Are you travelling on a WestJet departure or return flight between July 30 and August 4, 2026? Please review the important information regarding your reservation here (French only).
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Benjamin R.
Family travel, July 15, 2026
Disservice
Mauvais service
Disservice
Mauvais service
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Jonathan F.
Spouse travel, July 9, 2026
IMPORTANT facts!!!
faits IMPORTANTS !!!
It's HOT in July in Mexico and there's a lot of seaweed on the beaches, but otherwise the RIU hotels are GREAT
Fait CHAUD en Juillet au Mexique et il y a beaucoup d'algues sur les plages mes sinon les hotels RIU sont SUPER
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Jean C.
Spouse travel, June 26, 2026
Okay overall
Ok dans l ensemble
I won't be returning to this hotel. The first time I stayed in a 13-story hotel, there isn't much space for walking; everything is cramped. The service is excellent, the buffet is repetitive, but the waiter Alexander, located towards the back, provides extraordinary service. He sees you arrive and takes care of your comfort; he truly deserves his tip. You won't want for anything. The Italian, Asian, and Mexican restaurants are very good. The steak and ribeye are tough, full of gristle and fat. The best is the four-meat platter. The chicken and ribs have very little meat. The rooms are very large. The pools are small. The staff are dedicated to serving you well, and the hotel is very clean. Have a good trip!
Je ne vais pas retourner à cette hôtel premières x dans un hôtel en à 13 étages ceci donne pas une grande surface de terrain pour la promenade tout est comprimer le service est excellent le buffet est redondant mais le serveur Alexander ce situe vers l arrière un service extraordinaire il vous voit arriver et prend soins de votre confort il mérite grandement son pourboire vous allez manquer de rien les resto italien asiatique et mexicain très bien le steak l entrecôte dur plein de nerfs et gras le mieux c est le plat quatre viandes , le poulet les cotes lève peu de viande les chambres très grandes Les piscines petite les employés dévouer a bien vous servir très propre voilà bon voyage
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Chantal L.
Spouse travel, April 30, 2026
An unforgettable stay
Séjour inoubliable
Good quality food variety, very clean hotel, everything nearby. Bathroom no magnifying mirror. Big waves at the sea.
Variété de nourriture de bonne qualité hotel très très propre tout est à proximité. Salle de bain pas de miroir grossissant .à la mer de grosses vagues
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Karlyne R.
Friends travel, April 1, 2026
Wow, great hotel and location in Cancun!
Wow super hôtel et place à cancun
Nothing to say
Rien a dire
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