Cheaper Vacations
The Reef 28 Hotel And Spa
The Reef 28 Hotel And Spa
The Reef 28 Hotel And Spa
The Reef 28 Hotel And Spa
The Reef 28 Hotel And Spa

The Reef 28 Hotel And Spa Stars Stars Stars Stars Stars

Riviera Maya, Mexico

120 rooms in the hotel

120

Rooms*

1 swimming pool at the hotel

1

Swimming pool*

3 restaurants at the hotel

3

Restaurants*

3 bars at the hotel

3

Bars*


Description

Located in the heart of Playa del Carmen, just steps from the lively 5th Avenue, Reef 28 is the perfect destination for your next adults-only getaway (18+ only).


Map


Evaluations

Overall ratings

Ratings explanation

Excellent
81% to 100%
Very good
61% to 80%
Average
41% to 60%
Poor
21% to 40%
Horrible
0% to 20%

12
6
0
0
0

Breakdown of ratings according to each of the criteria

Entertainment
59%

Entertainment

10 / 10
2
9 / 10
1
8 / 10
4
7 / 10
1
6 / 10
3
5 / 10
2
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
3
Overall look
93%

Overall look

10 / 10
11
9 / 10
3
8 / 10
3
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Bar(s)
91%

Bar(s)

10 / 10
8
9 / 10
4
8 / 10
5
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Buffet(s)
88%

Buffet(s)

10 / 10
6
9 / 10
6
8 / 10
3
7 / 10
2
6 / 10
1
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Room
93%

Room

10 / 10
11
9 / 10
3
8 / 10
3
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Staff
94%

Staff

10 / 10
12
9 / 10
3
8 / 10
2
7 / 10
1
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Pool(s)
82%

Pool(s)

10 / 10
7
9 / 10
5
8 / 10
2
7 / 10
0
6 / 10
2
5 / 10
0
4 / 10
1
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
1
Beach
57%

Beach

10 / 10
4
9 / 10
0
8 / 10
0
7 / 10
2
6 / 10
2
5 / 10
4
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
3
Cleanliness
95%

Cleanliness

10 / 10
12
9 / 10
3
8 / 10
3
7 / 10
0
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0
Restaurant(s)
92%

Restaurant(s)

10 / 10
11
9 / 10
2
8 / 10
3
7 / 10
2
6 / 10
0
5 / 10
0
4 / 10
0
3 / 10
0
2 / 10
0
1 / 10
0
0 / 10
0

Reviews

Olivier R.

Friends travel, January 29, 2026
75%
Good for seeing the city
Bon pour voir la ville

Nice hotel to enjoy the city of Playa del Carmen, but not many options and activities to do at this hotel.

Belle hôtel pour enjoy la ville de Playa del Carmen, mais pas beaucoup d’options et d’activités à faire dans cette hôtel.

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Translated from french by AI

Review details

Entertainment
4/10
Overall look
7/10
Bar(s)
9/10
Buffet(s)
6/10
Room
8/10
Staff
10/10
Pool(s)
6/10
Beach
N/A
Cleanliness
8/10
Restaurant(s)
7/10

Nadir D.

Spouse travel, November 27, 2025
90%
Luxury hotel for young adults.
Hôtel de luxe pour des jeunes adultes.

Luxury restaurant, luxury room, luxury hotel, rooftop pool, superb view, beautiful women in bikinis, young adults with great bodies, great music, and excellent service. Unfortunately, the pool isn't very large. The public beach near the hotel has a terrible smell from the sewage pipes. To enjoy a clean beach and a large outdoor pool, they offer transportation to the other two Reefs, with shuttles departing hourly. Thank you and have a great vacation!

Restaurant de luxe, chambre de luxe, hôtel de luxe, piscine sur le toit, vue superbe, des belles femmes avec bikini, des jeunes adultes avec des beaux corps de la belles musique et un excellent service, piscine pas très grande malheureusement, la plage public proche de l’hôtel, zéro avec odeur des conduites d’évacuation, pour profiter d’une plage propre et grande piscine externe, ils vous proposent d’aller dans les deux autres Reef avec un transport qui passe chaque heure.
Merci et bonne vacances

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Translated from french by AI

Review details

Entertainment
10/10
Overall look
10/10
Bar(s)
8/10
Buffet(s)
10/10
Room
10/10
Staff
8/10
Pool(s)
0/10
Beach
10/10
Cleanliness
10/10
Restaurant(s)
10/10

Vanessa P.

Spouse travel, November 15, 2025
75%
The reef 28 hotel and spa
The reef 28 hotel and spa

The hotel is nice, the food is excellent, and the drinks are just wow, but it was difficult to get anything to eat after 10 pm and anything to drink after 1 am, and almost half the dishes at the à la carte restaurants had extra charges. We were told to go out if we wanted to eat after 10 pm. It's true there are plenty of nice restaurants nearby, but I didn't dare go out in the evening... Despite everything, it was a wonderful holiday 😘 We really enjoyed the week despite the rain we had and even though we had to leave at 7:30 am for the airport on the last day.

L'hôtel est bien, la nourriture est excellente et les breuvages juste wow, mais difficile d'avoir de quoi manger après 22h et à boire après 1h et presque la moitié des plats étaient avec des extras pour les restaurants à la carte.
. On s'est fait dire de sortir si nous voulions manger après 22h. C'est vrai qu'il y a pleins de beaux restaurants autour, mais je n'osais pas sortir le soir... Malgré tout, c'étais de très belles vacances 😘 Nous avons vraiment enjoyer la semaine malgré la pluie que nous avons eu et même si nous devions quitter à 7h30 pour l'aéroport la dernière journée.

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Translated from french by AI

Review details

Entertainment
5/10
Overall look
8/10
Bar(s)
8/10
Buffet(s)
8/10
Room
7/10
Staff
7/10
Pool(s)
8/10
Beach
5/10
Cleanliness
8/10
Restaurant(s)
8/10

Alexandre L.

Friends travel, October 24, 2025
80%
Beautiful place in general well located
Belle endroit en général bien situer

I recommend it

Je le recommande

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Translated from french by AI

Review details

Entertainment
6/10
Overall look
9/10
Bar(s)
9/10
Buffet(s)
7/10
Room
8/10
Staff
8/10
Pool(s)
9/10
Beach
5/10
Cleanliness
9/10
Restaurant(s)
9/10

Karine G.

Spouse travel, October 8, 2025
90%
Beautiful place
Endroit magnifique

Everything was more than perfect, the only downside was the pool and spas, which could use some updating. The concrete coating is unpleasant and broken in several places. The food and service were excellent, the waiters Freddy and Anel were lovely!

Tout était plus que parfait seul bémol la piscine et les spas aurait besoin d'un rafraîchissement . L'enduit de béton est désagréable et brisé a plusieurs endroits . Nourriture et service extra,les serveurs Freddy et Anel sont adorable !

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Translated from french by AI

Review details

Entertainment
6/10
Overall look
10/10
Bar(s)
10/10
Buffet(s)
10/10
Room
10/10
Staff
9/10
Pool(s)
4/10
Beach
N/A
Cleanliness
9/10
Restaurant(s)
10/10

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