The cleanliness of the hotel and rooms is highly praised, as is the quality and variety of the food, including both the buffets and à la carte restaurants. The staff is frequently commended for their warm welcome and helpfulness. The beautiful beach, ideal for long walks, and the proximity to 5th Avenue and Playa del Carmen are also strong points. However, it is sometimes mentioned that the buffet could lack variety or quality. Additionally, the presence of boats on the beach can occasionally impact the view, noise, or odors.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Alexandra G.
Spouse travel, October 14, 2026
Very good overall
Tres bien dans l'ensemble
8.5/10
8.5/10
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James T.
Spouse travel, October 14, 2026
Friendly and helpful staff. It's a 10+
Personnels souriant et serviable. C’est un 10+
We loved our week at Reef Coco Beach. The staff were all exceptional, smiling, helpful, and attentive. The hotel was very clean, as were the rooms. Perhaps some seafood could be added to the buffet, for example, shrimp. Otherwise, everything was great.
Nous avons adoré notre semaine au Reef Coco Beach. Les employées sont tous exceptionnelles, souriants, serviables et attentionnées.
More... Less...L’hôtel est très propre et les chambres aussi.
Peux-être avoir des fruits de mer au buffet ex: crevettes..
Sinon tout est très bien.
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Philippe S.
Spouse travel, October 11, 2026
It does the job!! A great location!
Ca fait la job!! Un bel emplacement!
Don't be fooled into paying extra for a pool view... All rooms have this view!!! Platinum isn't worth it either! Otherwise, it's a superb, quiet place.
Faites vous pas avoir a payer un supplément vue piscine...Toutes les chambres ont cette vue!!! Platinium ne vaut pas la peine non plus! Pour le reste superbe endroit tranquille.
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Daniel C.
Spouse travel, October 5, 2026
excellent place
excellent endroit
In September, the majority of tourists are Mexican. It was very pleasant. A quiet place, excellent for couples. Most people are couples. The only negative thing is that if you want a good coffee at the bar, you have to pay $4, which is ridiculous since it's supposed to be all-you-can-drink alcohol. It's a 5-minute walk from 5th Avenue.
Au mois de septembre, la majorité des touristes sont des mexicains. C'était très agréable. Endroit tranquille excellent pour les couples. La majorité des gens sont des couples. La seule chose négative, si tu veux un bon café au bar, tu dois payer 4$ ??, ce qui est ridicule car c'est alcool a volonté ??? 5 minutes a pieds de la 5 ieme avenue
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Hélène B.
Family travel, September 30, 2026
Summary of our stay
Résumé de notre séjour
The accessible beach had a lot of seaweed and the water wasn't clear. The pool was under repair, only half open. The buffet was good. The room was also nice.
La plage accessible beaucoup d'algues et l'eau pas claire
More... Less...Piscine en réparation moitié ouverte
Buffet bon
Chambre bien aussi
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