The hotel is highly regarded for its beautiful setting, modern amenities, and excellent overall experience. The staff is frequently praised for their attentiveness, friendly service, and high quality. The impeccable cleanliness of the property, rooms, and grounds is a major strength, as is the quality and variety of the food. The beach is considered beautiful, wide, and well-equipped, and the rooms are perceived as luxurious and comfortable. However, some reviews occasionally mention communication issues or challenging beach conditions, particularly due to waves or sargassum seaweed.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Sarah maude R.
Family travel, June 3, 2026
exceptional trip
voyage exceptionnel
Everything was perfect, one of my favorite places. The beach had sargassum seaweed, but that wasn't the hotel's fault at all. Otherwise, I highly recommend this hotel.
tout était parfait une de mes plus belles places ,ce qui fait la difference dans cette hotel c’est le service ainsi que la nourriture.La probretée est aussi exemplaire ,je vous recommande fortement cette hotel
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Valérie B.
Spouse travel, May 31, 2026
Secret Tides Punta Cana
Secret Tides Punta Cana
Everything was perfect. The most important aspect of this experience was the staff's service: they were always anticipating our needs, extremely kind, and constantly smiling. The grounds were spotlessly clean. The landscaping is beautiful, as are the rooms. Seaweed was collected every 15 minutes. It was, by far, the best-maintained site for seaweed management. There are umbrellas for everyone. The service from Ziny, Alexander, and Francesco was outstanding. The lunch buffet was the most comprehensive I have ever experienced. The evening meals were good, but I have eaten better elsewhere.
Tout était parfait. Le point le plus important de cette expérience est le service du personnel : ils sont toujours à l’avant de nos besoins, extrêmement gentils et constamment souriants. Les lieux étaient d’une propreté impeccable. L’aménagement extérieur est magnifique, tout comme les chambres.
More... Less...Les algues étaient ramassées toutes les 15 minutes. C’était, de loin, le site le mieux entretenu pour la gestion des algues. Il y a des parasols pour tout le monde.
Service extraordinaire de Ziny, Alexander et Francesco. Le buffet du déjeuner est le plus complet que j’aie jamais expérimenté. Les repas du soir sont bons, mais j’ai déjà mieux mangé ailleurs..
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Patrick B.
Spouse travel, May 21, 2026
A perfect trip!
Un voyage parfait!
Superb location! Plenty of chairs available at the pool and beach. The sargassum seaweed is collected several times a day, so the sea is always accessible. The food at the buffet and in the restaurants is excellent. The cleanliness and decor, the friendliness of the staff, and the unique little touches of Secrets Hotels will ensure you have a wonderful stay.
Endroit superbe! Beaucoup de chaises disponibles à la piscine et à la plage. Les sargasses sont ramassées plusieurs fois par jour, la mer est donc toujours accessible. La nourriture au buffet et dans les restaurants est excellente. La propreté et la décoration des lieux, la gentillesse des employé.es et les petits détails uniques aux hôtels Secrets vous feront passer un merveilleux séjour.
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Magalie P.
Spouse travel, May 15, 2026
The best hotel I've ever stayed at!
Le meilleur hôtel visité!
Fantastic hotel, very clean and the rooms are gorgeous! I highly recommend it! Excellent service, I stayed in the Preference Club and the sea view was breathtaking 🌊
Super hôtel, très propre et les chambres sont magnifiques ! Je recommande à tout le monde ! Très bon service, j’ai pris le club préférence et la vue sur la mer est majestueuse 🌊
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Manon G.
Spouse travel, April 6, 2026
I would give it a 7/10.
Je donnerais 7/10
The food was more than ordinary, the buffet was repetitive, and the à la carte restaurant was inconsistent—one night it's good, two days later it's very mediocre. However, the resort and the rooms are spotless.
Tout ce qui était nourriture c était plus que ordinaire buffet redondant restaurant à la carte non constants un soir c’est bon et deux jours après c est très médiocre mais le site est super propre ainsi que les chambres
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