Entertainment
Overall look
Bar(s)
Buffet(s)
Room
Staff
Pool(s)
Beach
Cleanliness
Restaurant(s)
The hotel is widely praised for its recent renovation, offering spacious and immaculate rooms. The overall cleanliness, from the common areas to the beach and pools, is consistently commended. Guests also highlight the staff's friendliness and dedication, as well as the beauty and cleanliness of the beach with its clear water. However, some visitors have mentioned an occasional lack of entertainment. Additionally, it is sometimes noted that the buffet food can be repetitive or served lukewarm.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Diane L.
Family travel, October 18, 2026
Nice hotel 8/10
Belle hôtel 8/10
We really enjoyed our holiday. The place is very, very quiet; there were no evening shows or poolside activities, which would have been nice. The hotel was clean and the staff very friendly. The buffet was a bit repetitive, but the food was excellent. There was always space at the pool and on the beach!
Nous avons bien aimé nos vacances. L'endroit est très très calme pas de spectacle en soirée ou d'animation en piscine cela aurai été apprécié. Hôtel propre et le personnel est très aimable. Le buffet est toutefois redondant mais nourriture excellente. Toujours de la place a la piscine et a la plage !
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Ginette D.
Family travel, October 14, 2026
One of my most beautiful trips
Un de mes plus beau voyage
Exceptional beach, impeccable hotel and room and the buffet was excellent… it was worth the two-hour journey via Punta Cana airport.
Plage exceptionnelle , hôtel et chambre impeccable et le buffet était excellent … ça vaut le deux heures de déplacement via l’aéroport de punta cana .
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Camille S.
Spouse travel, August 17, 2026
Don’t listen to the negative reviews! ✨
Don’t listen to the negative reviews! ✨
I was quite hesitant about this hotel because of some of the reviews I had read.
First of all, I want to mention that I’ve stayed at many all-inclusive resorts, including several 4-star and higher-rated hotels.
The staff
Some reviews mentioned that the staff wasn’t very attentive or didn’t listen to guests. In my experience, I was polite and I was treated like a queen. The staff is friendly, attentive, and the portions are very generous. Special mention to Félix, Maria, Nelson, Alberto, Adalberto, Rosemary, Sarah, and many others! ❤️
The food
First of all, the Italian restaurant was amazing. The carbonara was excellent.
At the sushi restaurant, everything was delicious and very fresh.
The buffet was varied and, contrary to some of the reviews I had read, everything was hot and there was plenty of variety.
The rooms
The rooms are clean, beautiful, modern, and look brand new. Personally, the shower door wasn’t an issue because I was staying with my boyfriend, but the shower door is transparent. So, for a family, you would probably have to cover it with a towel. For a couple, though, it’s perfectly fine!
The entertainment
In the evening, the rooftop is really fun! However, there isn’t a lot of big entertainment, so if you still want to relax in the evening, it’s perfect. There was barely any noise, which was exactly what I wanted.
The facilities
The facilities are clean, modern, and look brand new.
Overall, I had an amazing stay and honestly had a dream vacation! I definitely recommend this hotel, and I’m really glad I didn’t let the negative reviews influence my decision too much. ❤️
I was quite hesitant about this hotel because of some of the reviews I had read.
More... Less...First of all, I want to mention that I’ve stayed at many all-inclusive resorts, including several 4-star and higher-rated hotels.
The staff
Some reviews mentioned that the staff wasn’t very attentive or didn’t listen to guests. In my experience, I was polite and I was treated like a queen. The staff is friendly, attentive, and the portions are very generous. Special mention to Félix, Maria, Nelson, Alberto, Adalberto, Rosemary, Sarah, and many others! ❤️
The food
First of all, the Italian restaurant was amazing. The carbonara was excellent.
At the sushi restaurant, everything was delicious and very fresh.
The buffet was varied and, contrary to some of the reviews I had read, everything was hot and there was plenty of variety.
The rooms
The rooms are clean, beautiful, modern, and look brand new. Personally, the shower door wasn’t an issue because I was staying with my boyfriend, but the shower door is transparent. So, for a family, you would probably have to cover it with a towel. For a couple, though, it’s perfectly fine!
The entertainment
In the evening, the rooftop is really fun! However, there isn’t a lot of big entertainment, so if you still want to relax in the evening, it’s perfect. There was barely any noise, which was exactly what I wanted.
The facilities
The facilities are clean, modern, and look brand new.
Overall, I had an amazing stay and honestly had a dream vacation! I definitely recommend this hotel, and I’m really glad I didn’t let the negative reviews influence my decision too much. ❤️
Review details
Christian F.
Spouse travel, July 31, 2026
Too expensive for the services provided.
Trop dispendieux pour les services rendus
Perhaps 20% of the staff can speak English; otherwise, be prepared to speak Spanish. The service at the buffet is extremely slow; it takes about 10 minutes to get a coffee in the morning, even when the dining area is only 50% full.
Peut être 20% du personnel est capable de répondre en anglais sinon préparez vous à parler Espagnol. Le service est extrêmement lent au buffet, genre 10 minutes pour avoir un café le matin même si la salle est occupée seulement à 50%.
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Christian F.
Spouse travel, July 31, 2026
Too expensive for the services provided.
Trop dispendieux pour les services rendus
Perhaps 20% of the staff can speak English; otherwise, be prepared to speak Spanish. The service at the buffet is extremely slow; it takes about 10 minutes to get a coffee in the morning, even when the dining area is only 50% full.
Peut être 20% du personnel est capable de répondre en anglais sinon préparez vous à parler Espagnol. Le service est extrêmement lent au buffet, genre 10 minutes pour avoir un café le matin même si la salle est occupée seulement à 50%.
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