Please note that our offices are currently closed for Québec's National Holiday. We will be back on June 25 at 9:00 a.m.
Guests particularly appreciate the friendliness and helpfulness of the staff, contributing to a pleasant experience. The beach is considered beautiful and well-maintained, as are the pool and the entire resort. Furthermore, the à la carte restaurants, especially the one at the Sanctuary, are often praised for their good quality. However, the food is sometimes considered repetitive and of average quality, particularly at the buffet.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Andre C.
Spouse travel, February 15, 2026
Our stay at the sanctuary
Notre séjour au sanctuaire
A very nice beachfront location for the block starting with rooms 33, as it's very close to the beach and the small bar, in addition to the beach BBQ. The rooms really need a lot of TLC, yes, because we were there in 2016 and wow, what beautiful rooms we had! But this time, be warned, it was a disappointment. The restaurants were very good, and the service was always excellent, as was the housekeeping. In short, we had a great week. Yes, the hotel needs renovating, but otherwise, it's good. Note that while there are full suites, the junior suite is just a large room, not a suite.
Très belle endroit côté plage pour le bloc commance par les chambre 33 car très proche de la plage pis du petit bar en plus du BBQ de plage
More... Less...Pour les chambres ils ont bessoin vraiment de beaucoup beaucoup d amours oui car on avais été en 2016 et wow quelle belle chambres nous avions eu mais la attention déception
Pour les resto on a très bien mangé et toujours un très bon service et même choses par rapport au service de femme de chambre
En résumé on a passé une belle semaine oui il faut rénover l hôtel mais les restes bien
Attention oui il a des suite complets mais la suite junior sais juste un grand chambre pas une suite
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Suzie K.
Spouse travel, February 9, 2026
Banana mama :)
Bananamama :)
Unfortunately, it was cold during our stay! Coats, fleeces, jeans, and jogging bottoms were essential. Aside from the musty smell when we walked in, the room was okay, but there was no hot water because it's heated by the sun, and there wasn't any! But Bananamama saved the day, haha!
Malheureusement, il a fait froid pendant notre séjour ! Manteau, polar, jeans et jogging étaient de mise. À part l'odeur d'humidité en entrant, la chambre était OK mais l'eau chaude absente parce qu'elle est chauffée par le soleil et il n'en avait pas !! Sinon, le bananamama nous a sauvés ha ha ha!
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Danielle B.
Spouse travel, January 16, 2026
Satisfied
Satisfaite
Outdated bedroom and bathroom in need of renovation
Chambre désuète et salle de bain à refaire
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Lucie L.
Family travel, November 22, 2025
Exceptional staff
Personnel exceptionnel
The rooms need a lot of TLC and cleaning, but other than that, everything was perfect. The buffet was decent for Cuba, and the à la carte restaurants were very good. We stayed at the Sanctuary side and received exceptional service! They took care of booking our à la carte restaurants, massages, etc. If we needed anything, we just asked and received it within minutes. A wonderful vacation!
Les chambres ont besoin de beaucoup d'amours et de nettoyage mais a part ca tout était parfait. Le buffet correct pour Cuba, les resto a la carte très bon. Nous étions côte Sanctuary et nous avons eu un service exceptionnel!!! Ils s'occupe de réserver nos resto a la carte, massage etc.. si on a besoin de quelque chose on le demande et on le reçoit en quelques minutes. Très belle vacance
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Sébastien M.
Spouse travel, November 7, 2025
Grand Memories Sanctuary
Grand Memories Sanctuary
Very friendly staff
Personnel très sympathique
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