu Cancun Stars Stars Stars Stars Stars

Cancun, Mexico
Customers rating: 83%
(144 reviews)
569 rooms in the hotel

569

Rooms*

4 swimming pools at the hotel

4

Pools*

6 restaurants at the hotel

6

Restaurants*

5 bars at the hotel

5

Bars*

Description

The 5-star Hotel Riu Cancun is located in the heart of one of Cancun's most popular tourist areas and is just steps from the vibrant city center. Guests can relax on the beautiful white-sand beach with its turquoise waters, in one of the three freshwater pools, or in the infinity pool. The hotel offers a multitude of activities to ensure you make the most of every moment with your family, friends, or loved one. Little ones will have a blast at the RiuLand kids' club. Older guests can challenge their friends to a game of volleyball, explore the underwater world with a snorkeling excursion, and dance the night away at the Pacha nightclub. A stay filled with activities, adventures, and fun awaits!

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

93
35
10
3
3

Breakdown of ratings according to each of the criteria

Entertainment
76%

Entertainment

10 / 10
32
9 / 10
19
8 / 10
30
7 / 10
23
6 / 10
11
5 / 10
8
4 / 10
0
3 / 10
1
2 / 10
4
1 / 10
3
0 / 10
3
Overall look
82%

Overall look

10 / 10
57
9 / 10
23
8 / 10
29
7 / 10
11
6 / 10
7
5 / 10
6
4 / 10
5
3 / 10
1
2 / 10
2
1 / 10
0
0 / 10
3
Bar(s)
86%

Bar(s)

10 / 10
61
9 / 10
29
8 / 10
29
7 / 10
9
6 / 10
3
5 / 10
6
4 / 10
3
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
2
Buffet(s)
82%

Buffet(s)

10 / 10
56
9 / 10
20
8 / 10
30
7 / 10
17
6 / 10
8
5 / 10
3
4 / 10
2
3 / 10
3
2 / 10
2
1 / 10
1
0 / 10
2
Room
77%

Room

10 / 10
46
9 / 10
20
8 / 10
32
7 / 10
10
6 / 10
12
5 / 10
8
4 / 10
4
3 / 10
3
2 / 10
1
1 / 10
6
0 / 10
2
Staff
86%

Staff

10 / 10
75
9 / 10
26
8 / 10
22
7 / 10
6
6 / 10
2
5 / 10
2
4 / 10
2
3 / 10
3
2 / 10
2
1 / 10
0
0 / 10
4
Pool(s)
80%

Pool(s)

10 / 10
52
9 / 10
25
8 / 10
27
7 / 10
13
6 / 10
8
5 / 10
5
4 / 10
4
3 / 10
2
2 / 10
4
1 / 10
1
0 / 10
3
Beach
69%

Beach

10 / 10
28
9 / 10
18
8 / 10
32
7 / 10
13
6 / 10
15
5 / 10
11
4 / 10
5
3 / 10
2
2 / 10
6
1 / 10
7
0 / 10
5
Cleanliness
90%

Cleanliness

10 / 10
87
9 / 10
18
8 / 10
24
7 / 10
5
6 / 10
3
5 / 10
1
4 / 10
1
3 / 10
0
2 / 10
1
1 / 10
1
0 / 10
2
Restaurant(s)
81%

Restaurant(s)

10 / 10
47
9 / 10
28
8 / 10
29
7 / 10
11
6 / 10
9
5 / 10
9
4 / 10
3
3 / 10
1
2 / 10
1
1 / 10
2
0 / 10
2

Résumé des avis

The hotel is highly regarded for its beauty, amenities, and stunning views. The quality and variety of the food, from buffets to à la carte restaurants, are frequently praised, as are the warm welcome and excellent service from the staff. The rooms are also considered clean, comfortable, and well-maintained, with numerous attractive swimming pools contributing to a pleasant stay. However, it is sometimes mentioned that the beach is narrow and that sunlight is limited in the late afternoon.

Résumé des avis des voyageurs généré par IA

Reviews

Vincent L.

Friends travel, June 2, 2026
35%
I do not recommend it at all
Je ne recommande pas du tout

I do not recommend this hotel... there are so many better ones in every aspect that I strongly recommend another establishment.

Je ne conseille pas cet hôtel .. il y en a tellement de meilleurs sur tous les aspects que je conseille fortement un autre établissement .

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Translated from french by AI

Review details

Entertainment
2/10
Overall look
2/10
Bar(s)
8/10
Buffet(s)
5/10
Room
1/10
Staff
0/10
Pool(s)
5/10
Beach
0/10
Cleanliness
5/10
Restaurant(s)
5/10

Stéphane L.

Spouse travel, May 1, 2026
95%
Superb holiday at the Riu Cancun
Superbes vacances au Riu Cancun

The hotel is right on the beautiful square; there was no seaweed, the grounds are impeccably maintained, and everything is spotless. The food is excellent, the staff are friendly, and their service is outstanding. Our room had a balcony with a sea view, a fully stocked minibar, and four bottles of drinks (tequila, rum, gin, and vodka). It's an adults-only resort, and a few partygoers woke us up, but you're on vacation, so that's to be expected! We wouldn't hesitate to go back.

L’hôtel est directement sur la place qui est très belle t il n’y avait pas d’algues, l’entretien du site est impeccable, tout est très propre. La nourriture est excellente, le personnel est sympathique et leur service est excellent. Notre chambre avait un balcon avec vue sur la mer, minibar complet et 4 bouteilles de boisson (tequila, rhum, gin, vodka). Site pour adultes, quelques fêtards nous ont réveillé mais on est en vacances faut s’y attendre ! On n’hésiterait pas à y retourner.

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Translated from french by AI

Review details

Entertainment
9/10
Overall look
10/10
Bar(s)
9/10
Buffet(s)
9/10
Room
9/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
9/10

Mickael J.

Friends travel, May 1, 2026
85%
Super cool
Super cool

Super hotel

Super hotel

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Translated from french by AI

Review details

Entertainment
7/10
Overall look
8/10
Bar(s)
8/10
Buffet(s)
8/10
Room
10/10
Staff
9/10
Pool(s)
8/10
Beach
5/10
Cleanliness
10/10
Restaurant(s)
10/10

Annick G.

Spouse travel, April 26, 2026
95%
I recommend
Je recommande

Good value for money

Bon rapport qualité prix

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
6/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
6/10

Isabelle F.

Spouse travel, April 21, 2026
95%
A very nice trip.
Très beau voyage.

Very nice resort. Noisy at night because of lots of young adults having fun.

Très beau resort. Bruyant la nuit car bcp de jeunes adultes qui s’amusent.

More... Less...
Translated from french by AI

Review details

Entertainment
7/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
5/10
Cleanliness
10/10
Restaurant(s)
10/10

Hotels nearby

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Departure

Destinations

Hotels

Departure date

Duration

Occupation

Février 2017

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