The Hotel Riu Emerald Bay is located on the long beach of Playa Brujas, the perfect place to enjoy an authentic vacation with family or friends. With its comprehensive facilities, this 24-hour all-inclusive hotel in Mazatlán is the best hotel in Mexico for an unforgettable getaway with RIU Hotels & Resorts.
Located in Mazatlán, the hotel boasts over 1,000 thoughtfully appointed rooms offering every comfort: satellite TV, air conditioning, a safe, a minibar with a beverage dispenser, and a balcony or terrace. In addition, the Hotel Riu Emerald Bay features five swimming pools and a swim-up bar where you can enjoy a refreshing drink. And don't miss Splash Water World, a water park with exciting attractions for hours of fun.
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The variety and quality of the food at the buffets are highly praised, as are the friendliness and service of the staff. The rooms are often spacious, clean, and frequently offer beautiful sea views, while the overall cleanliness of the hotel is also highlighted. The numerous swimming pools and lovely beaches perfect for walking complete this positive experience. However, it is sometimes mentioned that the à la carte restaurants can be similar to buffets, repetitive, or difficult to book.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Alexeduardo T.
Spouse travel, June 22, 2026
MORE OR LESS GOOD
PLUS OU MOINS BON
The beach was a zero, you couldn't swim. The elevators were also a zero; luckily we were on the 3rd floor, otherwise we would have had to take the stairs every time! Many Mexican families (90%) were unclean and ate and drank anywhere in the hotel. This is not a 5-star hotel. We will not be returning!
La plage un 0, on ne peut pas se baigner..Les ascenseur 0, un chance que nous etions au 3 ieme étage, il a fallu descendre les escaliers chaque fois! Beaucoup de familles Mexicaines (90%) pas propres, mangent et boivent n importe ou dans le hôtel. Ce n'est pas un hôtel 5 étoiles. Nous ne retournerons pas!
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Maurice R.
Solo travel, June 22, 2026
Riu Emerald bay
Riu Emerald bay
A very good experience at this hotel. The only negative point is that bands set up on the beach around 3:30 pm and play until after 8 pm. There are two or three at the same time, which creates a rather unpleasant racket.
Très bonne expérience à cet hôtel. Seul point négatif est le fait que des orchestres s'installent sur la plage vers 15h30 et jouent jusqu'à plus de 20h. Il y en a 2-3 en même temps ce qui fait un tintamarre assez désagréable.
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yzab33
Spouse travel, June 22, 2026
Have a great trip 😊
Beau voyage 😊
Apart from the entertainment (music or singer in the lobby or between shows), a very nice week, beautiful and warm.
Mise à part l animation ( musique ou chansonnier au lobby ou entre les spectacles ) très belle semaine beau et chaud .
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Sylvain C.
Family travel, June 16, 2026
Have a great vacation!
Belle vacances
Beautiful beach for walking at sunset, however there are too many waves for swimming, but the pools are there, I would go back without hesitation.
Belle plage pour marcher avec coucher de soleil, cependant il y a trop de vaque pour nager, mais les piscines sont là,je retournerais sans soucis,
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Melina P.
Friends travel, June 15, 2026
Have a nice trip
Beau voyage
Positive: - The view from the room. The standard rooms are in the tower (old section), but the view is wow. - The food is very good. - Lots of activities. - Mazatlan city center is super interesting to visit. Note: The waves are huge, making swimming difficult. The restaurants advertised as à la carte are not à la carte but rather themed buffets. Very good value for money.
Positif :
More... Less...- la vue de la chambre. Les chambres standard sont dans la tour (vielle section) mais la vue est wow.
- la nourriture est très bonne
- beaucoup d'activités
- le centre ville de Mazatlan est super intéressant à visiter
À savoir : Les vagues sont immenses baignade difficile. Les restaurants à la carte ne sont pas à la carte mais plutôt des buffets thématique.
Très bon rapport qualité prix
Review details