Are you travelling on a WestJet departure or return flight between July 30 and August 4, 2026? Please review the important information regarding your reservation here (French only).
Located on the sparkling white-sand beaches of Cancun, the Royalton CHIC Suites Cancun Resort and Spa is an adults-only resort. This luxury property is in the heart of the action and is the perfect location for vacationers looking to experience the area's legendary nightlife. It is also just steps away from the attractions of downtown Cancun.
The friendliness and helpfulness of the staff are highly appreciated, contributing to a positive experience. Guests highlight the hotel's beauty, modernity, and excellent maintenance. The beach is described as beautiful, clean, and with fine sand, and the quality of the food, particularly in the à la carte restaurants, is frequently praised. However, some guests mention that the pools are small or noisy. The quality of the buffet is also occasionally considered average.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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My le L.
Spouse travel, July 22, 2026
It's acceptable, the staff are very polite and welcoming.
C est acceptable, le personnel très poli ,accueillant.
The buffet doesn't have much choice; every day is pretty much the same. The fruit selection is very limited, with little variety, and there's not much beef, only hamburger meat. Most of the dishes are Mexican, with no Italian, Chinese, or Greek options, except for reservations at the specialty restaurants. The best thing about Royalton is the coffee bar on the terrace. The servers at the buffet aren't welcoming unless you tip them. It's different in the restaurants; the servers are welcoming and suggest the best dishes we'd missed. We were very satisfied.
Le buffet n a pas trop de choix, tous les jours sont presque pareil , les fruits sont très limités pas beaucoup de variations, pas bcp de viande de bœuf seulement viande de hamburger, la plupart des plats sont mexicains ,pas de variations italiens ,chinois, grec….sauf les réservations dans les restaurants spécialisés. Le meilleur dans Royalton c est le bar à café sur la terrasse. Les serveurs dans le buffet ne sont pas accueillants à moins qu on leur donne le pouboire. C est différent dans les restaurants les serveurs sont accueillants, nous suggèrent les meilleurs plats qu on ignore.. très satisfaits.
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Johanne G.
Solo travel, April 25, 2026
Everything was perfect!
Tout était parfait!
I loved my stay at the Royalton Chic Cancun. The beach was beautiful, with no seaweed and plenty of beach chairs. The meals at the specialty restaurants were also very good, and the service was impeccable. The staff was kind and helpful, and the hotel was very clean. I will definitely return!
J’ai adoré on séjour au Royalton Chic Cancun. La plage était magnifique, pas d’algues et beaucoup de chaises de plage. Les repas dans les restaurants de spécialité étaient aussi très bons et le service impeccable.
More... Less...Le personnel était gentil et serviable et l’hôtel très propre. J’y retournerai sûrement!
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Monica O.
Spouse travel, April 14, 2026
A very beautiful week
Une très belle semalne
A wonderful week, it's a shame we had to pay for our drinks at the restaurant. We preferred to stay at the beach and the pool.
Une très belle semaine, dommage que nous devions payer nos consommations sur le top. Nous avons préférés rester à la plage et la piscine.
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Annie D.
Spouse travel, April 7, 2026
Wonderful
Merveilleux
I loved everything
J’ai tout adoré
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Julie L.
Spouse travel, March 31, 2026
First time in Cancún
Première fois à Cancún
Wide open spaces, a safe environment, a perfect beach, comforting food – in short, an exceptional vacation! The only downside was the evening activities; there was a bit too much karaoke.
De grands espaces, endroit sécuritaire, plage parfaite, nourriture réconfortante, bref des vacances exceptionnelles! Un seul bémol les activités en soirée, un peu trop de karaoké.
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