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Surrounded by stunning tropical gardens, the Hotel Riu Lupita in Playa del Carmen offers guests all the amenities for an unforgettable vacation. This 5-star hotel in Playa del Carmen features a 24-hour all-inclusive package, providing you with the best services from RIU Hotels & Resorts.
The Hotel Riu Lupita has 300 rooms spread across several buildings, all with views of the garden or pool. These rooms are equipped with amenities such as air conditioning, a minibar with a drinks dispenser, satellite TV, and a balcony or terrace, ensuring a comfortable stay.
The comprehensive facilities at this all-inclusive hotel in Playa del Carmen, Mexico, guarantee a perfect vacation. You can cool off in the hotel's pools and enjoy a variety of sports such as tennis, kayaking, diving, and volleyball, as well as work out in the Hotel Riu Lupita's gym. To unwind at any time of day, we invite you to visit the Renova Spa and enjoy a wide range of treatments that will leave you feeling refreshed.
Our restaurants offer a wide variety of culinary experiences. At our all-inclusive hotel in Playa del Carmen, you can enjoy truly exquisite Mexican and Italian dishes, as well as the finest meat at our beachfront restaurant. In addition, the Hotel Riu Lupita has two bars, including one by the pool, serving delicious refreshments and appetizers.
The Hotel Riu Lupita offers a wide range of entertainment, day and night, designed to delight guests of all ages. Younger children will enjoy the exclusive RiuLand activity program, where they can participate in arts and crafts and other activities with other children. They can also have fun in their own dedicated children's pool. In the evenings, concerts and shows are organized, and the Pacha nightclub welcomes you for a vibrant nightlife.
Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The warm welcome and dedication of the staff are greatly appreciated, as is the impeccable cleanliness of the hotel and rooms. The food is considered excellent and varied, with high-quality buffets. The beautiful white sand beach, with its well-equipped club, is also a highlight. The rooms are comfortable, the minibar is regularly replenished, and the entertainment is varied and discreet. However, it should be noted that the hotel is not located directly on the beach, requiring the use of a shuttle to reach it.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Rene J.
Spouse travel, July 21, 2026
Excellent, apart from the sargassum.
Excellent a part les sargasses
The Nexus service made three mistakes I didn't like. We complained that the tax price wasn't what we were told, the drinks on the boat were cheap, and we were promised a credit that we never received. BUT OVERALL THE TRIP WAS VERY GOOD. THANK YOU.
Le service nexus a fait 3 erreur jai pas aimé
More... Less...On s est plein que le prix des taxes n'était pas ce qu'on nous avait dit les boissons sur le bateaux étaient cheap on nous a promis un crédit qu'on a jamais reçu
MAIS L'ENSEMBLE DU VOYAGE ETAIT TRES BON MERCI
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Isabelle C.
Friends travel, June 23, 2026
Nice hotel overall
Bel hôtel en général
A lovely hotel that met our expectations. It's small but has everything you need. The staff is fantastic and the entertainment program offers interesting and varied activities. We didn't go to the beach, so we can't comment on that aspect.
Bel hôtel qui correspondait à nos attentes. Il est petit mais tout y est. Le personnel est super et l’animation offre des activités intéressantes et diversifiées. Nous ne sommes pas aller à la plage alors nous ne pouvons pas commenter cet aspect
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Nathalie D.
Family travel, June 16, 2026
A small, welcoming resort for relaxing
Petit resort chaleureux pour se reposer
The lobby is very small; everything happens at the pool bar and the central bar of the complex. The buffet is superb for breakfast, lunch, and dinner. The two à la carte restaurants are very ordinary. The main pool is perfect; there's another one further away that's quieter. There's a small show in the evening, but the music stops at 10 pm. It's a shame there isn't more music in the evenings. We didn't go to the sea because it was full of sargassum seaweed and smelled terrible. Otherwise, the shuttle to the beach or 5th Avenue runs every 30 minutes. It leaves the hotel; you arrive at 5th Avenue in 5 minutes and at the beach in 15 minutes. Overall, it's perfect. We had a nice week, but we won't return to this Riu; it's too small.
Le lobby est très petit tout se passe au bar piscine et centrale du complexe le buffet est superbe tant au déjeuner au diner et souper les 2 restos a la carte très ordinaire piscine principal est parfaite une autre plus loin plus tranquille petit spectacle le soir mais a 10h plus de musique tout fini sa manque disons un peu de musique en soirée la mer pas été car c'était plein de sargasse et sa sent très mauvais sinon la navette pour la plage ou la 5 avenue a tout les 30 minutes elle part de hôtel 5 minutes tu arrive 5 avenue et 15 minutes tu arrive a la plage c'est parfait dans l'ensemble nous avons passer une belle semaine mais nous y retournerons pas a ce riu trop petit
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Nathalie D.
Family travel, June 16, 2026
A small, welcoming resort for relaxing
Petit resort chaleureux pour se reposer
The lobby is very small; everything happens at the pool bar and the central bar of the complex. The buffet is superb for breakfast, lunch, and dinner. The two à la carte restaurants are very ordinary. The main pool is perfect; there's another one further away that's quieter. There's a small show in the evening, but the music stops at 10 pm. It's a shame there isn't more music in the evenings. We didn't go to the sea because it was full of sargassum seaweed and smelled terrible. Otherwise, the shuttle to the beach or 5th Avenue runs every 30 minutes. It leaves the hotel; you arrive at 5th Avenue in 5 minutes and at the beach in 15 minutes. Overall, it's perfect. We had a nice week, but we won't return to this Riu; it's too small.
Le lobby est très petit tout se passe au bar piscine et centrale du complexe le buffet est superbe tant au déjeuner au diner et souper les 2 restos a la carte très ordinaire piscine principal est parfaite une autre plus loin plus tranquille petit spectacle le soir mais a 10h plus de musique tout fini sa manque disons un peu de musique en soirée la mer pas été car c'était plein de sargasse et sa sent très mauvais sinon la navette pour la plage ou la 5 avenue a tout les 30 minutes elle part de hôtel 5 minutes tu arrive 5 avenue et 15 minutes tu arrive a la plage c'est parfait dans l'ensemble nous avons passer une belle semaine mais nous y retournerons pas a ce riu trop petit
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Bruno D.
Spouse travel, June 14, 2026
Excellent value for money
Super rapport qualité prix
A wonderful week. Beautiful little resort surrounded by nature. Excellent value for money for a Riu. The food was good and the service was fantastic. Special mention to Arno in entertainment, Seymon at the buffet, and Angelo at the bar! We'll be back!
Très belle semaine. Beau petit resort tout en nature. Excellent rapport qualité prix pour un Riu. La bouffe était bonne et le service génial. Une mention spéciale pour Arno à l’animation, Seymon au buffet et Angelo au bar! Nous y retournerons!
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