Cheaper Vacations
Riu Palace Las Americas

Riu Palace Las Americas Stars Stars Stars Stars Stars

Cancun, Mexico
Customers rating: 87%
(36 reviews)
372 rooms in the hotel

372

Rooms*

3 swimming pools at the hotel

3

Pools*

8 restaurants at the hotel

8

Restaurants*

5 bars at the hotel

5

Bars*

Description

• Close to vibrant nightlife, local entertainment, and restaurants • Oceanfront pool complex with a swim-up bar and panoramic ocean views • Relaxing and sophisticated adults-only atmosphere Located in Cancun's Hotel Zone, the adults-only Riu Palace Las Americas offers a relaxing and sophisticated atmosphere ideal for celebrating a romantic occasion with your loved one or vacationing with a group of friends. Take in spectacular views from the pool complex's swim-up bar with your favorite cocktail in hand, or simply unwind on a comfortable lounge chair on the private beach. If you'd rather stay active, participate in the hotel's array of water sports, such as kayaking, snorkeling, canoeing, and catamaran cruises. At the end of a sunny day, choose from a wide variety of restaurants serving grilled favorites, Italian classics, and authentic local flavors at the hotel's Mexican restaurant, among others.

Map

Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

29
6
0
1
0

Breakdown of ratings according to each of the criteria

Entertainment
68%

Entertainment

10 / 10
3
9 / 10
4
8 / 10
10
7 / 10
5
6 / 10
2
5 / 10
2
4 / 10
2
3 / 10
1
2 / 10
2
1 / 10
0
0 / 10
1
Overall look
89%

Overall look

10 / 10
21
9 / 10
8
8 / 10
3
7 / 10
1
6 / 10
1
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
1
Bar(s)
84%

Bar(s)

10 / 10
14
9 / 10
7
8 / 10
7
7 / 10
5
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
1
2 / 10
1
1 / 10
0
0 / 10
0
Buffet(s)
84%

Buffet(s)

10 / 10
16
9 / 10
7
8 / 10
4
7 / 10
3
6 / 10
1
5 / 10
4
4 / 10
0
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0
Room
88%

Room

10 / 10
17
9 / 10
8
8 / 10
5
7 / 10
4
6 / 10
0
5 / 10
1
4 / 10
0
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0
Staff
93%

Staff

10 / 10
21
9 / 10
8
8 / 10
6
7 / 10
0
6 / 10
0
5 / 10
0
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Pool(s)
87%

Pool(s)

10 / 10
16
9 / 10
6
8 / 10
8
7 / 10
2
6 / 10
1
5 / 10
0
4 / 10
1
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0
Beach
78%

Beach

10 / 10
7
9 / 10
6
8 / 10
12
7 / 10
5
6 / 10
3
5 / 10
0
4 / 10
0
3 / 10
1
2 / 10
2
1 / 10
0
0 / 10
0
Cleanliness
96%

Cleanliness

10 / 10
28
9 / 10
6
8 / 10
1
7 / 10
0
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0
Restaurant(s)
85%

Restaurant(s)

10 / 10
15
9 / 10
5
8 / 10
9
7 / 10
3
6 / 10
1
5 / 10
1
4 / 10
1
3 / 10
0
2 / 10
1
1 / 10
0
0 / 10
0

Résumé des avis

Guests particularly appreciate the hotel's beauty and impeccable cleanliness, often describing it as a veritable palace. The quality and variety of the food are also highly praised, both at the buffet and the à la carte restaurants. Furthermore, the staff is consistently lauded for their warm welcome and impeccable service. However, the beach is sometimes considered small or narrow, and the hotel's shade can limit sunlight. Additionally, booking reservations at the à la carte restaurants can occasionally be difficult.

Résumé des avis des voyageurs généré par IA

Reviews

Nicole T.

Spouse travel, June 19, 2026
90%
High-class hotel
Hôtel de grande classe

A charming, classically decorated hotel (wood paneling, stained glass windows) that is exceptionally well-maintained. The buffet offers a wide variety of food. Excellent à la carte restaurants are available without reservations. The staff is charming and attentive. It provides access to other nearby Riu hotels, including the Riu Caribe, which boasts a magnificent, large, seaweed-free beach. Unfortunately, the beach at the Palace Las Americas is shallow and plagued by seaweed (there's no machinery to collect and remove it, only a few men who are insufficient to handle the task).

Hôtel au charme classique (boiseries, vitraux) particulièrement bien entretenu. Nourriture variée au buffet. Excellents restaurants à la carte, accessibles sans réservation. Personnel charmant et avenant. Donne accès à d'autres Riu à proximité, dont le Riu Caribe qui a une magnifique grande plage sans algues. La plage du Palace Las Americas est malheureusement peu profonde et envahie par les algues (pas de machinerie pour ramasser et enlever les algues, mais seulement quelques hommes qui ne suffisent pas à la tâche...)

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
10/10
Bar(s)
9/10
Buffet(s)
9/10
Room
9/10
Staff
9/10
Pool(s)
N/A
Beach
7/10
Cleanliness
10/10
Restaurant(s)
10/10

Pierre B.

Spouse travel, January 3, 2026
95%
Genial
Genial

Super nice hotel

Super bel hôtel

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Translated from french by AI

Review details

Entertainment
7/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
8/10
Room
9/10
Staff
10/10
Pool(s)
10/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Martin L.

Spouse travel, July 30, 2025
80%
Very good overall
Très bien en général

Very good but lukewarm buffet. A la carte restaurant requires no reservations, but for the steakhouse you have to arrive around 6:30 p.m. to get a seat. The restaurant closes too early. The drinks are very ordinary.

Buffet très bon mais tiède. Restaurant à la carte sans réservation par contre le steak house vous devez arriver vers 18h30 pour avoir une place. Restaurant qui ferment trop tôt.
Les drinks très ordinaires.

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Review details

Entertainment
7/10
Overall look
8/10
Bar(s)
7/10
Buffet(s)
7/10
Room
7/10
Staff
9/10
Pool(s)
8/10
Beach
8/10
Cleanliness
9/10
Restaurant(s)
8/10

Carole H.

Friends travel, June 19, 2025
70%
Good but rooms need to be refreshed
Bien mais besoin de rafraîchir les chambres

Overall, the hotel was good. The room was in dire need of renovation. The beach was small and the seabed had large rocks. Disappointed with the beach, unfortunately there was seaweed that made the water brown. The service and cleanliness were impeccable. The buffet food was an 8 and the restaurant a 6.

Hôtel en général bien. Chambre aurait grand besoin d’être rénovées. La plage petite et fond mer a de grosses roches. Déçue de la plage malheureusement il y avait des algues qui rendait l’eau brune. Le service et propreté impeccable. Nourriture au buffet un 8 et resto 6.

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Review details

Entertainment
7/10
Overall look
7/10
Bar(s)
7/10
Buffet(s)
9/10
Room
5/10
Staff
10/10
Pool(s)
8/10
Beach
3/10
Cleanliness
10/10
Restaurant(s)
4/10

Jean-paul D.

Family travel, January 25, 2025
90%
Satisfactory and very good we recommend it
Satisfaisant et très bien nous le recommandons

Very good hotel just needs a little renovation and it would be exceptional

Hôtel très bien juste besoin d’un petit renouveau et cela serait exceptionnel

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Translated from french by AI

Review details

Entertainment
8/10
Overall look
9/10
Bar(s)
9/10
Buffet(s)
9/10
Room
7/10
Staff
10/10
Pool(s)
8/10
Beach
8/10
Cleanliness
9/10
Restaurant(s)
9/10

Hotels nearby

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LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.

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Departure

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Hotels

Departure date

Duration

Occupation

Février 2017

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