The hotel is highly regarded for its beautiful setting, modern amenities, and excellent overall experience. The staff is frequently praised for their attentiveness, friendly service, and high quality. The impeccable cleanliness of the property, rooms, and grounds is a major strength, as is the quality and variety of the food. The beach is considered beautiful, wide, and well-equipped, and the rooms are perceived as luxurious and comfortable. However, some reviews occasionally mention communication issues or challenging beach conditions, particularly due to waves or sargassum seaweed.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Marc-antoine T.
Spouse travel, October 8, 2026
A wonderful hotel for relaxation.
Magnifique hôtel pour relaxer
We loved our stay at Secrets Tide! We had a beautiful swim-out room, very comfortable, although there were never any shortages of chairs at the pools or on the beach during this less busy period. Everything is very clean and the staff are very friendly throughout the resort. Managers even checked in several times during the week to make sure our stay was going well. The buffet and à la carte restaurants are excellent. The 24-hour café is a nice bonus. It's a rather quiet hotel, which is exactly what we were looking for. Beautiful beach without rocks and not much seaweed despite the time of year. There were good waves due to the wind, which we also enjoyed. A very nice, recently built hotel where everything has been well thought out; we would definitely love to return!
Nous avons adoré notre séjour au Secrets Tide! Nous avions une magnifique chambre swim out, très agréable bien qu'il ne manquait jamais de chaises aux piscines ou à la plage en cette période moins achalandée. Tout est très propre est le personnel est très gentil partout sur le resort. Des responsables s'assurent même que notre séjour se passe bien à quelques reprises durant la semaine. Le buffet et les resto à la carte sont excellents. Le café ouvert 24h est un beau plus. C'est un hôtel plutôt tranquille et c'est ce que nous recherchions. Belle plage sans roche et pas beaucoup d'algues malgré la période de l'année. Il y avait de bonnes vagues en raison du vent, ce qu'on aime bien aussi. Très bel hôtel récent ou tout a bien été pensé, nous aimerions assurément y retourner!
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Steve R.
Spouse travel, September 8, 2026
Hotel 5* ++
Hotel 5* ++
Excellent hotel in every way. The beach was full of sargassum, but that's the season.
Hotel exceĺlent sur tout les points
More... Less...La plage était remplis de sargasme mais cest la saison
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Eric T.
Spouse travel, August 12, 2026
Not a secret, maximum, a dream
Pas un secrets maximum un dream
No accessible toilets near the pools. The pool was barely cleaned; there was dirt at the bottom throughout our trip that was never removed (leaves, papers, straws). The buffet lacked variety. The corridors were never cleaned; debris and squashed insects were present throughout the trip—we've never seen anything like it anywhere else, etc.
Pas de toilettes accessible prêt des piscines
More... Less...Piscine pas nettoyer ou presque ,il y avait des saletés au fond tout le long de notre voyage jamais enlever (feuilles,papiers,pailles)
Buffet manque de variétés
Corridor n’ont jamais été nettoyer des débris et insectes écraser on été présent tout le long du voyage jamais vue ça ailleurs etc…
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Sarah maude R.
Family travel, June 3, 2026
exceptional trip
voyage exceptionnel
Everything was perfect, one of my favorite places. The beach had sargassum seaweed, but that wasn't the hotel's fault at all. Otherwise, I highly recommend this hotel.
tout était parfait une de mes plus belles places ,ce qui fait la difference dans cette hotel c’est le service ainsi que la nourriture.La probretée est aussi exemplaire ,je vous recommande fortement cette hotel
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Valérie B.
Spouse travel, May 31, 2026
Secret Tides Punta Cana
Secret Tides Punta Cana
Everything was perfect. The most important aspect of this experience was the staff's service: they were always anticipating our needs, extremely kind, and constantly smiling. The grounds were spotlessly clean. The landscaping is beautiful, as are the rooms. Seaweed was collected every 15 minutes. It was, by far, the best-maintained site for seaweed management. There are umbrellas for everyone. The service from Ziny, Alexander, and Francesco was outstanding. The lunch buffet was the most comprehensive I have ever experienced. The evening meals were good, but I have eaten better elsewhere.
Tout était parfait. Le point le plus important de cette expérience est le service du personnel : ils sont toujours à l’avant de nos besoins, extrêmement gentils et constamment souriants. Les lieux étaient d’une propreté impeccable. L’aménagement extérieur est magnifique, tout comme les chambres.
More... Less...Les algues étaient ramassées toutes les 15 minutes. C’était, de loin, le site le mieux entretenu pour la gestion des algues. Il y a des parasols pour tout le monde.
Service extraordinaire de Ziny, Alexander et Francesco. Le buffet du déjeuner est le plus complet que j’aie jamais expérimenté. Les repas du soir sont bons, mais j’ai déjà mieux mangé ailleurs..
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