Guests particularly appreciate the beauty and cleanliness of the beach, as well as the quality and variety of the food offered, both at the buffet and the à la carte restaurants. The staff is consistently praised for their friendliness, efficiency, and excellent service, contributing to the impeccable cleanliness of the entire property and guest rooms. While the dining experience is generally very well received, some guests find the buffet food repetitive, and the à la carte restaurants can occasionally be disappointing.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Carole P.
Family travel, July 29, 2026
Wonderful family vacation
Belle vacances en famille
Courteous staff, very clean rooms. Perfect holiday!
Personnel courtois, les chambres sont très propres. Vacances parfaites !
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Julie B.
Family travel, July 28, 2026
Nice hotel, well located in Playacar
Bel hôtel bien situé dans Playacar
I went there with my 9-year-old daughter for a week. Everything was perfect. There was a lot of sargassum seaweed, but the hotel has no control over that, and the pool was very hot in the afternoon. It would be nice to have some shade, but that's typical of RIU hotels: rectangular pools in full sun. The rooms could use a little updating, and the buffet could offer a bit more variety.
J'y suis allée avec ma fille de 9 ans pour une semaine. Tout était parfait. Il y avait beaucoup de sargasse mais l'hôtel n'a aucun contrôle sur cela et la piscine était très chaude en après-midi. Ce serait bien qu'il y ait un peu d'ombre, mais c'est la caractéristique des hôtels RIU. Piscines rectangulaires en plein soleil. Les chambre auraient besoin d'une petite mise à jour et le buffet un peu plus de variété.
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Nancy F.
Family travel, July 28, 2026
Wonderful family vacation
Très belles vacances en famille
Everything was great. Good service. Good food. Great entertainment. Lots of sargassum seaweed on the beach even though it's collected every day.
Tout était super. Bon service. Bonne nourriture. Super animation. Beaucoup de sargasses sur la plage même si elles sont ramassées à tous les jours.
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Vicky T.
Friends travel, May 5, 2026
Simply perfect!
Tout simplement parfait!
A very nice hotel, the staff are very friendly, and the food is excellent. I recommend it 100%!
Très bel hotel, le personnel est très sympathique, on mange très bien. Je le recommande a 100%!
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Viet huy T.
Family travel, April 29, 2026
Good hotel, beautiful beach despite record sargassum seaweed.
Bon hôtel, belle plage malgré record de sargasse
We had a wonderful holiday at Riu despite the high sargassum season. We took advantage of the Riu hotels' access to a wider variety of food at our buffets. The staff were fantastic.
Nous avons de belles vacances chez Riu malgré la grande saison de sargasse. Nous avons profité l'accès des hôtels de Riu pour diversifier nos buffets. Le personnel est formidable.
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