Guests particularly appreciate the beautiful sandy beach and its clear water. The quality and variety of the food are also highly praised, especially the buffet and à la carte restaurants. Furthermore, the hotel is often described as beautiful, renovated, and pleasantly situated, with very friendly staff offering excellent service. However, it is sometimes mentioned that the airport transfer can be lengthy. Additionally, some reviews occasionally mention a buffet that is considered repetitive or food that is not always served at the ideal temperature.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Emilie L.
Family travel, October 8, 2026
This Hotel lost a bit of its quality
This Hotel lost a bit of its quality
The beach, the cleanliness and the staff are great. The food seems to have gone down in a quality a bit compared to the first time we went. The food overall is alright but can be repetitive. The pizza they make now uses those pre bought doughs that are dry with little perforated holes in them. Not great for Riu quality. The drinks aswell. It depends the drinks obviously but the dirty bananas didnt taste great compared to last time. The room we were in didn't have official pillows? Like the pillows on the bed were those long types of decorative style pillows. The pillows were not like that last time we were there. The coffee shop doesn't open until 9am. It would be better if they could open earlier near breakfast opening time.
Overall the main event is that beautiful beach. Wish they would add parasols. Again...because its a Riu I expect the facilities to be great. But if it wasn't a Riu we would judge it differently.
People are lovely and the resort is still a good one. Still had a great week in the sun! We're just comparing it to 2.5 years ago.
The beach, the cleanliness and the staff are great. The food seems to have gone down in a quality a bit compared to the first time we went. The food overall is alright but can be repetitive. The pizza they make now uses those pre bought doughs that are dry with little perforated holes in them. Not great for Riu quality. The drinks aswell. It depends the drinks obviously but the dirty bananas didnt taste great compared to last time. The room we were in didn't have official pillows? Like the pillows on the bed were those long types of decorative style pillows. The pillows were not like that last time we were there. The coffee shop doesn't open until 9am. It would be better if they could open earlier near breakfast opening time.
More... Less...Overall the main event is that beautiful beach. Wish they would add parasols. Again...because its a Riu I expect the facilities to be great. But if it wasn't a Riu we would judge it differently.
People are lovely and the resort is still a good one. Still had a great week in the sun! We're just comparing it to 2.5 years ago.
Review details
Alina J.
Spouse travel, August 18, 2026
Very good hotel
Très bon hôtel
Crystal-clear water without seaweed or rocks, a beautiful but somewhat narrow beach, with chairs crammed together due to lack of space. The food was good, and the room was lovely and dry. We bought an excursion, but it wasn't worth it. We saw Black River with three crocodiles, and the YS Falls was nice, as was the Appleton Rum Distillery. The service was generally good, but most of the employees seemed baited, unfriendly, and unsmiling. That wasn't pleasant. The resort is very small with three pools close together. The shows were mediocre, and there wasn't much to do in the evenings.
Eau cristalline sans algue ni roches, belle plage un peu étroite, les chaises sont collés une a l'autre car manque d'espace, bonne nourriture, belle chambre sans humidité. On a acheté une excursion mais ca vaut pas la peine. Black river avec 3 crocodiles, les chutes YS c'était bien et la distillerie de rhum Appleton. Le service était bon en general mais la majorité des employés avaient l'air bait, pas aimable ni souriant. Ca c'était pas agréable. Le site est très petit avec 3 piscines proche une de l'autre. Les spectacles médiocre, pas grand chose à faire le soir.
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Adam P.
Family travel, July 4, 2026
A beautiful family trip
Un beau voyage en famille
We really enjoyed our stay
Nous avons bien aimé notre séjour
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Claude O.
Family travel, May 21, 2026
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Amélie B.
Friends travel, May 7, 2026
Paradise Sea
Mer paradisiaque
Since the sea was our main criterion, it was perfect here. The most beautiful beach in the bay. Shade is a bit limited, though. The staff are generally very friendly, and the shows were really good. The entertainment team is fantastic; they work so hard. The food was good. The most beautiful sunsets I've ever seen. The bus transfer from the airport took two hours... It felt endless. I'm really happy with this trip with friends.
La mer étant notre critère principal, elle est parfaite à cet endroit. La plus belle plage de la baie. L'ombre est un peu limité par contre. Les employés sont en général très gentils et les spectacles étaient vraiment de bonne qualité. L'équipe d'animation est formidable, ils travaillent tellement fort. La nourriture était bien. Les plus beaux couchés de soleil jamais vus.
More... Less...Le transport en autobus de l'aéroport a duré 2 heures... Cela m'a paru interminable.
Vraiment satisfaite de ce voyage entre amies.
Review details