The cleanliness of the grounds and rooms is highly praised, as are the quality and variety of the food. The staff is commended for its friendliness. The beautiful, clean, and well-equipped beach, along with the numerous swimming pools and festive atmosphere, are major assets. However, some guests feel the hotel does not meet 5-star standards. The à la carte restaurants are sometimes perceived as simply themed buffets, and the atmosphere can occasionally be noisy.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Sylvie B.
Friends travel, July 31, 2026
Unfortunately, the pool was very dirty throughout our stay. The ground around the pool was also full of rubbish. It's a shame because otherwise it's a beautiful place.
Malheureusement la piscine très sale tout au long de notre séjour. Le sol autour de la piscine plein de déchets aussi. Dommage car sinon bel endroit.
Swimming pool next to the water slides.
More... Less...Piscine à coté des glissades d eau.
Review details
Viktoria L.
Spouse travel, July 24, 2026
😊
😊
En general, good vacation.
En general, good vacation.
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Steve V.
Spouse travel, July 24, 2026
Several shortcomings
Plusieurs lacunes
The hotel has its good points but several shortcomings. I suggest doing your research before booking to see if it's right for you. It's nowhere near as good as the Riu Latino in Cancun. Positive: The bars, the food is decent, the atmosphere. Negative: Insufficient maintenance, insufficient service, unfriendly staff, often slow Wi-Fi, lots of cigarette butts, no one to enforce the pool rules. In short, if you get a good price and these negatives don't bother you, you'll be satisfied.
L’hôtel a des bons côtés mais plusieurs lacunes. Je suggère de faire vos recherches avant de réserver pour savoir si c’est correct pour vous. On est très loin derrière le Riu Latino à Cancun.
More... Less...Positif: Les bars, la nourriture est correcte, l’ambiance
Négatif: pas assez d’entretien, pas assez de service, le personnel n’est pas souriant, le wifi est souvent lent, il y a beaucoup de mégots de cigarette, il n’y a personne pour faire respecter les règles de la piscine
En résumé, si vous avez un bon prix et que ces points négatifs ne vous dérangent pas, vous allez être satisfaits.
Review details
Nathalie L.
Family travel, July 24, 2026
Hotel for young people, party
Hotel pour jeunes, party
Air conditioning issues. Very easy room changes at the hotel. Very courteous staff. Ideal for parties with friends. Beautiful pools. Very clean premises. Very diverse and appetizing buffet. Hotel with a diverse clientele. Very large grounds. Average age 21-30 years.
Problèmes de climatisation. Hotel très facile de changer de chambre. Personnel très courtois. Idéal pour fêtes entre amis. Belles piscines.
More... Less...Lieux très propre. Buffet très diversifié et appétissant. Hôtel avec grande diversité de sa clientèle. Très grand site. Moyenne d'âge 21-30 ans.
Review details
Julie L.
Spouse travel, July 24, 2026
Young clientele, little activity on site, good restaurants and clean.
Clientèle jeune, peu d’activité sur le site, bons restos et propre.
Great site, facilities/rooms a bit dated. Friendly staff and excellent food. 80% of guests in their twenties. A bit noisy (very loud music), not much entertainment.
Grand site, installations/chambre un peu vieillot. Personnel gentil et nourriture excellente. 80% clients ds la vingtaine. Un peu bruyant (musique très forte), peu d’animation.
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