The Dreams Vista Cancun Resort & Spa is a new 5-star beachfront resort located in Cancun's Hotel Zone, approximately 21 km from the airport. This luxury hotel offers 232 rooms and suites, 3 swimming pools, 9 restaurants, 6 bars, a spa, and a host of activities to keep you entertained.
Guests particularly appreciate the staff for their attentive and exceptional service. The hotel is described as beautiful and comfortable, with lovely, well-maintained facilities and pools. The cleanliness of the property and rooms is also highlighted, as is the excellent quality and variety of the food. However, it is sometimes noted that the beach is modestly sized and can be rocky or have seaweed, occasionally making walks less enjoyable.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Cathy A.
Family travel, August 2, 2026
Second time and the last!
2e fois et la dernière !
The staff were much friendlier and more cheerful than on my first trip. From August 15th, the hotel will be adults-only. It's impossible to relax on the beach because they're building a wedding venue. I knew space was almost nonexistent, but the only small section on the right is reserved for the "preferred" class; in fact, to access this class, you have to pay US$80 per day and change rooms. Many restaurants were closed due to staff shortages.
Personnel beaucoup plus sympathique et souriant que lors de mon premier voyage. À compter du 15 août, l’hotel sera que pour adultes seulement. Impossible de se reposer à la plage car ils construisent un emplacement pour les mariages. Je savais je la place était presque inexistante mais la seule petite partie à droite est réservé a la classe « preferd » d’ailleurs pour avoir droit a cette classe, on doit payée 80 US par jour et effectuer un changement de chambre. Beaucoup de restaurant étaient fermée pour manque de personnel.
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Albert L.
Family travel, February 27, 2026
very nice vacation
tres belle vacances
Beautiful hotel and very pleasant temperature despite the wind
belle hotel et tres belle température malgrés le vent
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David G.
Family travel, February 20, 2026
Good value for money
Bon rapport qualité-prix
The staff were incredibly kind and often went out of their way to ensure we had a pleasant stay with our young children. One of the concierges even arranged a special activity for our eldest. We loved the playroom, perfect for our children to play quietly away from all the outside chaos. There was a great selection at the bar. We enjoyed the restaurants. However, we felt the buffet lacked variety. There was only one pool, and the beach is small. Overall, we were satisfied considering the price we paid.
Le personnel était super gentil en nous accomodant souvent pour que notre séjour soit agréable avec nos jeunes enfants. Un des concierges a même mis en place une activité toute spéciale pour notre aîné. Nous avons adoré la salle de jeu, parfait pour nos enfants pour jouer tranquillement sans tout le chaos extérieur.
More... Less...Grande sélection au bar. Nous avons bien aimé les restaurants. Par contre, nous trouvions qu'il manquait de sélection au buffet.
Il y avait une seule piscine et la plage est petite.
Au final, nous sommes satisfaits contenu du prix payé.
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Lidia S.
Spouse travel, January 28, 2026
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Samir G.
Family travel, January 26, 2026
vacation
vACANCES
Small beach with only 10 chairs if you're not Preferred
Petite plage pour 10 chaises si t'es pas Preferred
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