Guests particularly appreciate the numerous swimming pools and water features, the quality and variety of the food, and the entertaining activities and activities. The rooms are considered beautiful, spacious, and well-equipped, and the overall cleanliness of the property is very satisfactory. The staff is also praised for their warm welcome, attentiveness, and excellent service. However, the beach is sometimes affected by seaweed, occasionally making swimming difficult. Additionally, some guests found the buffet or à la carte restaurants somewhat disappointing, mentioning issues with the variety or temperature of the dishes.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Jean B.
Friends travel, November 4, 2026
Magnificent hotel
Magnifique hôtel
The hotel is newly renovated and magnificent, with a lobby that opens onto two floors. Fresh water dispensers have been installed on each floor, saving us from constantly searching for water bottles – it's fantastic! The food is excellent, both at the buffet and in the restaurants, and the staff are welcoming and smiling. Apart from the brownish sea and the uncomfortable sun loungers, everything is perfect!
Hôtel fraîchement rénové et grandiose avec son lobby ouvert sur deux étages
More... Less...On a installé des distributeurs d’eau fraîche à chaque étage nous évitants de chercher des bouteilles d’eau à tout moment, c’est génial
La nourriture est excellente tant au buffet qu’aux restaurants et le personnel est accueillant et souriant
À part la mer brunâtre et les chaises longues peu confortables tout est parfait !
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Marilyne D.
Friends travel, November 2, 2026
Royalton riviera cancun
Royalton riviera cancun
I loved the Royalton in terms of food, room cleanliness, and service; however, the atmosphere wasn't there. They always played yoga music until noon or 1 p.m., which was a bit sleepy!
J’ai adorer le Royalton côté nourriture chambre propreté et le service parcontre ambiance n’est pas là il mettre tjs la musique de yoga jusqu’à midi 13h c’est endormant un peu !!
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Aline H.
Spouse travel, November 2, 2026
Wow🤩
Wow🤩
I'd do it again 🙂🙂
A refaire 🙂🙂
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Patrick G.
Family travel, October 21, 2026
Family vacation
Vacances en famille
Everything was perfect. Only a lot of sargassum seaweed on the beach. They were constantly working to collect it. A superb hotel!!
Tout etais parfais.
More... Less...Seulement beaucoup de sargasse a la plage.
Il travaillait continuellement pour les ramasser.
Un hôtel superbe !!
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Suzanne G.
Spouse travel, October 19, 2026
A wonderful experience
Très belle expérience
We had a wonderful week; everything was perfect: a lovely room, fantastic entertainment, and a wide variety of à la carte restaurants. Everything was delicious. We'll definitely be back.
Nous avons passé une très belle semaine, tout était parfait, une belle chambre, une animation hors du commun et une grande variété de restaurants à la carte. Tout était bon. Nous allons y retourner
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