The cleanliness of the hotel and rooms is highly praised, as is the quality and variety of the food, including both the buffets and à la carte restaurants. The staff is frequently commended for their warm welcome and helpfulness. The beautiful beach, ideal for long walks, and the proximity to 5th Avenue and Playa del Carmen are also strong points. However, it is sometimes mentioned that the buffet could lack variety or quality. Additionally, the presence of boats on the beach can occasionally impact the view, noise, or odors.
Résumé des avis des voyageurs généré par IA
LEGAL NOTICE: Information subject to change without notice. Photos and descriptions for information purposes only.
*Some services and amenities may be subject to additional charges, limited or be limited to specific room categories.
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Johanne N.
Friends travel, April 15, 2026
Stunning .
Superbe .
After 3 visits, it's still just as beautiful, clean and pleasant.
Après 3 fois, c'est toujours aussi beaux, propres et agréable.
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Corinne F.
Family travel, July 15, 2025
Professional welcome + warm place + good and varied buffet
Accueil professionnel + endroit chaleureux + Buffet bon et varié
I would like to highlight the particularly friendly and dedicated welcome from the Reef Coco Beach staff. The hotel is well-maintained, clean, and the climate is warm. A small drawback: during the sargace (seaweed) season, the hotel removes it from the beach but stores it nearby behind the parking lot. Depending on the wind direction and the heat, it can smell bad. We didn't swim on this beach, which stirs up too much seaweed. Unlike other hotels on the coast, this one is in the town of Carmen de Playa, so the touristy and colorful Fifth Avenue is a 5-minute walk away. A small inconvenience on this avenue: the touts are annoying, especially since they identify the hotel wristband and want you to buy it. The room is modern, air-conditioned, and well-maintained. The view from almost all the rooms overlooks the interior courtyard with a long pool. It's beautiful. Guests come with their families, and it's quiet in July. There is a lack of shows, as for the activities, it is mainly the outdoor ones, therefore paid. I highly recommend the day diving in a cenote + in a cave + in the sea. Great experience. Catamaran activity not bad either except that the island of Mujeres, whose beaches are magnificent, is crowded with people. The buffet is varied and there is nothing missing. It is generally well prepared. The service is impeccable and warm. The bars (3 without supplement $) serve as much as you can and no need for a tip. I recommend the reef coco beach, where I mainly remember the kindness of the staff.
Je souligne l'accueil des employés du Reef Coco beach particulièrement sympathique et dévoué.
More... Less...L'hotel est bien entretenu, propre et le climat est chaleureux. Petit bémol, en saison des sargaces (algues), l'hôtel les retire de la plage mais les entreprose à proximité derrière le stationnement. Selon la direction du vent et avec la chaleur, ça peut sentir mauvais. Nous ne nous sommes pas baigné sur cette plage qui brasse trop d'algues.
Contrairement aux autres hôtels de la côte, celui-ci est dans la ville de Carmen de playa, aussi la cinquième avenue touristique et colorée est à 5 min à pied. Un petit désagrément sur cette avenue, les rabatteurs sont achalents, surtout qu'ils identifient le bracelet de l'hôtel et veulent qu'on achète.
La chambre est moderne, climatisée et bien entretenue. La vue de presque toutes les chambres donne sur la cour intérieure avec une longue piscine. C'est beau.
Les clients viennent en famille et c'est calme en juillet.
Il manque un peu de spectacles, quant aux activités c'est surtout celles de l'extérieur, donc payantes.
Je recommande vivement la journée plongée dans un cenote + dans une grotte+ dans la mer. Belle expérience.
Activité catamaran pas mal aussi sauf que l'île mujeres, dont les plages sont magnifiques, est bondée de monde.
Le buffet est varié et il ne manque de rien. C'est généralement bien préparé. Le service est impeccable et chaleureux. Les bars (3 sans supplément $) servent à volonté et pas besoin de tip.
Je recommande le reef coco beach don't je retiens principalement la gentillesse du personnel.
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Krystel G.
Spouse travel, April 29, 2025
Great trip
Superbe voyage
We had a wonderful trip. It was our first and certainly not our last.
Nous avons passez un magnifique voyage. C’était notre premier et certainement pas notre dernier.
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Johanne N.
Friends travel, April 13, 2025
Everything was there (smiles, kindness, courtesy, etc.)
Tout y était ( sourire,gentillesses,courtoisie,....)
Beautiful resort, not too big, very clean, welcoming. Only positive things to say. No matter the staff member = good mood, smiling...
Beau Resort, pas trop grand, très propre, accueillant. Que du positif à dire. Peu importe le membre du personnel = de bonne humeur, souriant ...
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Myriam D.
Spouse travel, March 16, 2025
Nice place but nothing more
Bel endroit mais sans plus
Nice trip but nothing special. The hotel is clean but old, the rooms are small and noisy, the beach is very beautiful but it lacks chairs and especially umbrellas. The proximity to 5th Avenue is very interesting to be able to go out and eat Mexican food, a big plus Nice trip but we will not return
Beau voyage mais rien d’extra. L’hotel est propre mais vieux, les chambres sont petites et bruyantes, la plage est très belle mais il manque de chaises et surtout de parasol. La proximité de la 5e avenue est très intéressante pour pouvoir sortir et aller manger mexicain, un gros +
More... Less...Beau voyage mais nous n’y retourneront pas
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