Located in the heart of Cancún, this modern resort will impress you. Treat yourself to a Jacuzzi suite with breathtaking ocean views or a luxurious suite in the adults-only section to enjoy your dream vacation. The adults-only section offers a private pool and privileged access to an exclusive restaurant (Kulinarium). Every morning, stop by the buffet to see Salvatore: you'll be treated like royalty. His mimosas are truly exceptional!
Guests overwhelmingly praise the excellent quality and wide variety of food, both at the buffet and the à la carte restaurants. The hotel is also highly regarded for its modern design, beauty, and meticulous upkeep, as well as the impeccable cleanliness of its rooms and facilities. Furthermore, the service is consistently described as excellent, thanks to the friendly and attentive staff. However, it is occasionally noted that the beach can be small, sometimes rocky, and not always suitable for long walks.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Denis S.
Spouse travel, February 20, 2026
Nice hotel, good food, good service.
Bel hotel, bonne nourriture, bon service,
There's not much negative to say about the Riu Palace Peninsulas except for the location of our room, which overlooked the theater stage and was noisy in the evenings (the first night, the music ended at 2:00 AM and between 10:30 and 11:00 PM for the rest of the week). The beach is beautiful for Mexico, and there are several pools, including one heated to about 92°F. The food is good at the buffet (very good breakfast, good but not very varied at lunch, and good and varied at dinner) and at the à la carte restaurants (very good except for the Japanese, which was rather ordinary; I loved the Italian). Even though the food is good, you have to be careful of tourists, who affected my partner on the second-to-last day and me the day before our departure, which was difficult. I found the staff courteous, welcoming, and helpful.
Il y a pas grand chose de négatif à dire à Propos du Riu Palace Peninsulas sauf pour ce qui de de l'emplacement de notre chambre qui avait une vue sur la scène du théâtre qui était bruillant en soirée (la première nuit, la musique s'est terminé à 02:00 AM et entre 10:30 et 11:00 PM pour le reste de la semaine). La plage est belle pour le Mexique et il y a de nombreuses piscines dont une chaufée à environ 92 Fah, La nourriture est bonne au buffet (très bon déjeuner, bon mais pas très vari;é au diner, et bonne et varié au souper) et aux restaurants à la carte (très bons sauf pour le japonais qui était plus ordinaire, coup de coeur pour l'italien). Même si la nourriture est bonne, if faut faire gaffe pour la touirista qui a affectée ma conjointe l'avant dernière journée et moi la veille du départ qui a été difficile. J'ai trouvé le pernonel courtois, acceuillant et servillable.
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Danielle S.
Spouse travel, February 20, 2026
Very pleasant vacation
Vacances très agréables
Very professional and friendly staff
Personnel très professionnel et sympathique
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Gary C.
Spouse travel, February 11, 2026
Wow
Wow
Marilu at reception, being the first person we met, was an exceptional source of help. Super professional and always smiling. The staff in general are absolutely fantastic. The food, cleanliness, and location are all fantastic.
Marilu à la reception, étant la première personne rencontrée fut une source d'aide exceptionnelle. Super professionnelle et toujours souriante. Les employés en générale sont tout à fait fantastique. Bouffe, propreté, site fantastique.
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Stéphanie D.
Family travel, December 29, 2025
Wonderful family trip
Magnifique voyage en famille
We were worried because they were closing for renovations in April. We were expecting a run-down hotel. Not at all. One of the best vacation weeks ever with our two teenagers.
Nous avions peur parce qu’ils ferment pour rénovation en avril. Nous nous attendions à un hôtel défraîchi. Ce n’est pas le cas du tout. Une de meilleure semaine de vacances à vie avec nos deux ados.
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Luc D.
Spouse travel, December 22, 2025
Very nice hotel
Très bel hôtel
A very nice hotel; the rooms are spacious and clean. The service is impeccable, and the food is good, although a bit repetitive. I recommend this hotel.
Très bel hôtel, les chambres sont spacieuse et propre. Le service est impeccable, la bouffe est bonne quoique redondante. Je conseille cet hôtel.
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