Guests particularly appreciate the hotel's magnificent and luxurious setting, as well as its impeccable cleanliness. The staff is frequently praised for its warm welcome and flawless service. Furthermore, the beach is considered superb and very well maintained, while the buffet offers a varied and high-quality selection of food. However, musty odors are sometimes reported in the rooms, which can be described as dated. The evening entertainment is occasionally perceived as lacking in appeal.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Sandra T.
Spouse travel, October 6, 2026
Hotel that lacks a palace feel
Hôtel qui manque de palace
Outdated rooms with many broken items. Low-quality cocktails. Very ordinary and repetitive buffet. The staff is great. The hotel is clean. The beach is decent. It doesn't deserve its "palace" designation. Many illegal animals are kept tied up all day for photos, catering to the whims of tourists. The hotel washes its hands of it. Overall, a 5/10 rating.
Chambres désuètes avec beaucoup de choses de brisées. Cocktails bas de gamme. Buffet très ordinaire et répétitif. Le personnel et super. L’hôtel est propre. La plage est correct. Il ne mérite pas son titre de palace. Beaucoup d’animaux illégaux attachés toute la journée pour des photos des caprices des touristes. L’hôtel s’en lave les mains. Niveau satisfaction 5/10.
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Sylvain G.
Spouse travel, October 2, 2026
Sunny week
Semaine ensoleillée
A wonderful week: the heat, the food, the pools—there wasn't a single Quebecer there when we were. The sea water was brown, and there was a sense of wisdom. A truly wonderful week of rest.
Très belle semaine, la chaleur, la bouffe, les piscines, il n'y avait aucun québécois lors de notre passage. L'eau de la mer était brune et des sagesses. Une très belle semaine de repos.
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Ruseli C.
Friends travel, July 20, 2026
Good hotel
Good hotel
Great staff at bars and pools, lots of entertainment
Great staff at bars and pools, lots of entertainment
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Darin S.
Spouse travel, May 30, 2026
Riu Palace Punta Cana
Riu palace Punta cana
It's good
C est bien
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Amira D.
Solo travel, May 16, 2026
Very pleasant
Très agréable
It was my first solo trip, I was stressed, but the staff were lovely and the hotel is beautiful. There's a quieter family pool and an adults-only pool with a bar that has lots of entertainment and is a great place to meet people. The food was excellent with plenty of choices and options. The rooms weren't overly luxurious, but they were very clean and well-equipped. There was some seaweed on the beach, but that's beyond their control. For those who like to go out, there are Riu parties, a club, and even water slides. I was able to compare it with other hotels in the area, and in terms of quality, atmosphere, and price, I think the Riu Palace Punta Cana was ideal for what I needed: a mix of peace and quiet and lively entertainment. Thank you to the entire team, I would definitely go back ❤️
C’était mon premier voyage seule, j’étais stressée mais le personnel est adorable l’hôtel est très beau.
More... Less...Il y a une piscine familiale plus calme et une piscine pour adulte avec un bar avec beaucoup d’animation et où faire des rencontres facilement.
La nourriture était excellente beaucoup de choix et d’option, les chambres n’était pas trop luxueuse par contre mais très propre et bien équipée.
Il y a eu des algues sur la plage mais c’est hors de leur contrôle.
Pour ceux qui aiment sortir il y a les riu party, un club et même des glissades d’eau. J’ai pu comparé avec les autres hôtels du coin et qualité ambiance et prix je pense que le riu palace punta cana était idéal pour ce dont j’avais besoin mélange de calme et d’animation.
Merci à toute leur équipe, j’y retournerait certainement ❤️
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