Guests particularly appreciate the beautiful, long, and clean beach with its warm, turquoise water. The quality of the food is also frequently highlighted, both at the buffet and in the à la carte restaurants. Furthermore, the staff is generally perceived as welcoming and providing good service. The grounds and rooms are also considered clean and well-maintained, and many rooms offer lovely sea views. However, it is sometimes mentioned that the rooms can be perceived as small, lacking storage space, or some amenities.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Louise M.
Solo travel, April 18, 2026
Doloy trip
Voyage doloy
Very small room, complex dates from the 1980s, food good but limited selection. Very beautiful, wide beaches, the palapas are spaced far apart.
Très petite chambre, complexe date des années 1980,nourritures bonne mais choix restreint. Très belles plage larges les palapas sont espacées.
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Philippe D.
Spouse travel, January 27, 2026
Excellent location
Excellente localisation
Natural beauty of the place
Beauté naturelle du lieu
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Julie U.
Spouse travel, January 11, 2026
A very small but very clean room, amazing beach and food
Une chambre très petite mais très propre, plage et nourriture incroyable
Beautiful place
Belle endroit
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Michel M.
Spouse travel, December 20, 2024
A beautiful, sunny and pleasant stay
Un beau séjour ensoleillé et agréable
Very beautiful and well-maintained beach. Salesperson a bit annoying but... The Excellence catamaran tour is worth it but make sure you are 4 people to get free transport
Plage très belle et bien entretenue. Vendeur un peu tannant mais…
More... Less...Le tour de catamaran Excellence vaux la peine mais assurez-vous d’être 4 personnes pour avoir transport gratuit
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Catherine C.
Spouse travel, September 12, 2024
Our experience
Notre expérience
My boyfriend and I really enjoyed the beach and the pool. I really liked the swim-up bar; there were a lot of choices for cocktails and mocktails. Also, the food was good. I especially liked the Coconut Grill. Regarding customer service, there are some areas that need improvement. There were some very welcoming waitresses who provided good service, but others were cold and we felt like we were bothering them. Also, we had to go directly to the reception desk to get new shower and beach towels because it had been 3 days since anyone had come. Finally, we were charged $10 if we wanted a maid to come and make our bed, even though we paid a fee for the service.
Moi et mon copain on a beaucoup aimé la plage et la piscine. J'ai beaucoup aimé le bar dans la piscine, il y avait beaucoup de choix de cocktails et de mocktails. Aussi, la nourriture était bonne. J'ai particulièrement aimé le Coconut Grill. Du côté du service à la clientèle, il y a certains points à retravailler. Il y avait des serveuses très accueillantes et qui nous ont offert un bon service, mais d'autres étaient froides et on avait l'impression de les déranger. Aussi, il a fallu aller directement à la réception pour qu'ils nous donnent des nouvelles serviettes de douche et de plage, car ça faisait 3 jours que personnes n'étaient venu. Finalement, nous étions chargé 10$ si on voulait qu'une femme de ménage vienne faire notre lit alors qu'on a payer des frais pour avoir un service.
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