Cheaper Vacations
Riu Palace Kukulkan
Riu Palace Kukulkan
Riu Palace Kukulkan
Riu Palace Kukulkan
Riu Palace Kukulkan
Riu Palace Kukulkan
Riu Palace Kukulkan

Riu Palace Kukulkan Stars Stars Stars Stars Stars

Cancun, Mexico
Customers rating: 93%
(13 reviews)
Transfer

20 minutes

From Cancún International (CUN) airport

Description

• Feel the energy of Mexico in the heart of Cancun's Hotel Zone • Upgrade to an Elite Club by RIU room for an enhanced stay • Unwind in a spacious, modernly decorated room with stunning views Located in the heart of Cancun's vibrant Hotel Zone, the Riu Palace Kukulkan is the perfect destination for adults dreaming of an all-inclusive vacation in the Mexican Caribbean. Within walking distance of shopping, restaurants, and key attractions in downtown Cancun, guests can spend their days exploring the surrounding area and enjoying the hotel's diverse amenities, including a white-sand beach with coral reefs, water sports like kayaking and catamaran excursions, and much more. Expend your energy in one of the four pools, at the fitness center, or in the wellness center, then satisfy your appetite during the day at the poolside grill and ice cream parlor. You also have access to the facilities of the seven other RIU hotels in the Cancún area. Couples seeking a truly romantic getaway can enjoy an al fresco dinner paired with wine from the specialty wine list ($), or visit one of the many à la carte or buffet restaurants before RIU's live shows, music, and entertainment heat things up in the evening. Finally, upgrade to an Elite Club by RIU room and receive exclusive benefits and services, such as in-room aromatherapy, access to a private pool area, and the Elite Club restaurant.

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

12
0
1
0
0

Breakdown of ratings according to each of the criteria

Entertainment
85%

Entertainment

10 / 10
6
9 / 10
0
8 / 10
4
7 / 10
2
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Overall look
93%

Overall look

10 / 10
9
9 / 10
0
8 / 10
3
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Bar(s)
92%

Bar(s)

10 / 10
9
9 / 10
1
8 / 10
0
7 / 10
3
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Buffet(s)
86%

Buffet(s)

10 / 10
8
9 / 10
3
8 / 10
0
7 / 10
0
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
1
2 / 10
1
1 / 10
0
0 / 10
0
Room
98%

Room

10 / 10
11
9 / 10
2
8 / 10
0
7 / 10
0
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Staff
98%

Staff

10 / 10
12
9 / 10
0
8 / 10
0
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Pool(s)
98%

Pool(s)

10 / 10
12
9 / 10
0
8 / 10
0
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Beach
85%

Beach

10 / 10
9
9 / 10
0
8 / 10
1
7 / 10
0
6 / 10
1
5 / 10
0
4 / 10
0
3 / 10
2
2 / 10
0
1 / 10
0
0 / 10
0
Cleanliness
98%

Cleanliness

10 / 10
11
9 / 10
1
8 / 10
1
7 / 10
0
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Restaurant(s)
88%

Restaurant(s)

10 / 10
9
9 / 10
1
8 / 10
1
7 / 10
0
6 / 10
1
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
1
0 / 10
0

Reviews

Laurence C.

Spouse travel, April 1, 2026
85%
A very nice stay overall!
Très beau séjour dans l’ensemble !

The hotel is modern and very clean, which is really appreciated. The poolside entertainment is lively and creates a great atmosphere throughout the day. It's also very easy to find chairs for two people, both at the beach and by the pool, which is a big plus. Another positive point: no reservations are required for the restaurants and there's little waiting, making the stay much more relaxing. The buffet is quite varied, and it's easy to find something to eat well. However, there are a few areas for improvement: the gym is very small, which can be limiting, and the evening entertainment is rather limited. The shows aren't particularly impressive either. It's also worth noting that some towels had stains, which is a bit disappointing for a hotel of this caliber. Nevertheless, overall, a great experience!

L’hôtel est moderne et très propre, ce qui est vraiment appréciable. L’animation à la piscine est dynamique et met une belle ambiance pendant la journée. Il est aussi très facile de trouver des chaises à la plage comme à la piscine pour deux personnes, ce qui est un gros plus. Autre point positif : aucune réservation requise pour les restaurants et peu d’attente, ce qui rend le séjour beaucoup plus relax. Le buffet est assez varié, on trouve facilement de quoi bien manger.

Quelques points à améliorer toutefois : le gym est très petit, ce qui peut être limitant, et l’animation en soirée est plutôt limitée. Les spectacles ne sont pas particulièrement impressionnants non plus. À noter aussi que certaines serviettes avaient des taches, ce qui est un peu décevant pour un hôtel de ce niveau.

Malgré tout, une belle expérience globale !

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Translated from french by AI

Review details

Entertainment
7/10
Overall look
8/10
Bar(s)
7/10
Buffet(s)
9/10
Room
9/10
Staff
10/10
Pool(s)
10/10
Beach
8/10
Cleanliness
8/10
Restaurant(s)
9/10

Guillaume B.

Spouse travel, April 1, 2026
100%
Absolutely beautiful
De toute beauté

Tres bel hotel, tres propre.

Tres bel hotel, tres propre.

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
9/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Luc D.

Spouse travel, March 31, 2026
100%
Beautiful hotel!
Bel hôtel !

I recommend it.

Je recommande.

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Juanita P.

Family travel, January 28, 2026
100%
Family trip
Voyage en famille

Very clean hotel, excellent food, welcoming and friendly staff. Highly recommend this hotel.

Hôtel très propre, nourriture excellente, personnels accueillants et chaleureux. Recommande cet hôtel fortement.

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Jacinthe B.

Spouse travel, January 14, 2026
100%
Superb, beautiful hotel!
Superbe de belle hotel!

Superb, beautiful hotel

Superbe de belle hotel

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Occupation

Février 2017

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